Top 45 Museum visitor Jobs in Chicago, Il

Visitor Services Associate
chicago history society —Chicago, IL
- $18 - $20 an hour
- Part-time
- Hybrid work
- Bilingual
- High school diploma or GED
- Organizational skills
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Guest Services Team Member, Part-time
Chicago Children's Museum —Chicago, IL
- $18.03 an hour
- Part-time
- Spanish
- Microsoft Excel
- Sales
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Visitor Services Representative
HOLOCAUST MEMORIAL FOUNDATION OF ILLINOIS, INC —Chicago, IL
- $19 - $21 an hour
- Part-time
- Merchandising
- Ability to climb stairs
- High school diploma or GED
- 403(b)
Conservation Assistant I - Africa/Egypt Exhibit
Field Museum —Chicago, IL
- $23.56 an hour
- Weekends as needed
- Travel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
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1d
Membership Coordinator
Adler Planetarium —Chicago, IL
- $29.13 an hour
- Weekends as needed
- Marketing
- Mid-level
- Bachelor's degree
- Paid jury duty
- 403(b) matching
4d
Conservation Assistant I - Africa/Egypt Exhibit
The Field Museum —Chicago, IL
- $23.56 an hour
- Weekends as needed
- Google Workspace
- Maintenance
- Bachelor's degree
- Paid holidays
- Disability insurance
1d
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
Traditional Art Teaching Opportunities
Concorde Education —Oak Park, IL
- $50 - $100 an hour
- Contract
- School experience
- High school
- Mid-level
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4d
Guest Engagement Representative
Griffin Museum of Science and Industry —Chicago, IL
- $18 an hour
- Part-time
- Computer literacy
- 3 years
- High school diploma or GED
- Free parking
- Benefits from day one
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14d
Guest Services Team Lead
The University of Chicago —Chicago, IL
- $22 - $24 an hour
- Weekends as needed
- Background check
- Sales
- Pass drug screening
- Health insurance
- Paid time off
1d
Guest Engagement Facilitator
Griffin Museum of Science and Industry —Chicago, IL
- $18 an hour
- Part-time
- Computer literacy
- Public speaking
- Mid-level
- Free parking
Quick Apply
14d
Archivist and Collections Planning Specialist
National Experienced Workforce Solutions —Chicago, IL
- $37 an hour
- Part-time
- Microsoft Word
- Bachelor of Science
- Mid-level
Quick Apply
Program Specialist
Night Ministry —Chicago, IL
- Weekends as needed
- Cooking
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Overnight Bell Attendant - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $15 - $16 an hour + tips
- Overnight shift
- English
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Security Officer (2nd Shift – 3:30 PM–12:00 AM)
Field Museum —Chicago, IL
- $20.34 an hour
- Multiple hires
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
8d
Adult Group Tours and Sales Coordinator
Chicago History Society —Chicago, IL
- $24 - $27 an hour
- Full-time
- Hospitality
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Security Officer (2nd Shift – 3:30 PM–12:00 AM)
The Field Museum —Chicago, IL
- $20.34 an hour
- Multiple hires
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
8d
On-Call Program Specialist
Night Ministry —Chicago, IL
- $18 - $20 an hour
- Weekends as needed
- Cooking
- Ability to climb stairs
- High school diploma or GED
Quick Apply
CHM Volunteer
Chicago History Museum —Chicago, IL
- Background check
- High school
- Entry level
Quick Apply
Helper C Janitor
1600 Museum Park —Chicago, IL
- From $22.82 an hour
- Full-time
- Background check
- Heavy lifting
- Customer service
- Health insurance
- Paid time off
Quick Apply
13d

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Visitor Services Associate

chicago history society -
Chicago, IL

Quick Apply

Job Details

Part-time
$18 - $20 an hour

Qualifications

Retail sales transactions
Visitor query response
Phone communication
Processing cash transactions
Answering guest questions
High school diploma or GED
Customer engagement
POS systems

Full Job Description

CHICAGO HISTORY MUSEUM

JOB DESCRIPTION

JOB TITLE: Visitor Services Associate

DEPARTMENT: Visitor Services

FLSA STATUS: Non-Exempt

JOB SUMMARY:

The Visitor Services Associate serves as a primary point of contact for Chicago History Museum visitors and plays an important role in creating a welcoming, informative, and engaging visitor experience. The Visitor Services Associate provides front-line visitor services, including admissions, ticket sales, membership sales, program reservations, visitor orientation, and general information.

Working closely with colleagues across the Museum, the Visitor Services Associate helps ensure that visitors, members, donors, and community partners receive courteous, accurate, and responsive service consistent with the mission and values of Chicago History Museum.

This position's working schedule will primarilly require availability on weekends days and evenings in support of higher attendance days and after-hours evening events.

ESSENTIAL FUNCTIONS:

Welcome museum visitors, members, donors, and guests in a professional, friendly, and inclusive manner.
Deliver exceptional customer service by responding to visitors' needs, questions, and concerns in a courteous, professional, and timely manner, contributing to a welcoming and inclusive museum environment.
Promote museum exhibitions, public programs, memberships, and retail offerings.
Provide accurate information regarding museum exhibitions, programs, memberships, amenities, directions, policies, parking, and visitor services.
Process admissions, membership transactions, program registrations, Research Center admissions, merchandise purchases, and other visitor transactions using museum ticketing and point-of-sale systems.
Assist with the arrival, orientation, and logistical support of school groups, adult groups, and tour participants.
Regular participation in after-hours museum staffing of corporate and institutional events.

