Top 7 Senior desktop support technician Jobs in Chicago, Il

Senior Desktop Support Technician
Insight —Chicago, IL
- $55,000 - $65,000 a year
- Weekends as needed
- Hospital
- Windows
- SharePoint
- Disability insurance
- Health insurance
Quick Apply
Senior Help Desk Technician II
Contact Government Services, LLC —Chicago, IL
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Senior Help Desk Technician
Contact Government Services, LLC —Chicago, IL
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Sr. IT Help Desk Analyst
Knowles —Itasca, IL
- $80,000 - $90,000 a year
- Computer science
- 6 years
- Microsoft Outlook
Quick Apply
Senior Service Desk Technician, Executive Support
Applied Systems, Inc. —Chicago, IL
- $60,000 - $85,000 a year
- Full-time
- Bachelor of Science
- Office
- Windows
- Health insurance
- Dental insurance
11d
Sr. System Administrator
HARRIS & HARRIS LTD —Chicago, IL
- $100,000 - $120,000 a year
- Call employer
- Customer service
- HIPAA
- 3 years
- Travel reimbursement
- Commuter assistance
Quick Apply
Senior Microsoft Windows Field Deployment Technician
MKS2 Technologies —Chicago, IL
- $60,000 - $70,000 a year
- Weekends as needed
- Computer science
- Computer Science
- 5 years
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Senior Help Desk Technician II
Contact Government Services, LLC —Chicago, IL
Accurately answer user support questions of software and hardware in the EOUSA office environment. Set up and support conference and training rooms for…
$108,000 - $156,000 a year
Quick Apply

I want to receive the latest job alert for senior desktop support technician in chicago, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior desktop support technician jobs near chicago, il

Senior Systems Administrator jobs in Chicago, IL

Senior Field Technician jobs in Chicago, IL

Senior Desktop Support Technician jobs in Chicago, IL

Senior Helpdesk Technician jobs in Chicago, IL

Operations Analyst Remote jobs in Houston, TX

It Help Desk jobs in Daytona Beach, FL

Senior Living Sales jobs in Austin, TX

Senior Help Desk Analyst jobs in Charlotte, NC

Senior Help Desk Analyst jobs in Franklin, TN

Senior Help Desk Analyst jobs in Houston, TX

Senior Living Server jobs in Columbus, OH

Senior Help Desk Analyst jobs in Rockville, MD

Senior Systems Administrator jobs in Austin, TX

Senior Systems Administrator jobs in Fort Wayne, IN

Healthcare Administrator jobs in North Carolina

System Administrator jobs in New York, NY

Mercury Systems jobs in Hudson, NH

Senior Systems Administrator jobs in Wyomissing, PA

Senior Systems Administrator jobs in Norfolk, VA

Certified Pharmacy Technician jobs in Boston, MA

Senior Desktop Support Technician

Insight -
Chicago, IL

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid sick time

Qualifications

Desktop (troubleshooting support)

Full Job Description

WE ARE INSIGHT:

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!

About Insight Hospital: Insight Hospital is a leading healthcare provider dedicated to providing high-quality care and service to our patients. We are committed to utilizing cutting-edge technology to enhance patient care and streamline operations.

Job Description: Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will have a strong background in desktop support, with expertise in troubleshooting hardware and software issues, familiarity with the Ring Central phone system, and proficiency in managing Active Directory, Office 365 portal, print servers, file servers, and Group Policy Objects (GPO) computer imaging, deployment.

These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.

Responsibilities:

Provide Level 2 technical support to end-users across the organization, including desktops, laptops, printers, mobile devices, and other peripherals.
Troubleshoot and resolve hardware and software issues in a timely and efficient manner.
Manage and support the Ring Central phone system, including configuration, user management, and troubleshooting.
Administer and maintain Active Directory, including user accounts, group policies, and security permissions.
Manage Office 365 portal, including user accounts, email configurations, and SharePoint access.
Monitor and maintain printers, ensuring optimal performance and availability.
Manage file servers, including permissions, access controls, and storage allocation.
Create and manage Group Policy Objects (GPO) to enforce security policies and standardize configurations.
Collaborate with IT team members and other departments to implement and support technology solutions.
Document support processes, procedures, and troubleshooting steps.
Active Directory, AppLocker, Windows Firewall, NTFS permissions, Windows registry, BitLocker, VBScript/PowerShell scripting, DNS, DHCP, Windows 10/Server 2016, Microsoft Office 365/2016, Internet Explorer, Microsoft Edge, Google Chrome and Citrix experience a plus.
Oversee daily operations and be a point of contact for all desktop team escalations
Willing to be on call as needed on weekends and off hours for support
Act as a team lead for projects and daily tasks

FTE: Full time Monday-Friday 9:00 a.m.-5:00 p.m.

Qualifications:

Minimum of 2 years of experience in desktop support or a related field.
Strong knowledge of Windows operating systems (Windows 10, Windows Server) and Microsoft Office Suite.
Experience with the Ring Central phone system, including configuration and troubleshooting.
Proficiency in managing Active Directory, Office 365 portal, print servers, file servers, and Group Policy Objects (GPO).
Excellent troubleshooting skills with the ability to diagnose and resolve technical issues independently.
Strong communication and interpersonal skills, with the ability to interact professionally with end-users of all levels.
Ability to work independently and as part of a team in a fast-paced environment.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Benefits:

Paid Sick Time - effective 90 days after employment
Paid Vacation Time - effective 90 days after employment
Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.

Insight is an equal opportunity employer and values workplace diversity!

Quick Apply

Refine Your Search

senior desktop support technician jobs in chicago, il

Senior Desktop Support Technician

Senior Help Desk Technician II

Senior Help Desk Technician

Sr. IT Help Desk Analyst

Senior Service Desk Technician, Executive Support

Sr. System Administrator

Senior Microsoft Windows Field Deployment Technician

More jobs to discover

I want to receive the latest job alert for senior desktop support technician in chicago, il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected