Top 43 Transunion Jobs in Chicago, Il

Customer Technical Support Manager
TransUnion —Chicago, IL
- $90,000 - $168,750 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Paid parental leave
Employee Relations Specialist
TransUnion —Chicago, IL
- $72,300 - $105,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Commuter assistance
- Paid parental leave
5d
Senior Analyst, Consulting Services
TransUnion —Chicago, IL
- $67,500 - $112,500 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Cash Applications Analyst
TransUnion —Chicago, IL
- $51,700 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
AI Governance Analyst
TransUnion —Chicago, IL
- $78,750 - $131,250 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- Organizational skills
- Commuter assistance
- Paid parental leave
Leadership Development Manager
TransUnion —Chicago, IL
- $100,100 - $150,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Office
- Commuter assistance
- Paid parental leave
Counsel
TransUnion —Chicago, IL
- $90,000 - $150,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Commuter assistance
- Paid parental leave
Client Value Executive - Financial Services
TransUnion —Chicago, IL
- $75,750 - $126,250 a year
- Full-time
- 5 years
- Continuous improvement
- US work authorization
- Commuter assistance
- Paid parental leave
11d
Senior Data Analyst
TransUnion —Chicago, IL
- $67,500 - $112,500 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Java
- Commuter assistance
- Paid parental leave
Client Executive - Financial Services; Consumer Interactive
TransUnion —Chicago, IL
- $78,100 - $123,000 a year
- Full-time
- US work authorization
- Fair chance
- Senior level
- Commuter assistance
- Paid parental leave
Sales Strategy & Analytics Consultant
TransUnion —Chicago, IL
- $78,750 - $131,250 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Research
- Commuter assistance
- Paid parental leave
Executive Communications Manager
TransUnion —Chicago, IL
- $100,100 - $150,000 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- Office
- Commuter assistance
- Paid parental leave
Red Team Operator
TransUnion —Chicago, IL
- $112,500 - $187,500 a year
- Full-time
- 5 years
- Organizational skills
- Software development
- Commuter assistance
- Paid parental leave
Data Product Manager
TransUnion —Chicago, IL
- $72,300 - $105,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Commuter assistance
- Paid parental leave
Channel Optimization Consultant
TransUnion —Chicago, IL
- $72,300 - $105,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Senior Privacy Compliance Advisor- AdTech & Marketing Solutions
TransUnion —Chicago, IL
- $142,500 - $237,500 a year
- Full-time
- Hybrid work
- HIPAA
- Office
- 8 years
- Commuter assistance
- Paid parental leave
Senior Data Analyst
TransUnion —Chicago, IL
- $90,000 - $150,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- SQL
- Commuter assistance
- Paid parental leave
Talent Acquisition Consultant
TransUnion —Chicago, IL
- $72,300 - $105,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- US work authorization
- Commuter assistance
- Paid parental leave
12d
Senior Technical Product Manager
TransUnion —Chicago, IL
- $142,500 - $237,500 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Commuter assistance
- Paid parental leave
13d
Sr. Analysts
TransUnion —Chicago, IL
- $96,928 - $103,000 a year
- Full-time
- Mid-level
- Master's degree
- SQL
- Commuter assistance
- Paid parental leave
11d

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transunion jobs near chicago, il

Customer Technical Support Manager

TransUnion -
Chicago, IL

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Job Details

Full-time
$90,000 - $168,750 a year

Benefits

Commuter assistance
Paid parental leave
Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Dependent health insurance coverage
Vision insurance
401(k) matching
Employee discount
Volunteer time off
Pet insurance

Qualifications

Managing technical support teams
Managing teams in a customer support role
Operational management
Managing clients in a customer support role
B2B business model
Customer support ticket management
B2B
Relationship management
Customer support
CRM system proficiency
Ticketing system technical support

Full Job Description

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

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Team Overview

The Customer Technical Support Manager will lead a global B2B technical support team across U.S. and India. In this role, you’ll manage a customer‑facing, multi‑service support organization focused on delivering timely, high‑quality service and a great customer experience. You’ll also drive operational improvements and work closely with cross‑functional partners—including IT, Sales, Product, Legal, and Compliance—to support customers and strengthen our overall support programs. This role will also report to the Senior Manager of IT Support.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

Lead the day‑to‑day operations of a global B2B support team, overseeing customer inquiries, incident response, escalations, reporting, and workload management
Drive a seamless and high‑quality customer experience through consistent support delivery and continuous process improvements
Analyze support data, trends, and metrics to identify opportunities for operational efficiencies and service enhancements
Partner closely with cross‑functional teams—including Sales, Product, Technology, Legal, and Compliance—to resolve issues and align on customer needs
Build, coach, and develop a high‑performing, inclusive team through clear goals, feedback, and career development
Contribute to the broader direction, strategy, and ongoing improvement of the Global Service and Support organization

Required Knowledge and Experiences

3+ years experience managing teams in customer service, technical support, or relationship management roles
5+ years in customer support or operations
Bachelor’s degree in business, finance, computer science, or equivalent experience
Experience with ticketing systems and CRMs (Salesforce preferred)
Experience supporting B2B customers and working in a customer‑facing technical or operations environment
Available for after hours/on call support

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your development in :

Familiarity with ITIL (Information Technology Infrastructure Library) best practices or service management frameworks
Experience with reporting and data analysis (Excel, CRM reporting tools)

#LI-AB1

Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.

For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection : We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future : Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness : Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected] .

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information:

The pay range for this position is $90,000.00 - $168,750 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.


TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Manager I, IT Support

Company:

TransUnion LLC

Apply Now

Refine Your Search

transunion jobs in chicago, il

Customer Technical Support Manager

Employee Relations Specialist

Senior Analyst, Consulting Services

Cash Applications Analyst

AI Governance Analyst

Leadership Development Manager

Counsel

Client Value Executive - Financial Services

Senior Data Analyst

Client Executive - Financial Services; Consumer Interactive

Sales Strategy & Analytics Consultant

Executive Communications Manager

Red Team Operator

Data Product Manager

Channel Optimization Consultant

Senior Privacy Compliance Advisor- AdTech & Marketing Solutions

Senior Data Analyst

Talent Acquisition Consultant

Senior Technical Product Manager

Sr. Analysts

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