Top 51 J.b. hunt Jobs in Chicago, Il

Customer Experience Representative - ICS
J.B. Hunt —Chicago, IL
- $47,000 - $58,800 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Business Administration
- Paid parental leave
- Paid holidays
Semi-Local Truck Driver
J.B. Hunt Transport —Chicago, IL
- $185,000 a year
- Call employer
- Owner-operator
- Local
- Mid-level
- Fuel card
Parts Technician
J.B. Hunt —Chicago, IL
- $19.38 - $27.71 an hour
- Overtime
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Paid parental leave
- Paid holidays
Local Truck Driver
J.B. Hunt Transport —Chicago, IL
- $0.42 - $0.61 per mile
- Full-time
- No touch freight
- Local
- Home daily
- Paid training
- Paid parental leave
Capacity Procurement Representative - ICS
J.B. Hunt —Chicago, IL
- $47,000 - $58,800 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid parental leave
- Paid holidays
Local Truck Driver
J.B. Hunt Transport —Bedford Park, IL
- $1.00 - $1.04 per mile
- Full-time
- Dedicated
- Local
- CDL A
- Paid training
- Paid parental leave
Sr Carrier Onboarding Representative
J.B. Hunt —Chicago, IL
- $66,000 - $82,500 a year
- Full-time
- Marketing
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Tractor Technician
J.B. Hunt —Chicago, IL
- $27.66 - $36.85 an hour
- Overtime
- 18 years or older
- High school
- Military
- Paid parental leave
- Paid holidays
Semi-Local Truck Driver
J.B. Hunt Transport —Chicago, IL
- $0.51 - $0.56 per mile
- Full-time
- No touch freight
- Local
- Home time
- Paid training
- Paid jury duty
Dispatcher
J.B. Hunt —Bolingbrook, IL
- $20.05 - $25.05 an hour
- Full-time
- High school diploma or GED
- Company driver
- Communication skills
- Paid parental leave
- Paid holidays
2d
Regional Truck Driver
J.B. Hunt Transport —Chicago, IL
- $0.64 - $0.69 per mile
- Full-time
- No touch freight
- Regional
- Home time
- Paid training
- Paid parental leave
Warehouse Associate II Nights
J.B. Hunt —Franklin Park, IL
- $17.90 - $22.35 an hour
- Weekends as needed
- Military
- Mid-level
- Forklift
- Paid parental leave
- Paid holidays
Refrigeration Technician
J.B. Hunt —Chicago, IL
- $27.66 - $36.85 an hour
- Overtime
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
10d

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Customer Experience Representative - ICS

J.B. Hunt -
Chicago, IL

Apply Now

Job Details

Full-time
$47,000 - $58,800 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Title:

Customer Experience Representative - ICS

Department:

Customer Service & Contact Center Operations

Country:

United States of America

State/Province:

Illinois

City:

Chicago

Full/Part Time:

Full time

Job Summary:

Under routine supervision, the incumbent is responsible for the execution of customer freight orders to meet volume goals and deliver an exceptional customer experience. This position will exemplify a customer-centric spirit to develop and maintain excellent customer relationships as well as maximize business potential.

Job Description:

Key Responsibilities:

Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and growth
Monitor and support on-time delivery, damage-free services, and accurate billing
Proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failures
Schedule pick-up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectations
Enter customer orders into the order management system to track loads and provide necessary information to operations teams
Obtain and document approval for accessorial charges and spot rates for assigned customers
Serve as a point of contact for customers regarding load updates and capacity availability

Qualifications:

Minimum Qualifications:

High School Diploma/GED with up to 1-2 years of Customer Service or Sales experience OR Bachelor's Degree

Preferred Qualifications:

Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Ability to adjust to new or changing assignments and processes
Ability to maintain composure under pressure
Ability to manage multiple priorities
Ability to maintain professionalism while dealing with difficult individuals
Sales focused
Ability to meet or exceed customer needs and expectations to provide excellent service
Embody a customer-centric mindset

The expected starting pay range for this position is between $47,000-58,800.

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

Bachelors: Business Administration/Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)

Work Experience:

Customer Service/Account Manager, Sales

Job Opening ID:

00618043 Customer Experience Representative - ICS (Evergreen) (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Apply Now

Refine Your Search

j.b. hunt jobs in chicago, il

Customer Experience Representative - ICS

Semi-Local Truck Driver

Parts Technician

Local Truck Driver

Capacity Procurement Representative - ICS

Local Truck Driver

Sr Carrier Onboarding Representative

Tractor Technician

Semi-Local Truck Driver

Dispatcher

Regional Truck Driver

Warehouse Associate II Nights

Refrigeration Technician

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