Top 303 User experience strategy director Jobs in Chicago, Il

User Experience Strategy Director
PwC —Chicago, IL
- $155,000 - $410,000 a year
- Full-time
- Computer Science
- Travel
- Mentoring
- Paid holidays
- Health insurance
2d
Principal AI Engineer
CNA Insurance —Chicago, IL
- $97,000 - $189,000 a year
- Full-time
- Hybrid work
- Computer science
- Analysis skills
- Experience equivalent to degree accepted
AI Identity and Access Management Consulting Director
CNA Insurance —Chicago, IL
- $97,000 - $189,000 a year
- Full-time
- Hybrid work
- Senior level
Regional Director of Sales
Distri Lite —Illinois
- $85,000 - $100,000 a year
- Full-time
- Computer literacy
- English
- Mid-level
- Travel reimbursement
- Health insurance
Quick Apply
9d
Manager, Talent Management
CDW —Rosemont, IL
- $114,000 - $158,800 a year
- Full-time
- 5 years
- Data analysis skills
- Bachelor's degree
8d
Director I Digital Marketing (Hybrid)
American Medical Association —Chicago, IL
- $128,906 - $174,241 a year
- Full-time
- Hybrid work
- Marketing
- Office
- Microsoft Office
Remote Salesforce Administrator
Reyes Holdings —Rosemont, IL
- $87,000 - $109,000 a year
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Director, Strategy & Operations – New Business
DoorDash USA —Chicago, IL
- $197,200 - $290,000 a year
- Military encouraged
- Fair chance
- Senior level
- Paid parental leave
- Health insurance
Quick Apply
Customer Success Manager (Remote)
Aprimo US LLC —Chicago, IL
- $105,000 - $140,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Project management
- Commuter assistance
- Health savings account
Quick Apply
9d
Director, Learning & Development
Brookfield Zoo Chicago —Brookfield, IL
- $139,265 - $154,932 a year
- Weekends as needed
- 5 years
- High school diploma or GED
- Driver's License
- AD&D insurance
- Paid holidays
Sr. Human Resource Business Partner
Lockton, Inc. —Chicago, IL
- $125,000 - $175,000 a year
- Full-time
- Microsoft Outlook
- Office
- Analysis skills
- Wellness program
- Paid parental leave
Director, Ticket Operations
Chicago Fire —Chicago, IL
- $90,000 - $125,000 a year
- Weekends as needed
- 6 years
- Bachelor's degree
- Accounting
13d
Manager, Knowledge Management (Chicago/Hybrid)
Feeding America —Chicago, IL
- $96,735 - $101,735 a year
- Full-time
- 5 years
- Office
- Continuous improvement
- Paid time off
7d
Organizational Development Consultant
Lockton, Inc. —Chicago, IL
- $150,000 - $175,000 a year
- Full-time
- Mid-level
- Organizational skills
- Leadership
- Wellness program
- Paid parental leave
Director - Talent Management
IDEX Service Corp. —Northbrook, IL
- $158,600 - $237,800 a year
- Online Application
- Hybrid work
- Office
- Bachelor's degree
- Business Administration
- Health insurance
- Paid time off
Associate Director, Business Analysis
Wolters Kluwer —Chicago, IL
- $122,300 - $218,550 a year
- Full-time
- Hybrid work
- Writing skills
- Office
- 8 years
- Commuter assistance
- Paid parental leave
9d
Assistant Director, Content and Social Media Strategy
The University of Chicago —Chicago, IL
- $63,750 - $82,500 a year
- Full-time
- Background check
- Marketing
- Pass drug screening
- Health insurance
- Paid time off
1d
Director – Frontend Platforms & User Experience Engineering
Vizient, Inc. —Chicago, IL
- $135,200 - $236,600 a year
- 5 years
- Senior level
- Leadership
Assistant Front Office Manager
The Langham Chicago —Chicago, IL
- $63,341 - $79,177 a year
- Full-time
- CPR Certification
- Sales
- Mid-level
- Free parking
- AD&D insurance
Quick Apply
2d
Senior Director, Strategic Partnerships (Chicago)
Agoda —Chicago, IL
- $193,000 - $227,000 a year
- Data analysis skills
- Office
- SQL
Quick Apply

