Top 129 Service desk support Jobs in Chicago, Il

Field Support Technician
Clayco —Chicago, IL
- $55,000 - $65,000 a year
- Full-time
- Background check
- Construction site
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Service Desk Technician I
Assetmark —Chicago, IL
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- US work authorization
- Health savings account
- Health insurance
Desktop Support Analyst
Connection —Chicago, IL
- $25.00 - $28.50 an hour
- Full-time
- Office
- Windows
- US work authorization
- Health insurance
- Dental insurance
Help Desk Technician I
SATO America —Chicago, IL
- $50,000 - $55,000 a year
- High school diploma or GED
- Analysis skills
- Organizational skills
Quick Apply
SERVICE DESK LEAD
City of Chicago —Chicago, IL
- $91,778 a year
- Monday to Friday
- Computer Science
- High school
- Office
7d
IT Support Associate
Qureos Inc —Chicago, IL
- $27.49 - $35.00 an hour
- Full-time
- 11+ years
- Mid-level
- Windows
2d
Help Desk Coordinator
TopBloc —Chicago, IL
- $50,000 - $62,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- Disability insurance
14d
Helpdesk Technician II
Energy Solutions - USA —Chicago, IL
- $32 - $36 an hour
- Background check
- Computer Science
- Pass drug screening
- Health insurance
- Dental insurance
7d
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Chicago, IL
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
8d
Help Desk Specialist
Strongpoint Partners —Chicago, IL
- $55,000 - $65,000 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
IT HELP DESK TECHNICIAN
F.E. Moran Group of Companies —Chicago, IL
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
Senior Help Desk Technician II
Contact Government Services, LLC —Chicago, IL
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
ENGIE —Chicago, IL
- $30 an hour
- Contract
- Computer Science
- Computer literacy
- Bachelor of Science
Service Desk Specialist
Barnes & Thornburg LLP —Chicago, IL
- $75,000 - $100,000 a year
- Overtime
- Computer literacy
- Research
- Mid-level
Quick Apply
Service Desk Senior Technician
Sidley Austin LLP —Chicago, IL
- $75,000 - $94,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Mid-level
Senior Help Desk Technician
Contact Government Services, LLC —Chicago, IL
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Analyst
Trilogy Inc —Chicago, IL
- $24.38 - $28.04 an hour
- Weekends as needed
- Azure
- Urgent Care
- Research
- 403(b) matching
- Paid parental leave
Quick Apply
2d
Hotline Support Specialist
Chicago Public Schools —Chicago, IL
- Temporary
- Spanish
- High school
- Computer literacy
Helpdesk Analyst
Barilla —Northbrook, IL
- $70,000 - $85,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
IT Support Specialist - I
The Scion Group —Chicago, IL
- $44,000 - $55,000 a year
- Urgently hiring
- Office
- Windows
- Microsoft Office
- Paid parental leave
- Health insurance
Quick Apply
4d

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service desk support jobs near chicago, il

Field Support Technician

Clayco -
Chicago, IL

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Cellular networks
Smartphone (troubleshooting support)
Enterprise software
iOS
Productivity software support
Customer support ticket management
ServiceNow
Power tools
Mobile telecommunications systems
Productivity software
Hand tools
Ticketing system technical support
Mobile devices

Full Job Description

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $8.1 billion in revenue for 2025, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for mission critical, industrial, life sciences, power & energy, aviation, commercial, institutional, residential and sports & entertainment related building projects.

The Role We Want You For

If you are looking for fast paced technical work that provides the opportunity for travel across the United States, look no further than Clayco. This position assists and provides IT services to internal customers located at our jobsites around the country. Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position requires the ability to identify and organize tickets and requests according to priority. Travel is usually planned in advance, but issues can arise which could warrant immediate travel to one or more local or remote locations.

The Specifics of the Role

Provide day to day support to our remote Jobsites
Prioritize problems and incidents and escalate to internal teams
Basic knowledge of Microsoft products (Windows, Office)
Physical Installation of Meraki networks
Physical Installation of full site Mesh networks
Satellite communication installation
Basic Knowledge of Cisco AV Room kits (Webex)
Basic understanding of Design and Construction delivery process
Create and document training materials and knowledge articles
Provide training on software, hardware, and systems to Clayco Team Members
Preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Perform post-resolution follow-ups to requests and incidents
Manage printer hardware and software throughout our jobsites
Provide feedback on recurring incidents to engineering and development teams
First line of troubleshooting for remote networks
Adaptive and willing to learn business processes
Self-starter with the ability to workwithout direct supervision
Effective communication skills and deductive reasoning ability
Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote.
Work with ISP vendors and managed services support partners to resolve technical problems
Perform regular health checks on equipment at remote sites.
Use diagnostic utilities, knowledge bases, and internet resources to document and create troubleshooting processes that can be utilized by others.
Provide technical assistance for project planning and support.
Identify and inform Leadership of recurring Incidents.
Contribute to company vision and direction by helping improve technical practices.

Requirements

1 to 4 years of experience in IT
60% plus Travel
Ability to use hand and power tools
Lift and move heavy objects (50+ lbs)
Service industry experience
Strong interpersonal and communication skills
Basic MS Office Suite/iOS support
Experience using enterprise ticketing system (ServiceNow)
Knowledge of AV solutions
Experience with cellular technologies (cradlepoints, hotspots)

Some Things You Should Know

Our clients and projects are nationwide – Travel will be required.
No other builder can offer the collaborative design-build approach that Clayco does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.

Why Clayco?

2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2025 ENR Top 400 – Top Data Center Contractor (Top 3).
2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).

Benefits

Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $55,000 - $65,000 +/- annually (not adjusted for location).

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Refine Your Search

service desk support jobs in chicago, il

Field Support Technician

Service Desk Technician I

Desktop Support Analyst

Help Desk Technician I

SERVICE DESK LEAD

IT Support Associate

Help Desk Coordinator

Helpdesk Technician II

Service Desk Technician

Help Desk Specialist

IT HELP DESK TECHNICIAN

Senior Help Desk Technician II

Help Desk Analyst

Service Desk Specialist

Service Desk Senior Technician

Senior Help Desk Technician

Helpdesk Analyst

Hotline Support Specialist

Helpdesk Analyst

IT Support Specialist - I

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