Top 1380 Member advocate Jobs in Chicago, Il

Member Care Representative - Inbound Call Center
Alliant Credit Union —Chicago, IL
- $22 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Entry level
- Paid parental leave
- Paid holidays
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Youth Development Specialist (hourly)
Metropolitan Family Services —Chicago, IL
- $18 - $45 an hour
- Part-time
- Spanish
- Mid-level
- 3 years
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STAFF ASST
City of Chicago —Chicago, IL
- $68,616 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- High school
2d
School Psychologist
Global Psychological —Chicago, IL
- $62 - $72 an hour
- Full-time
- School experience
- Experience working with individuals with disabilities
- Mid-level
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Bilingual Korean Senior Services & Public Benefits Coordinator
HANA Center —Chicago, IL
- $43,000 - $47,000 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Computer literacy
- English
- Disability insurance
- Health insurance
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Personal Injury Litigation Attorney
Confidential —Chicago, IL
- $115,000 - $190,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
1d
Dental Hygienist
Elite Dental Partners —Arlington Heights, IL
- $41 - $47 an hour
- Part-time
- Dental office
- Mid-level
- Communication skills
- Wellness program
- Paid holidays
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Bilingual (Spanish) Community Education Coordinator
NAMI (National Alliance on Mental Illness) —Maywood, IL
- Up to $23 an hour
- Weekends as needed
- Background check
- Spanish
- Public speaking
- Health insurance
- Dental insurance
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Registered Nurse - PRN or ON CALL AM or PM shift
New Summit Rehabilitation & Healthcare —Arlington Heights, IL
- From $40 an hour
- Part-time
- Background check
- Skilled nursing facility
- RN License
- Health insurance
- Dental insurance
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Bilingual Korean Immigrant Justice Organizer
Hana Center —Chicago, IL
- $47,000 - $52,000 a year
- Weekends as needed
- Hybrid work
- Adults
- Mid-level
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
7d
Practice Innovation Product Specialist
Onward Search —Chicago, IL
- $140,000 - $160,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- 4 years
12d
Instructional Coach
Easterseals Serving Chicagoland and Greater Rockford —Chicago, IL
- $53,359 - $66,699 a year
- Full-time
- School experience
- Classroom
- Spanish
- AD&D insurance
- Paid holidays
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Entry Level Sales- Six Figure Potential- Training Provided
Great Lakes Adjusters —Des Plaines, IL
- $10,000 - $15,000 a month
- Full-time
- Sales
- Entry level
- Professional development assistance
- Opportunities for advancement
Quick Apply
7h
Culinary Lead
sweetgreen —Northbrook, IL
- $17.66 an hour
- Part-time
- 18 years or older
- ServSafe
- Mid-level
- Health insurance
- Dental insurance
Principal, North Lawndale College Preparatory High School
Alma Advisory Group —Chicago, IL
- $100,000 - $150,000 a year
- Full-time
- School experience
- Classroom
- High school
- Health savings account
- Health insurance
Quick Apply
9d
Associate Attorney- Relocation Required
Parnall Law —Gary, IN
- $200,000 - $400,000 a year
- Full-time
- 5 years
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Customer Advocate Delivery Driver - University Park, IL
Carvana —University Park, IL
- $20 - $23 an hour
- Clean driving record
- Ability to walk for extended periods
- DOT physical examination
- Wellness program
- Employee stock purchase plan
Neuro Tech EEG
MedOp Solutions —Oak Lawn, IL
- $45 an hour
- 8 hour shift
- Patient monitoring
- BLS Certification
- Inpatient
- Free parking
- Opportunities for advancement
Quick Apply
Social Worker Part-Time
CENTRAL BAPTIST VILLAGE —Norridge, IL
- $25 an hour
- Part-time
- Mid-level
- Bachelor's degree
- Older adults
Quick Apply
Registered Nurse PreOp PACU II - Rush Oak Brook Surgery Center
SCA Health —Oak Brook, IL
- $40 - $50 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
- Disability insurance
- Health insurance

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member advocate jobs near chicago, il

Member Care Representative - Inbound Call Center

Alliant Credit Union -
Chicago, IL

Quick Apply

Job Details

Full-time
$22 an hour

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Work from home
Parental leave
Vision insurance
401(k) matching
Employee discount

Qualifications

High school diploma or GED

Full Job Description

This hybrid role serves as a trusted resource for credit union members, delivering personalized, consultative service primarily through phone interactions. The representative is responsible for creating a positive, seamless experience by understanding member needs, resolving concerns with empathy, and guiding members toward financial solutions that support their goals.

Member Experience & Relationship Building

Deliver exceptional, member-focused service by actively listening, demonstrating empathy, and building rapport in every interaction
Serve as a trusted advisor by identifying member needs and recommending appropriate products, services, and solutions

Issue Resolution & Service Excellence

Address member inquiries with a focus on first call resolution
Handle sensitive or escalated conversations with professionalism, patience, and effective de-escalation techniques
Advocate for members by resolving concerns while maintaining compliance with all policies and regulatory requirements

Transaction & Account Support

Accurately and efficiently process financial transactions
Assist with account maintenance activities such as balance inquiries, account updates, debit card services, and membership changes
Support members with opening and closing deposit accounts and related services

Consultative Support & Financial Guidance

Evaluate member financial needs and provide guidance aligned with their goals
Educate members on available products, digital tools, and self-service options to enhance their overall experience
Exercise sound judgment when making decisions such as fee refunds within established guidelines

Team Collaboration & Continuous Improvement

Partner with peers and leadership to foster a collaborative, service-oriented team environment
Contribute to continuous improvement efforts by sharing feedback, identifying opportunities, and supporting best practices

Work Schedule

Monday – Friday: 8:00 AM – 9:00 PM
Saturday: 10:00 AM – 3:00 PM

Education & Years of Experience

Minimum - High School or Equivalent
Minimum - 1 Year Banking, Retail, Customer Service or Related
Preferred - 1 Year Call Center within a Financial Services Environment

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎ $22.00 per hour. Actual compensation will be determined using factors such as experience, skills & knowledge.

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:

Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement

Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

member advocate jobs in chicago, il

Member Care Representative - Inbound Call Center

Youth Development Specialist (hourly)

STAFF ASST

School Psychologist

Bilingual Korean Senior Services & Public Benefits Coordinator

Personal Injury Litigation Attorney

Dental Hygienist

Bilingual (Spanish) Community Education Coordinator

Registered Nurse - PRN or ON CALL AM or PM shift

Bilingual Korean Immigrant Justice Organizer

Practice Innovation Product Specialist

Instructional Coach

Entry Level Sales- Six Figure Potential- Training Provided

Culinary Lead

Principal, North Lawndale College Preparatory High School

Associate Attorney- Relocation Required

Customer Advocate Delivery Driver - University Park, IL

Neuro Tech EEG

Social Worker Part-Time

Registered Nurse PreOp PACU II - Rush Oak Brook Surgery Center

I want to receive the latest job alert for member advocate in chicago, il

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