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User Experience Strategy Director

PwC -
Chicago, IL

Apply Now

Job Details

Full-time
$155,000 - $410,000 a year
2 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Rapid prototyping
Usability testing
Business development management
Business Management
Strategic management
Increasing user engagement
Customer relationship building
Computer Science
Bachelor's degree in communications
Business development within consulting
Market expansion
Information Systems
Brand awareness
Customer insights research
Team development
Bachelor's degree in engineering
Decision making
Customer relationship management
Client management
Mentoring
Visual communication design
Computer Information Systems
Leading team collaboration initiatives
User journey mapping
User flows
Communications
Research data analysis
Mobile app design
Design thinking
User research for product design

Full Job Description

Job ID

752345WD

Category

Experience Consulting

Time Type

Full time

Specialty/Competency

Customer

Level

Director

Travel Requirements

Up to 20%

Locations

Chicago, Miami, New York

The Opportunity

As a User Experience Strategy Director, you will lead efforts to enhance customer and employee experiences by analyzing client needs and designing impactful strategies that foster loyalty and engagement. Within our Management Consulting practice, you will translate vision into action, setting the tone and inspiring others to follow. Your role is pivotal in driving business growth, shaping client engagements, and mentoring future leaders. You are expected to uphold PwC's reputation for quality, integrity, and inclusion, creating a healthy working environment while maximizing client satisfaction.

In this role at PwC, you will utilize human-centered design principles to understand user needs, conduct research, and create intuitive experiences. Collaborating with clients, you will develop user journeys, wireframes, prototypes, and visual designs that optimize interactions across various touchpoints. You will also promote technological advances, fostering an environment where people and technology thrive together. Your strategic choices will drive change, addressing system-level enablers and converting market gaps into opportunities for success.

Responsibilities

Leading the development and implementation of user experience strategies to enhance customer and employee interactions
Collaborating with clients to design user journeys, wireframes, and prototypes that optimize user engagement across various touchpoints
Utilizing human-centered design principles to conduct research and create intuitive and engaging experiences
Driving business growth by identifying market gaps and converting opportunities into successful client engagements
Mentoring and guiding teams in the application of design thinking and innovation to solve complex client challenges
Promoting the integration of technological advances to create environments where people and technology thrive together
Overseeing multiple projects to maintain executive-level client relations and deliver impactful solutions
Developing new ideas and solutions to drive thought leadership and enhance brand recognition
Conducting usability testing and user research to inform design decisions and improve user interface and experience design
Building and maintaining relationships with stakeholders to support the delivery of exceptional service excellence

What You Must Have

At least a Bachelor's degree
At least 9 years of experience

What Sets You Apart

Preference for at least one of the following fields of study: Business Administration/Management, Communications/Media, Computer Science/Information Systems, Design/Multimedia, Engineering
Excelling in customer experience strategy and design thinking
Demonstrating proficiency in human-centered design and prototyping
Utilizing data analysis and interpretation for strategic decision-making
Leading innovation through rapid experimentation and iterative design
Cultivating relationships and building brand recognition in client engagements
Promoting technological advances in interactive and mobile UX design

The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Apply Now

Refine Your Search

user experience strategy director jobs in chicago, il

User Experience Strategy Director

Principal AI Engineer

AI Identity and Access Management Consulting Director

Regional Director of Sales

Manager, Talent Management

Director I Digital Marketing (Hybrid)

Remote Salesforce Administrator

Director, Strategy & Operations – New Business

Customer Success Manager (Remote)

Director, Learning & Development

Sr. Human Resource Business Partner

Director, Ticket Operations

Manager, Knowledge Management (Chicago/Hybrid)

Organizational Development Consultant

Director - Talent Management

Associate Director, Business Analysis

Assistant Director, Content and Social Media Strategy

Director – Frontend Platforms & User Experience Engineering

Assistant Front Office Manager

Senior Director, Strategic Partnerships (Chicago)

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