Top 42 Restaurant consulting Jobs in Chicago, Il

Customer Success Analyst
Uber —Chicago, IL
- $107,000 - $132,000 a year
- Full-time
- Mid-level
- Office
- Finance
- 401(k)
Senior Manager, Consulting - Restaurant Technology
Point B —Chicago, IL
- $118,500 - $262,500 a year
- Full-time
- Hybrid work
- Hospitality
- Oracle
- Bachelor of Science
Quick Apply
Brand Standards, Guest Experience, and Food Safety Advisor
Ecolab Inc. —Chicago, IL
- $53,600 - $80,300 a year
- Overtime
- Spanish
- Hospital
- HIPAA
- Paid training
- COVID-19 protective measures
Respiratory Therapist
PEL/VIP Staffing, Education and Consulting —Arlington Heights, IL
- $38 - $40 an hour
- Full-time
- Skilled nursing facility
- Patient monitoring
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Transaction Services Manager
Crowe —Chicago, IL
- $106,500 - $217,800 a year
- Full-time
- CPA
- Supervising experience
- Bachelor's degree
Quick Apply
Experienced Tax Manager
Everforth —Northbrook, IL
- $135,000 - $175,000 a year
- Full-time
- 7 years
- Management
- CPA
Quick Apply
10d
Associate Managing Consultant, Advisors & Consulting Services (S&T) – Fraud and Authorizations Focus
Mastercard —Chicago, IL
- $118,000 - $176,000 a year
- Online Application
- English
- Bachelor's degree
- Team management
- Paid jury duty
- Health savings account
Restaurant Server
Neiman Marcus —Northbrook, IL
- $20.12 - $25.15 an hour
- Weekends as needed
- High school diploma or GED
- Restaurant
- Entry level
- Disability insurance
- Health insurance
Associate Managing Consultant – Advisors & Consulting Services (S&T) – Credit Risk Management Focus
Mastercard —Chicago, IL
- Online Application
- Writing skills
- English
- Mid-level
- Paid jury duty
- Health savings account
13d
Associate - Global Transaction Analytics
Alvarez and Marsal —Chicago, IL
- $100,000 a year
- Full-time
- Mid-level
- Master's degree
- SQL
- AD&D insurance
- 401(k)
Senior Manager, F&B Operations (Chicago Opportunity)
Hyatt Corporate Office —Chicago, IL
- $120,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Hotel
- Analysis skills
- Health insurance
- Dental insurance
2d
Client Onboarding Manager
SpotOn —Chicago, IL
- $77,900 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- 3 years
- Commuter assistance
- Paid parental leave
Quick Apply
Restaurant Assistant Server
Neiman Marcus —Northbrook, IL
- $17.90 - $22.39 an hour
- Weekends as needed
- High school diploma or GED
- Restaurant
- Entry level
- Disability insurance
- Health insurance
Sr. Partner Sales Manager, Retail, Restaurants, CPG
Amazon Web Services, Inc. —Chicago, IL
- $142,800 - $212,600 a year
- Full-time
- AWS
- Product management
- Contracts
- AD&D insurance
- Health insurance
Associate - Global Transaction Analytics
Alvarez & Marsal —Chicago, IL
- $100,000 a year
- Master's degree
- SQL
- Bachelor's degree
- AD&D insurance
- 401(k)
Associate - Transaction Advisory Group - Financial Due Diligence
Alvarez and Marsal —Chicago, IL
- $100,000 a year
- Full-time
- CPA
- Master's degree
- Bachelor's degree
- AD&D insurance
- 401(k)
Senior Associate - Transaction Advisory Group - Financial Due Diligence
Alvarez and Marsal —Chicago, IL
- $130,000 a year
- Full-time
- CPA
- Mid-level
- Master's degree
- AD&D insurance
- 401(k)
Senior Solutions Architect, Retail, Restaurant, Consumer Packaging - Greenfield
Amazon Web Services, Inc. —Chicago, IL
- $153,600 - $207,800 a year
- Full-time
- 3 years
- AWS
- Machine learning
- AD&D insurance
- Health insurance
Senior Manager, Product Globalization
Coates Group —Chicago, IL
- $157,500 a year
- Email
- Hybrid work
- Computer science
- 6 years
- Computer Science
- Opportunities for advancement
Quick Apply
Manager - Global Transaction Analytics
Alvarez and Marsal —Chicago, IL
- $160,000 a year
- Full-time
- 5 years
- Master's degree
- SQL
- AD&D insurance
- 401(k)