ADDITIONAL DUTIES:

Staff and maintain the security of the coat check area
Perform in-house reception duties: greet museum staff’s guests and provide orientation for internal museum meetings.
Transfer calls to departments/staff
Guide patrons to exits or provide other instructions/assistance in case of emergency
Provide assistance for patrons in need of accessibility accommodation, such as helping those with wheelchairs, assisting withaudiovisualaids.
Ability to perform physical tasks involved in moving school group Activity Carts and equipment; pushing and pulling 50+ lbs. and lifting 20 lbs.
Other duties as assigned

WORKING RELATIONSHIPS:

This position works closely with colleagues throughout the Museum and regularly interacts with visitors, members, volunteers, and community partners, and may work with internal teams focused on delivering and creating positive visitor experiences. The Visitor Services Associate develops and manages relationships with museum visitors, members, donors, and partners.

REQUIRED QUALIFICATIONS:

High school diploma or equivalent.
One or more years of customer service, hospitality, admissions, retail, guest services, or related experience.
Experience working with diverse audiences in a public-facing environment.
Ability to communicate professionally and effectively in person, by telephone, and through electronic communications.
Experience handling cash and processing financial transactions accurately.
Ability to learn and use ticketing, point-of-sale, reservation, and related technology systems.
Ability to work collaboratively as part of a team.
Ability to work evenings, weekends, holidays, and special events as required.
Commitment to the mission and values of the Chicago History Museum.
Demonstrated commitment to providing outstanding customer service and creating positive visitor experiences for diverse audiences
Strong customer service and interpersonal skills.
Excellent verbal communication skills.
Ability to provide accurate information and assistance in a fast-paced public environment.
Ability to remain professional and courteous when responding tovisitorconcerns or challenging situations.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities while maintaining accuracy.
Ability to learn and effectively use museum technology systems.

PREFERRED QUALIFICATIONS

Bachelor's degree in History, American Studies, Hospitality Management, or Education.
Previous museum, restaurant, or tourist attraction guest services experience.
A love of history and storytelling.
Experience with Audio Visual systems.
Prior event production support experience.
Bilingual conversational fluency
Experience with Altru, Blackbaud, or similar ticketing and CRM systems.
Experience supporting public programs, tours, or museum events.
Knowledge of Chicago history, neighborhoods, cultural institutions, and transportation systems.

COMPENSATION AND BENEFITS
The compensation range for this position is established in accordance with any applicable collective bargaining agreement and/or CHM compensation practices. CHM offers a comprehensive benefits package in accordance with museum policies and any applicable collective bargaining agreement.

REPORTS TO: Visitor Services Manager

PHYSICAL REQUIREMENTS

Ability to stand and move throughout the Museum during scheduled shifts.
Ability to lift and carry up to 20 pounds and push or pull carts or equipment weighing up to 50 pounds.
Ability to occasionally bend, reach, and move materials related to visitor services operations.

CHM MISSION

To serve as the primary destination for learning, inspiration, and civic engagement, connecting people to Chicago’s history and each other.

CHM CORE VALUES:

Collaboration: We honor all lived experiences, skills, and goals, weaving them into our work to collectively share stories of history and culture.

Integrity: We conduct all business and build internal and external relationships on the foundation of honesty, camaraderie, and professional fellowship.

Respect: We listen to understand, and we affirm other people’s perspectives and contributions. We show up for others and treat them as they want to be treated.

Curiosity: We invite questions and celebrate investigation, encouraging meaningful connections with history and a sense of wonder about our complex city.

Innovation: We anticipate the need to adapt and evolve, embracing new ideas that will propel the Museum to increase success.

Service: We actively cultivate a responsive and supportive culture where all people are valued and respected.

EQUAL EMPLOYMENT OPPORTUNITY & ACCOMMODATIONS

CHM is an equal opportunity employer and provides reasonable accommodations as required by law.

LEGAL NOTICE

This job description is not an express or implied contract. Employment is at will unless otherwise provided by law or an applicable collective bargaining agreement.

Hybrid / On-Site Work Statement:

This position requires on-site work at CHM facilities. Remote or hybrid work arrangements, if any, are subject to CHM policies and, where applicable, any collective bargaining agreement.

Quick Apply

Refine Your Search

museum visitor jobs in chicago, il

Visitor Services Associate

Guest Services Team Member, Part-time

Visitor Services Representative

Conservation Assistant I - Africa/Egypt Exhibit

Membership Coordinator

Conservation Assistant I - Africa/Egypt Exhibit

Guest Relations Agent - The Ritz-Carlton

Traditional Art Teaching Opportunities

Guest Engagement Representative

Guest Services Team Lead

Guest Engagement Facilitator

Archivist and Collections Planning Specialist

Program Specialist

Overnight Bell Attendant - The Ritz-Carlton

Security Officer (2nd Shift – 3:30 PM–12:00 AM)

Adult Group Tours and Sales Coordinator

Security Officer (2nd Shift – 3:30 PM–12:00 AM)

On-Call Program Specialist

CHM Volunteer

Helper C Janitor

I want to receive the latest job alert for museum visitor in chicago, il

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