Top 17 Retail account manager Jobs in Chicago, Il

Enterprise Account Coordinator - Retail
Uber —Chicago, IL
- $33.66 - $39.43 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- 401(k)
6d
Retail Account Manager
Gourmet Foods International —Chicago, IL
- $55,000 - $80,000 a year
- Full-time
- Background check
- Culinary experience
- Pass drug screening
- Profit sharing
- Paid parental leave
Quick Apply
Sr. Account Manager - Retail
Kobie Marketing —Chicago, IL
- Full-time
- Remote
- Marketing
- Bachelor's degree
- Travel
Quick Apply
Senior Account Executive - Retail Partnerships
Uber —Chicago, IL
- $129,167 - $143,333 a year
- Full-time
- Office
- Bachelor's degree
- Contracts
Retail Account Manager (Chicago)
Zentro —Chicago, IL
- $53,000 - $60,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Paid holidays
- Dental insurance
Quick Apply
Account Representative, SMB Grocery & Retail
Uber —Chicago, IL
- $28.37 - $29.81 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
Senior Account Manager, Retail Media
Pacvue —Chicago, IL
- $105,000 - $130,000 a year
- Remote
- Sales
- 5 years
- Analysis skills
- Paid parental leave
- Health savings account
Quick Apply
Associate Account Director, Retail Media
Pacvue —Chicago, IL
- $130,000 - $150,000 a year
- Remote
- 7 years
- Sales
- Analysis skills
- Paid parental leave
- Health savings account
Quick Apply
Retail Trade Account Executive (full-time)
Ernesta —Chicago, IL
- $30 an hour
- Weekends as needed
- Mid-level
- Presentation skills
- Bachelor's degree
Quick Apply
7d
Retail Media Account Director
Pacvue —Chicago, IL
- $140,000 - $165,000 a year
- Remote
- 7 years
- Analysis skills
- Product management
- Paid parental leave
- Health savings account
Quick Apply
Emerging Enterprise Account Executive, Retail
Braze —Chicago, IL
- $102,000 - $260,000 a year
- Mid-level
- 3 years
- Travel
- Paid parental leave
- Health insurance
Quick Apply
Sr Enterprise Account Manager, US, Retail CPG Greenfield
Amazon Web Services, Inc. —Chicago, IL
- $142,800 - $212,600 a year
- Full-time
- AWS
- Bachelor's degree
- Fair chance
- AD&D insurance
- Health insurance
22h
Strategic Retail Media Account Executive
TripleLift —Chicago, IL
- $140,000 - $200,000 a year
- 5 years
- Bachelor's degree
- Training & development
Quick Apply
Customer Accounts Manager
Aaron's, Inc. —Chicago, IL
- $19.50 - $20.50 an hour
- Full-time
- 18 years or older
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Account Executive, Enterprise Retail
Braze —Chicago, IL
- $150,000 - $171,500 a year
- 8 years
- Business development
- Travel
- Paid parental leave
- Health insurance
Quick Apply

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Enterprise Account Coordinator - Retail

Uber -
Chicago, IL

Apply Now

Job Details

Full-time
$33.66 - $39.43 an hour
6 days ago

Benefits

401(k)

Qualifications

Customer communication
Operations coordination
Administrative experience
Continuous improvement
Operational excellence initiatives
Data accuracy checks

Full Job Description

About the role and team

Uber is on a mission to move commerce around the world, connecting millions of users with a wide variety of partners. At the heart of this engine is our Expansion team. We are dedicated to ensuring our partners-from large enterprise brands to local independent businesses-achieve their full potential on the Uber platform.

Our team is a dynamic, collaborative, and results-oriented group that thrives on building strong relationships and delivering operational excellence. The Account Coordinator is a pivotal role within this ecosystem, serving as the foundational support of the account management team.

What You'll Do

As an Account Coordinator, you will act as the operational backbone for our client-facing teams with our Account Managers and Customer Success Managers. Your primary focus is to streamline workflows, enhance efficiency, and improve the overall partner experience for some of our largest partners by providing comprehensive administrative, reporting, and process support. You will be expected to master our internal systems and workflows, providing the seamless support that allows our commercial teams to scale and our partners to thrive.

Client Communication & Support:

Partner closely with Account Managers (AMs) to deeply understand specific customer needs and nuances across the portfolio.
Serve as a point of contact for merchant complaints and inbound inquiries, resolving issues directly where possible or routing them to the correct teams.
Own database management, ensuring client information and communication history remain accurate and up-to-date within our systems (e.g., Salesforce).

Sales Process Support:

Collaborate with AMs and CSMs to identify growth opportunities, helping prepare the data and documentation needed for upselling new products or features.
Prepare and update regular performance dashboards and reporting decks to help AMs/CSMs deliver high-impact business reviews to their partners
Assist AMs in the creation of product demonstrations, pitches, and customer-facing presentations.

Administrative Support:

Remove friction from the team's day-to-day by optimizing administrative tasks.
Coordinate complex scheduling, including setting up key client meetings, calls, and internal alignment sessions.

Reporting & Analysis:

Own the generation, basic analysis, and summary of critical order management and performance reports for the team.
Distill observations and provide valuable feedback to internal teams regarding customer feedback and evolving market trends.

Basic Qualifications

Experience in an account coordination, sales support, operations, customer success, or similar administrative role.
Exceptional organisational skills with the ability to manage multiple overlapping priorities and meet strict deadlines without sacrificing accuracy.
Strong verbal and written communication skills with a focus on professional empathy and problem-solving.
A proactive mindset, with the natural inclination to look for ways to improve workflows and save time for their team.
Highly detail-oriented, with a focus on data hygiene and process improvement.
A go get it attitude, with the resourcefulness to solve problems independently before escalating

Preferred Qualifications

Experience working with Customer Relationship Management (CRM) tools, specifically Salesforce (SFDC).
Prior experience in a technology company, logistics, or a high-growth, fast-paced corporate environment.
Strong proficiency in Google Workspace (Docs, Sheets, Slides) and/or Microsoft Office Suite, with a high level of comfort analyzing data.
Proficient understanding of analyzing data

For Chicago, IL-based roles: The base hourly rate range for this role is USD $33.66 per hour - USD $35.58 per hour.

For New York City, NY-based roles: The base hourly rate range for this role is USD $37.50 per hour - USD $39.43 per hour.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

retail account manager jobs in chicago, il

Enterprise Account Coordinator - Retail

Retail Account Manager

Sr. Account Manager - Retail

Senior Account Executive - Retail Partnerships

Retail Account Manager (Chicago)

Account Representative, SMB Grocery & Retail

Senior Account Manager, Retail Media

Associate Account Director, Retail Media

Retail Trade Account Executive (full-time)

Retail Media Account Director

Emerging Enterprise Account Executive, Retail

Sr Enterprise Account Manager, US, Retail CPG Greenfield

Strategic Retail Media Account Executive

Customer Accounts Manager

Account Executive, Enterprise Retail

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