Top 2250 Systems software engineer Jobs in Chicago, Il

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
1d
Controls Systems Engineer
Ingredion Incorporated (NA-US) —Bedford Park, IL
- $84,400.00 - $112,533.33 a year
- Full-time
- Research
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Application Engineer- Software & Controls
HYDAC TECHNOLOGY CORPORATION —Glendale Heights, IL
- $90,000 - $100,000 a year
- Writing skills
- Laboratory experience
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
5d
ASC IT Systems Engineer
Illinois Bone and Joint Institute LLC —Park Ridge, IL
- $90,000 - $660,000 a year
- Weekends as needed
- Google Workspace
- Computer science
- Computer Science
- Profit sharing
- Wellness program
Quick Apply
Software Engineer, Product
Prelim —Chicago, IL
- $140,000 - $160,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- Dental insurance
- 401(k)
Junior Software Engineer
Supernova Technology —Chicago, IL
- $80,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Commuter assistance
- Health savings account
Quick Apply
Software Engineer, API
Supernova Technology —Chicago, IL
- $108,077 - $110,000 a year
- Full-time
- Computer Science
- Office
- AWS
- Commuter assistance
- Health savings account
Quick Apply
Software Test Engineer
CNH Industrial —Oak Brook, IL
- $86,625 - $132,825 a year
- Online Application
- Mid-level
- Continuous improvement
- Electrical Engineering
- Referral program
Software Engineer
Caterpillar —Chicago, IL
- $89,210 - $144,960 a year
- Full-time
- Computer Science
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
5d
IT Sr. Systems Engineer
Benesch Law —Chicago, IL
- $113,000 - $140,000 a year
- Weekends as needed
- Hybrid work
- 7 years
- Azure
- Customer service
- Work from home
Quick Apply
Software Engineer
Inspire11 —Chicago, IL
- $102,000 - $140,000 a year
- Full-time
- Azure
- System design
- Mid-level
- Paid jury duty
- Commuter assistance
Senior Software Engineer
Caterpillar —Chicago, IL
- $112,710 - $183,140 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Pass drug screening
- Health savings account
- Paid holidays
Software Engineer, Fullstack
Treehouse —Chicago, IL
- $125,000 - $160,000 a year
- Full-time
- Azure
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Finance Technology Software Engineer
Reyes Holdings —Rosemont, IL
- $87,264 - $109,080 a year
- Full-time
- Computer science
- Computer Science
- Engineering
Quick Apply
Software Engineer
Invictus Technology LLC —Chicago, IL
- $99,230.24 - $119,503.09 a year
- Full-time
- Computer Science
- Windows
- C++
- Relocation assistance
- Health insurance
Quick Apply
8d
Software Engineer
TMS International LLC —Hammond, IN
- Full-time
- Computer Science
- System design
- Windows
- Disability insurance
- Health insurance
Quick Apply
8d
Systems Engineer
CNH Industrial —Oak Brook, IL
- $108,077 - $144,375 a year
- Online Application
- Computer Science
- Mid-level
- Master's degree
- Referral program
8d
Software Engineer (Cloud, Cross-Platform & .NET Systems)
Altom Transport —Chicago, IL
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- Java
- Paid training
- Health savings account
Quick Apply
Python Software Engineer
Old Mission —Chicago, IL
- $150,000 - $225,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Senior Rhino / Grasshopper Designer
Maxxit Group —Schaumburg, IL
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Master's degree
- Health insurance
- Dental insurance
Quick Apply

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systems software engineer jobs near chicago, il

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year
1 day ago

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

systems software engineer jobs in chicago, il

Field Systems Engineer

Controls Systems Engineer

Application Engineer- Software & Controls

ASC IT Systems Engineer

Software Engineer, Product

Junior Software Engineer

Software Engineer, API

Software Test Engineer

Software Engineer

IT Sr. Systems Engineer

Software Engineer

Senior Software Engineer

Software Engineer, Fullstack

Finance Technology Software Engineer

Software Engineer

Software Engineer

Systems Engineer

Software Engineer (Cloud, Cross-Platform & .NET Systems)

Python Software Engineer

Senior Rhino / Grasshopper Designer

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