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Customer Success Analyst

Uber -
Chicago, IL

Apply Now

Job Details

Full-time
$107,000 - $132,000 a year

Benefits

401(k)

Qualifications

Customer communication
SQL
B2B business model
Bachelor's degree
B2B
Query management

Full Job Description

About the Role

As a Customer Success Manager (CSM), you will play a critical role in ensuring merchant success. This role is 70% focused on optimizing operational health (including a combination of operational efficiency, customer experience, and financial health) , and 30% on enabling and driving revenue growth by supporting upselling and cross-selling efforts (identifying and proposing growth opportunities) . The CSM collaborates closely with Client Partners and Account Managers, to analyze merchant performance, identify operational pain points, and recommend tailored solutions to merchants.
What You'll Do

Own and run recurring client meetings with key stakeholders. Plan, own, and run business reviews in coordination with CPs/AMs. travel as needed for key business meetings.
Monitor and analyze operational health metrics for existing partners.
Identify gaps in restaurant performance and propose solutions for improvement.
Drive product adoption working with Client Partners and Account Managers to understand the merchants' business objectives and tailor new product recommendations supported by data analysis to help them achieve these goals. Execute on agreed plans (campaigns set up and post mortem reports).
Ensure customer retention & expansion through regularly sharing an assessment of the merchant's adoption gaps and monitor overall operational health. Collaborate with the sales team to expand customer accounts by identifying, analyzing and / or pitching upsell or cross-selling new opportunities.
Proactively identify potential issues and work to resolve them. Advocate for the customer's needs cross-functionally within the organization and relay any product or service feedback to relevant teams.
Develop reporting and feedback providing regular reports on customer health, usage, and feedback to senior leadership. Offer feedback on product improvements based on customer needs and pain points.

Basic Qualifications

At least 4 years of experience in B2B operations (Sales, Customer Success, Account Management, or upper management retail/food industry).
Bachelor's degree in Economics, Finance, Business Administration, or a related field.
Basic proficiency in SQL, with the ability to adjust and refine queries as needed.

Preferred Qualifications

Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
Creative thinker with a passion for problem-solving and driving innovation.
Ability to thrive in a fast-paced and constantly evolving environment, with a proactive and results-driven mindset.
Previous experience in consulting, account management, or a similar client-facing role.
Operational Excellence - Ability to identify and optimize merchant processes.
Analytical Thinking - Comfortable with data, insights, and performance metrics. Ability to translate data into actionable recommendations.
Process Optimization - Proactively suggest tailored and scalable solutions to improve efficiency.
Cross-Functional Collaboration - Ability to work cross-functionally and drive influence with multiple stakeholders.
Excellent communication and relationship-building abilities.
Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact.

~~ ~~

For Chicago, IL-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For Dallas, TX-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For Los Angeles, CA-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $119,000 per year - USD $132,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

restaurant consulting jobs in chicago, il

Customer Success Analyst

Senior Manager, Consulting - Restaurant Technology

Brand Standards, Guest Experience, and Food Safety Advisor

Respiratory Therapist

Transaction Services Manager

Experienced Tax Manager

Associate Managing Consultant, Advisors & Consulting Services (S&T) – Fraud and Authorizations Focus

Restaurant Server

Associate Managing Consultant – Advisors & Consulting Services (S&T) – Credit Risk Management Focus

Associate - Global Transaction Analytics

Senior Manager, F&B Operations (Chicago Opportunity)

Client Onboarding Manager

Restaurant Assistant Server

Sr. Partner Sales Manager, Retail, Restaurants, CPG

Associate - Global Transaction Analytics

Associate - Transaction Advisory Group - Financial Due Diligence

Senior Associate - Transaction Advisory Group - Financial Due Diligence

Senior Solutions Architect, Retail, Restaurant, Consumer Packaging - Greenfield

Senior Manager, Product Globalization

Manager - Global Transaction Analytics

I want to receive the latest job alert for restaurant consulting in chicago, il

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