Top 61 Service desk technology support analyst Jobs in Chicago, Il

Service Desk Technology Support Analyst
Sonoma Consulting Inc. —Elk Grove Village, IL
- Full-time
- ERP systems
- Research
- Mid-level
Quick Apply
Desktop Support Analyst
Connection —Chicago, IL
- $25.00 - $28.50 an hour
- Full-time
- Office
- Windows
- US work authorization
- Health insurance
- Dental insurance
Service Desk Analyst
Sonoma Consulting Inc. —Glenview, IL
- Overtime
- Spanish
- Microsoft Excel
- Mid-level
Quick Apply
Sr. IT Help Desk Analyst
Knowles —Itasca, IL
- $80,000 - $90,000 a year
- Computer science
- 6 years
- Microsoft Outlook
Quick Apply
Helpdesk Analyst
Barilla —Northbrook, IL
- $70,000 - $85,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Helpdesk Analyst
Trilogy Inc —Chicago, IL
- $24.38 - $28.04 an hour
- Weekends as needed
- Azure
- Urgent Care
- Research
- 403(b) matching
- Paid parental leave
Quick Apply
12d
Help Desk Analyst
HARRIS & HARRIS LTD —Chicago, IL
- $40,000 - $55,000 a year
- Weekends as needed
- Office
- Windows
- High school diploma or GED
- Commuter assistance
- Disability insurance
Quick Apply
5d
Firmwide Service Desk Analyst II (10am-6pm CT)
Kirkland and Ellis —Chicago, IL
- $75,000 - $83,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Residential
- Health insurance
- Paid time off
Business Applications Analyst
Allied Benefit Systems —Chicago, IL
- $75,000 - $80,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
12d
IT On-Site Support Technician
WSP —Chicago, IL
- $57,800 - $89,400 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
Service Desk Specialist
Barnes & Thornburg LLP —Chicago, IL
- $75,000 - $100,000 a year
- Overtime
- Computer literacy
- Research
- Mid-level
Quick Apply
RPG Developer - United States based
Datanational Corporation —Chicago, IL
- From $72,800 a year
- Full-time
- Hybrid work
- Background check
- ERP systems
- System design
- Health insurance
- Dental insurance
Quick Apply
3d
Senior Associate, Pricing & Margins
Options Clearing Corporation —Chicago, IL
- $84,500 - $122,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Windows
- Health insurance
- Dental insurance
3d
Onsite Service Desk Analyst II (Hybrid/Client Onsite)
Cortavo —Elmhurst, IL
- Full-time
- Hybrid work
- Clean driving record
- Mid-level
- Windows
- Health insurance
- Work from home
Quick Apply
IT Help Desk Supervisor
ITW —Glenview, IL
- $93,000 - $123,000 a year
- Full-time
- Computer Science
- Windows
- Residential
- Paid holidays
- Parental leave
13d
Helpdesk Analyst
siffron —Des Plaines, IL
- $50,423 - $64,000 a year
- Full-time
- Writing skills
- Mid-level
- Windows
- Paid parental leave
- Health savings account
4d
User Support Services Coordinator
Moraine Valley Community College —Palos Hills, IL
- $60,975 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Disability insurance
- Health insurance
7d
Systems Analyst
Wespath Benefits and Investments —Glenview, IL
- $80,700 - $100,000 a year
- On call
- Azure
- DevOps
- Mid-level
- Paid holidays
- Health insurance
IT Service Desk Manager
Tempus —Chicago, IL
- $95,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
Analyst Tech Service Management
Ahold Delhaize USA —Chicago, IL
- $75,040 - $129,480 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Master's degree

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service desk technology support analyst jobs near chicago, il

Service Desk Technology Support Analyst

Sonoma Consulting Inc.
Elk Grove Village, IL

Quick Apply

Job Details

Full-time

Qualifications

Desktop computer repair
Network troubleshooting
Technical documentation
ERP systems
Hardware maintenance
Microsoft Exchange
Windows
Bachelor's degree
Desktop (troubleshooting support)
Technical Proficiency

Full Job Description

Company Description

Halo Group is a premier provider of IT talent. We place technology experts within
the teams of the world’s leading companies to help them build innovative
businesses that keep them one step closer to their customers and one step
ahead of the competition. We offer a meaningful work environment for
employees, attractive and interesting engagements for consultants, and cutting-edge
digital innovation for our customers.

