Top 46 Settlement agent Jobs in Chicago, Il

Complex Claims Specialist - Professional Liability (Real Estate)
CNA Insurance —Chicago, IL
- $54,000 - $103,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- Experience equivalent to degree accepted
Collection Agent
Mandarich Law Group, LLP —Chicago, IL
- Full-time
- Communication skills
- Entry level
- Time management
- Paid parental leave
- Paid holidays
Quick Apply
Underwriter Trainee, Marine
Tokio Marine North America (TMNA) —Chicago, IL
- $65,000 - $75,000 a year
- Full-time
- Computer literacy
- Writing skills
- Computer skills
- 401(k) matching
Claims Customer Support Agent
American Auto Guardian, LLC (AAGI) —Schaumburg, IL
- $20 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Title Escrow Closing Agent
Inspired Title Group, Inc —Palos Heights, IL
- $125 - $500 a day
- Part-time
- Spanish
- Up to 50% travel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Operations Support Analyst
Coinflow —Chicago, IL
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Scripting
- Health insurance
Trust Operations Specialist (On-site)
Devon Bank —Chicago, IL
- $24 - $28 an hour
- Microsoft Word
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
11d
Claims Specialist
Odyssey Group —Chicago, IL
- $75,000 - $150,000 a year
- 5 years
- Writing skills
- Bachelor's degree
Field Adjuster - Chicago, IL (Local Only)
UPCIC —Chicago, IL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Closer
POINT MORTGAGE CORPORATION —Chicago, IL
- $20 - $25 an hour
- Full-time
- Mid-level
- 3 years
Mortgage Processor
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA —Chicago, IL
- $50,000 - $75,000 a year
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
Treasury Analyst
EquiTrust Life Insurance Co. —Chicago, IL
- $73,508.50 a year
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Bank Loan Servicing, Officer
State Street —Chicago, IL
- $70,000 - $122,500 a year
- Full-time
- Accounting
- Senior level
- Banking
- Disability insurance
- Health insurance
Affirmative Civil Enforcement (ACE) Investigator
Contact Government Services, LLC —Hammond, IN
- $60,000 - $100,000 a year
- Full-time
- Background check
- 5 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
Brokerage Operations Associate I - ACATS
Alpaca —Chicago, IL
- Remote
- Continuous improvement
- 2 years
- Entry level
- Health insurance
11d
Loan Administrator
Associated Bank —Chicago, IL
- $27.53 - $47.20 an hour
- Full-time
- Background check
- 7 years
- Research
- Employee stock purchase plan
- 401(k)
Senior Associate, Loan Operations
Monroe Capital LLC —Chicago, IL
- $85,000 - $110,000 a year
- Hybrid work
- Mid-level
- Office
- Finance
- 401(k)
- Paid time off
11d
Associate, Loan Closing
ORIX —Chicago, IL
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Adoption assistance
4d
ABL Collateral Analyst II
Old National Bank —Chicago, IL
- $62,300 - $122,400 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Assistant Vice President, Loan Operations
Monroe Capital LLC —Chicago, IL
- $110,000 - $140,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- 401(k)
- Paid time off
11d

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Complex Claims Specialist - Professional Liability (Real Estate)

CNA Insurance -
Chicago, IL

Apply Now

Job Details

Full-time
$54,000 - $103,000 a year

Qualifications

Mid-level
Organizational skills
2 years
Communication skills
Time management

Full Job Description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA insures a wide variety of business professionals through its Real Estate Errors and Omissions insurance program, including but not limited to real estate agents, brokers, appraisers, commercial agents, leasing agents, mortgage brokers, and property managers.

This individual contributor position works under moderate direction, and within defined authority limits, to manage professional services claims with moderate to high complexity and exposure for real estate claims. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s).

This position enjoys a flexible, hybrid work schedule and is available at one of the listed CNA office locations.

JOB DESCRIPTION:

Essential Duties & Responsibilities:

Performs a combination of duties in accordance with departmental guidelines:

Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners, achieving quality and cycle time standards, providing regular, timely updates and responding promptly to inquiries and requests for information.
Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters , estimating potential claim valuation, and following company's claim handling protocols.
Conducts focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts by identifying and collaborating with resources that are needed to effectively resolve claims.
Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim, negotiating settlements and escalating to manager as appropriate.
Contributes to expense management by timely and accurately resolving claims, selecting and actively overseeing appropriate resources, and delivering high quality service.
Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Recovery or SIU resources for further investigation.
Achieves quality standards on every file by following all company guidelines, achieving quality and cycle time targets, ensuring proper documentation and issuing appropriate claim disbursements.
Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
May serve as a mentor/coach to less experienced claim professionals

May perform additional duties as assigned.

Reporting Relationship

Typically Manager or above

Skills, Knowledge & Abilities

Solid working knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
Solid verbal and written communication skills with the ability to develop positive working relationships, summarize and present information to customers, claimants and senior management as needed.
Demonstrated ability to develop collaborative business relationships with internal and external work partners.
Ability to exercise independent judgement, solve moderately complex problems and make sound business decisions.
Demonstrated investigative experience with an analytical mindset and critical thinking skills.
Strong work ethic, with demonstrated time management and organizational skills.
Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment at high levels of productivity.
Developing ability to negotiate low to moderately complex settlements.
Adaptable to a changing environment.
Knowledge of Microsoft Office Suite and ability to learn business-related software.
Demonstrated ability to value diverse opinions and ideas

Education & Experience:

Bachelor's Degree or equivalent experience.
Typically a minimum four years of relevant experience, preferably in claim handling.
Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience.
Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
Professional designations are a plus (e.g. CPCU)

#LI-KP1

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected]

Apply Now

Refine Your Search

settlement agent jobs in chicago, il

Complex Claims Specialist - Professional Liability (Real Estate)

Collection Agent

Underwriter Trainee, Marine

Claims Customer Support Agent

Title Escrow Closing Agent

Operations Support Analyst

Trust Operations Specialist (On-site)

Claims Specialist

Field Adjuster - Chicago, IL (Local Only)

Closer

Mortgage Processor

Treasury Analyst

Bank Loan Servicing, Officer

Affirmative Civil Enforcement (ACE) Investigator

Brokerage Operations Associate I - ACATS

Loan Administrator

Senior Associate, Loan Operations

Associate, Loan Closing

ABL Collateral Analyst II

Assistant Vice President, Loan Operations

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