Top 1 Reservationist Jobs in Chicago, Il

Reservationist
Gibsons Restaurant Group Corporate Office —Chicago, IL
- Basic math
- High school diploma or GED
- 1 year

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Reservationist

Gibsons Restaurant Group Corporate Office -
Chicago, IL

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Job Details

Qualifications

Computer operation
Phone communication
Basic math
Direct client contact
Customer engagement
Office phone management
Quality data entry
Customer data entry

Full Job Description

Position Summary:

The Reservationist is the first contact for customers calling the restaurant. This role must deliver excellent customer service through contact that is professional, friendly, efficient and informative, as well as ensuring the successful delivery of the Gibsons Restaurant Group’s philosophy, which is based upon four distinct core beliefs: Hospitality, Quality, Value and Family.

Essential Duties and Responsibilities:

Answer phone calls for reservations or general restaurant information.
Enter reservations into Seven Rooms software.
Take carryout orders and enter them through on online software program
Continuously update customer profiles and contribute to the upkeep of an accurate database.
May perform other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High School Diploma or GED or equivalent. At least one year of experience answering phones and/or working in a customer service role.

Skills:

Must be able to multi task in a fast paced environment. Excellent communication and interpersonal skills required. Ability to maintain composure in high stress or conflict situations. Basic computer skills for data entry required. Basic math skills required

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