We delight in helping our customers execute their digital vision. Big projects or
small, Halo Group knows that by combining the highest quality talent with our
unwavering support, we will become an invaluable extension of the team. Halo
Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all
areas of product/project governance, UX/UI, multi-platform applications, quality
assurance/testing, cloud computing, and data analytics.

Job Description

Job Title: Service Desk Technology Support Analyst

Location: Elk Grove Village, Illinois

Duration: Fulltime Permanent (Direct Hire)

Position Summary:

We are looking for a highly motivated Technical Support Analyst to join our Service Desk IT support team. The Service Desk provides technology delivery and support services to the entire organization. The team is the main point of contact for IT service requests and problem resolution. As a member of this team, you will be involved in managing endpoint technologies and environments and you will have an opportunity to specialize in supporting specific business systems. This position is aimed for an individual whose career goals target leadership and project management.

The candidate should have a high degree of customer service and technical aptitude. This position requires familiarity with providing desktop and ERP system support for a mid-size to large organization. You will use your discretion, experience and judgment to plan and accomplish you team’s and individual objectives. The candidate must be comfortable working under minimal supervision. Periodic travel to remote plants located throughout North America (including Canada) is expected. This position is based at our corporate office in Elk Grove Village, Illinois and reports to the Technology Delivery and Support Services Manager.

Essential Duties and Responsibilities:

Provide initial Service Desk support for ERP systems and user-facing IT related hardware and software.

Administer Active Directory for end users (i.e. creating, updating, and removing user accounts).

Maintain ownership of assigned tickets to ensure Service Level Agreement standards are met.

Manage specific Endpoint environments (i.e. security patching, mobile device mgmt., asset mgmt.).

Research emerging IT technologies and recommend technology solutions.

Support and participate in projects and software implementations.

Promote existing IT policies, standards and adaptation of technology.

Maintain and develop documentation for system processes and procedures.

Escalate urgent issues to higher tier support if unable to address the issue directly.

Qualifications
Essential Skills and Qualifications:

Bachelor Degree in computer related filed and 2-4 years of relevant experience.
Proven understanding of fundamentals of ERP systems.
Solid understanding of ITIL framework.
Proven understanding of Operating Systems including Windows 7, Mac OS X.
Fundamental network troubleshooting skills (TCP/IP, DNS, DHCP).
Experience working within Active Directory and Microsoft Exchange.
Computer hardware repair and upgrade skills.
Strong ability to effectively communicate with users and write user documentation.
Ability to work within project teams throughout the business.

Desirable Skills and Qualifications:

Fundamental understanding of Cisco IP Telephony (Call Manager, Unity).
Experience with Microsoft Configuration Manager.
A track record of successfully implementing and completing IT projects.
Familiarity with administering EDI transactions is a plus.
Experience leading projects and/or teams is a plus.

Qualifications

Job Title: Servicedesk /Service desk / helpdesk / help desk / IT Support / PC technician / Desktop/ Desk Side

Skills: ERP, MAC, hardware, Support, EDI, Cisco.

Job Title: Servicedesk /Service desk / helpdesk / help desk / IT Support / PC technician / Desktop/ Desk Side

Skills: ERP, MAC, hardware, Support, EDI, Cisco.

Additional Information

Job Title: Servicedesk /Service desk / helpdesk / help desk / IT Support / PC technician / Desktop/ Desk Side

Skills: ERP, MAC, hardware, Support, EDI, Cisco.

Job Title: Servicedesk /Service desk / helpdesk / help desk / IT Support / PC technician / Desktop/ Desk Side

Skills: ERP, MAC, hardware, Support, EDI, Cisco.

Quick Apply

Refine Your Search

service desk technology support analyst jobs in chicago, il

Service Desk Technology Support Analyst

Desktop Support Analyst

Service Desk Analyst

Sr. IT Help Desk Analyst

Helpdesk Analyst

Helpdesk Analyst

Help Desk Analyst

Firmwide Service Desk Analyst II (10am-6pm CT)

Business Applications Analyst

IT On-Site Support Technician

Service Desk Specialist

RPG Developer - United States based

Senior Associate, Pricing & Margins

Onsite Service Desk Analyst II (Hybrid/Client Onsite)

IT Help Desk Supervisor

Helpdesk Analyst

User Support Services Coordinator

Systems Analyst

IT Service Desk Manager

Analyst Tech Service Management

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