Top 1240 Rooms operations manager Jobs in Chicago, Il

Rooms Operations Manager
Marriott International, Inc —Chicago, IL
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Rooms Operations Manager (Housekeeping)
Marriott International, Inc —Chicago, IL
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Office Manager
Peak6 —Chicago, IL
- $80,000 - $100,000 a year
- Ability to walk for extended periods
- Sanitation
- Research
- Health savings account
- Health insurance
Overnight Front Office Operations Manager - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $65,000 - $70,000 a year
- Overnight shift
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Rooms Operations
The Blackstone Hotel —Chicago, IL
- $63,000 - $66,000 a year
- Day shift
- Sanitation
- English
- Research
- Paid holidays
- Disability insurance
Quick Apply
Operations Manager, Lifesciences
Airspace —Chicago, IL
- $80,000 - $85,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Dental insurance
- 401(k)
Quick Apply
Operations Manager, Programs and Initiatives
Valpro —Chicago, IL
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Paid time off
1d
Operations Manager
Tishman Speyer —Chicago, IL
- $80,000 - $90,000 a year
- Email
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Office Manager, Customer Innovation Center
Belden Inc —Chicago, IL
- $75,000 - $95,000 a year
- Mid-level
- Office
- Contracts
- Health savings account
- Employee stock purchase plan
Front Office Operations Manager
Marriott International, Inc —Chicago, IL
- $28.35 - $37.50 an hour
- Full-time
- Mid-level
- Residential
- Hotel
4d
District Manager- D572
Cosmoprof —Chicago, IL
- $90,000 - $100,000 a year
- Weekends as needed
- 5 years
- Merchandising
- Residential
Front Desk Clerk
Marriott International, Inc —Chicago, IL
- $26.69 - $27.44 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
10d
Office Manager - Aviation
STV Group —Chicago, IL
- $83,978.91 - $95,975.90 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Administrative Assistant
IMC Financial Markets —Chicago, IL
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
Client Success Manager
hc1 Insights, Inc. —Chicago, IL
- Remote
- Senior level
Revenue Operations Lead
Vouch Insurance —Chicago, IL
- $115,000 - $135,000 a year
- Email
- Hybrid work
- Office
- Senior level
- Dental insurance
- Flexible spending account
8d
Assistant Front Desk Manager
Marriott International, Inc —Chicago, IL
- $27.88 - $31.25 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
Store Director
Ralph Lauren —Chicago, IL
- $120,000 - $165,000 a year
- Full-time
- Analysis skills
- Senior level
- Retail management
Telephone Operator
Marriott International, Inc —Chicago, IL
- $26.76 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Warehouse Operations Manager- 2nd shift
Ryder System —Chicago, IL
- $80,000 - $85,000 a year
- 8 hour shift
- Microsoft Excel
- Computer literacy
- English
- Paid parental leave
- Paid holidays

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rooms operations manager jobs near chicago, il

Rooms Operations Manager

Marriott International, Inc -
Chicago, IL

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Job Details

Full-time
$66,000 - $80,000 a year

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Team supervision
Managing teams in a customer support role
Employee grievance management
Standard Operating Procedures (SOPs) implementation
Hotel strategy implementation
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality control audit
High school diploma or GED
Disciplinary action management
Team development
Hiring
Compliance monitoring
Financial report interpretation
Continuous improvement
Hospitality Management
Leading team collaboration initiatives

Full Job Description

Additional Information
Job Number26085455
Job CategoryRooms & Guest Services Operations
Location2121 S Prairie Ave, Chicago, Illinois, United States, 60616
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $66,000-$80,000 annually
Bonus Eligible: Y

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

rooms operations manager jobs in chicago, il

Rooms Operations Manager

Rooms Operations Manager (Housekeeping)

Office Manager

Overnight Front Office Operations Manager - Waldorf Astoria Chicago

Rooms Operations

Operations Manager, Lifesciences

Operations Manager, Programs and Initiatives

Operations Manager

Office Manager, Customer Innovation Center

Front Office Operations Manager

District Manager- D572

Front Desk Clerk

Office Manager - Aviation

Administrative Assistant

Client Success Manager

Revenue Operations Lead

Assistant Front Desk Manager

Store Director

Telephone Operator

Warehouse Operations Manager- 2nd shift

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