Top 81 Customer service remote Jobs in Chicago

Customer Support Agent (email only)
AltaStaff, LLC —Chicago, IL
- $18 an hour
- Full-time
- Remote
- High school diploma or GED
- Analysis skills
- Math
Quick Apply
10d
Remote Customer Service Representative
Annuity Health —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Customer Success Agent
Order.co —Chicago, IL
- $22 - $24 an hour
- Part-time
- Remote
- Bachelor's degree
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Outbound Patient Enrollment Specialist
Cadence Health —Chicago, IL
- $23 - $24 an hour
- Monday to Friday
- Remote
- HIPAA
- Older adults
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
Customer Support Specialist
Remote Talent Cloud —Chicago, IL
- $20,800 - $41,600 a year
- Contract
- Remote
- Computer literacy
- English
- Entry level
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Clarendon Hills, IL
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Health & Benefits - Call Center Agent / Customer Service Representative / Support Specialist (Remote) (General Consideration)
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- Overtime
- Remote
- Computer literacy
- No degree
- Computer skills
- Paid training
- Health savings account
CashNetUSA Application Support Representative (Remote)
Enova International —Chicago, IL
- $17 an hour
- Full-time
- Remote
- US work authorization
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Customer Service Specialist
Bel Group —Chicago, IL
- $60,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Business development
- Health insurance
- Dental insurance
4d
Client Success Representative (Remote)
Demand.com —Chicago, IL
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Healthcare Vendor Relations Specialist (Remote)
Allied Benefit Systems —Chicago, IL
- $23 - $24 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
7d
Customer Service Agent
CAVU Holdings (AMER) Inc. —Chicago, IL
- Call employer
- Remote
- Computer literacy
- Computer skills
- Communication skills
New Policy Representative
eFinancial, LLC —Des Plaines, IL
- $16.50 an hour
- Call employer
- Remote
- Microsoft Office
- Typing
- Communication skills
- AD&D insurance
- Disability insurance
Quick Apply
Customer Support Manager
Casechek —Chicago, IL
- $80,000 - $100,000 a year
- Remote
- Salesforce
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
4d
Intake Specialist (Part-Time)
NOCD —Chicago, IL
- $0 a year
- Part-time
- Remote
- High school diploma or GED
- Bachelor's degree
- 1 year
Quick Apply
Intake Specialist (Full-Time)
NOCD —Chicago, IL
- Full-time
- Remote
- High school diploma or GED
- Bachelor's degree
- 1 year
Quick Apply
Call Center Sales Representative
Remote Talent Cloud —Chicago, IL
- $20,800 - $41,600 a year
- Contract
- Remote
- English
- Communication skills
- Entry level
Quick Apply
Manager, Customer Support
Applied Systems, Inc. —Chicago, IL
- $75,000 - $105,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Remote Facility Maintenance Customer Service Account Manager
Allied National Services —Chicago, IL
- Full-time
- Remote
- Mid-level
- Military encouraged
- Organizational skills
- Opportunities for advancement
Quick Apply
Senior Customer Success Manager
Wonderlic —Chicago, IL
- Urgently hiring
- Remote
- Analysis skills
- Mentoring
- Senior level
- Health insurance
- Dental insurance
Quick Apply

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Customer Support Agent (email only)

AltaStaff, LLC -
Chicago, IL

Quick Apply

Job Details

Full-time
$18 an hour
10 days ago

Qualifications

Customer communication
Confidential information handling
Managing clients in a customer support role
Math
Customer support

Full Job Description

Location: 100% Remote

Pay Rate: $18.00/hr

Schedule: Part-Time

Title: Customer Support Agent (email only)

Time will primarily be spent on the front lines with users, assisting them from the moment they sign up with the payroll application, and through the entire usage of the application.
You’ll be an internal detective, mediating between product teams, tech teams, partner teams, and application users, making sure users are having an amazing customer experience.
An ideal candidate has experience providing customer support in a tech environment and is ready to roll up their sleeves to help users and improve their lives.

Job Responsibilities (but not limited to):

Answer questions from customers over email, acting as a second level of customer support on the issues that first level of support cannot solve.
Become a product expert, understanding deeply everything from the payroll application signup process, wage advance and repayments product, as well as all things related to digital banking platform - for someone that wants a crash course in fintech, this is the role!
In solving user’s toughest problems, you’ll work across many teams internally to resolve any weird issues customers are having, including collaboration with product managers, engineers, designers, marketers, etc.
Keep the wheels running in the background on many processes required to support users across direct deposit switches, identity verification, fraud and disputes, and many more.
Learn the ins and outs of digital banking support, expanding your knowledge of both the on-demand pay space and the infrastructure of digital banking platform.
Work closely with a fantastic group of people invested in users and the client’s mission.

Required Education/Experience:

High school diploma, GED, or equivalent certification.
1-2+ years of experience in a customer support role.

o Tier 2 level support or tech space experience is preferred.

o Freshdesk or Zendesk experience highly preferred.

Excellent communications skills (written and verbal) in explaining tough concepts to customers, particularly on paychecks and direct deposit.
An aptitude for numbers and math - users’ toughest questions are usually around their finances, and we love team members who can crunch some numbers.
A desire to gain a deep understanding of hourly workers and the financial challenges they face.
An excitement about joining an early startup in the fintech space and about learning all things digital banking.
A team player, who is ready to work hard and achieve success.

Work Environment Requirements:

Must be able to stand or sit for prolonged periods (75% of the time)
Must have Private, Secured Internet Connection.
Must confirm work environment is safe and secure for work in handling private and sensitive information.
Constantly operates a computer and other office equipment.
Constantly works indoors in a secluded safe space.
Must have High-speed internet access: 20 MBPS minimum for upload; 100 MBPS minimum for download required.

Preferred Experience:

Be mission oriented and able to foster empathy for customers whose circumstances may be different from your own.
Have a bias towards action - you love taking the lead on challenging problems and hate sitting still.
Be curious to learn about complex systems and problems.
Have strong analytical skills and experience running and hypothesis-driven experiments and evaluating their results.
Excellent communicator, in both written and verbal form.
Strong collaboration in team environments, but able to act quickly as the decision-maker.

#ZR

#INDHP

AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws.

Quick Apply

Refine Your Search

customer service remote jobs in chicago

Customer Support Agent (email only)

Remote Customer Service Representative

Customer Success Agent

Outbound Patient Enrollment Specialist

Customer Support Specialist

Call Center Remote Customer Service Representative

Health & Benefits - Call Center Agent / Customer Service Representative / Support Specialist (Remote) (General Consideration)

CashNetUSA Application Support Representative (Remote)

Customer Service Specialist

Client Success Representative (Remote)

Healthcare Vendor Relations Specialist (Remote)

Customer Service Agent

New Policy Representative

Customer Support Manager

Intake Specialist (Part-Time)

Intake Specialist (Full-Time)

Call Center Sales Representative

Manager, Customer Support

Remote Facility Maintenance Customer Service Account Manager

Senior Customer Success Manager

I want to receive the latest job alert for customer service remote in chicago

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