Top 548 Front of house team member Jobs in Chicago

Guest Service Agent
Nobu Hotel Chicago —Chicago, IL
- $21.45 - $25.20 an hour
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Sanitation
Quick Apply
8d
Front Desk Agent
Pyramid Global Hospitality —Chicago, IL
- $26.93 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
12h
Barista
UME Tea —Chicago, IL
- From $18 an hour
- Weekends as needed
- Ability to stand for extended periods
- Communication skills
- Food Handler Certification
- Paid training
- 401(k)
Quick Apply
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
5d
Front of House Crew Member
Culver's —Chicago, IL
- From $17.05 an hour
- Part-time
- No education required
- Writing skills
- Quick service & fast food restaurant
- Paid training
- Paid time off
Quick Apply
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Airport Lounge Attendant
Hyde Park Hospitality —Chicago, IL
- $21 an hour
- Weekends as needed
- Background check
- Writing skills
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
Cupcake Server at Molly's Cupcakes - RiverEast
Molly's Cupcakes RiverEast —Chicago, IL
- $16 - $20 an hour + tips
- Part-time
- Serving
- Bakery
- Communication skills
- Paid time off
- Employee discount
Quick Apply
Front of House Team Member
Chick-fil-A —Chicago, IL
- $16.50 - $18.50 an hour
- Part-time
- Serving
- No education required
- Quick service & fast food restaurant
Quick Apply
Event Server
Tao Group Hospitality —Chicago, IL
- $30 an hour
- Part-time
- Bar
- Ability to lift 50 pounds
- Ability to stand for extended periods
Quick Apply
14d
Bagel Bouncer
Bagel Bros LLC —Chicago, IL
- $17 - $18 an hour
- Weekends as needed
- No high school diploma
- High school diploma or GED
- Cash register
Quick Apply
Team Member
Blaze Pizza —Chicago, IL
- $16.20 - $17.00 an hour
- Part-time
- Serving
- No education required
- Fast casual restaurant
- Paid training
- Employee discount
Quick Apply
Hotel Front Desk Agent
LondonHouse Chicago —Chicago, IL
- From $24.75 an hour
- Overtime
- CPR Certification
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Team Member
Pret A Manger USA Limited —Chicago, IL
- $17 an hour
- Full-time
- Quick service & fast food restaurant
- Entry level
Quick Apply
Front of House Team Member
Chick-fil-A | IL Medical District —Chicago, IL
- $16.70 - $19.00 an hour
- Part-time
- Serving
- Ability to walk for extended periods
- Basic math
- Flexible schedule
Quick Apply
Busser/Runner
Zazas Pizzeria —Chicago, IL
- From $20 an hour
- Part-time
- In-person
- Restaurant
- Entry level
- Health insurance
- 401(k)
Quick Apply
14d
Front of House Team Member (Part-Time)
Takumi Ramen —Chicago, IL
- $18 an hour
- Part-time
- In-person
- Restaurant
- Restaurant experience
- Employee discount
Quick Apply
4d
Guest Services Agent
Study Hotels —Chicago, IL
- $21.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Service Stylist / Guest Service Ambassador
The Langham Chicago —Chicago, IL
- $20.45 - $25.56 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
Quick Apply
11d
Floral Shop Manager
Ashland Addison Florist-Bunches —Chicago, IL
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- 3 years
- Mentoring
- Store discount
- Health insurance
Quick Apply
6d

I want to receive the latest job alert for front of house team member in chicago

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front of house team member jobs near chicago

Guest Service Agent

Nobu Hotel Chicago -
Chicago, IL

Quick Apply

Job Details

Full-time
$21.45 - $25.20 an hour
8 days ago

Qualifications

Computer operation
English
Technical Proficiency

Full Job Description

Job Summary

The Guest Service Agent is responsible for providing exemplary service to each guest they encounter in person or by phone. The Guest Service Agent honors sincerity in service and makes everyone feel that they’ve come home.

Essential Functions

Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards
Maintain complete knowledge at all times of: hotel features and services, room rates, special packages and promotions, daily house count, room availability, scheduled in-house group activities, locations and times, and VIP guests
Anticipate guests’ needs and respond promptly. Acknowledge all guests, however busy and whatever time of day
When requested, assist other members of the Front Office team in executing their duties
Resolve all guest complaints in a timely manner and ensure guest satisfaction
Monitor and maintain cleanliness, sanitation, organization of assigned work area(s) and ensure supplies are stocked daily
Attend pre-shift meeting and review all information pertinent to the day's business
Ensure that the standards for guest check in and check out are maintained
Ensures that all guest data is collected and correct upon arrival
Maintains detailed notes on VIPs, updates dossiers accordingly, and distributes the information to the appropriate manager(s)
Consistently provides exceptional service to VIP guests and in the absence of a Manager, will perform the VIP room orientation in accordance to hotel standards
Answer the departmental phone within 4 rings and never leave a guest on hold for more than 30 seconds without an offer of a callback
Ability to provide guests information on future rates and availability and assist in making future reservations
Greet each guest by name
Display a high sense of urgency and willingness to help
Provides a crafted stay for each guest
Ensure discretion for our guests
Remain knowledgeable about local occurrences and venues both on and off property. Proactively execute all concierge requests and log accordingly
Monitor communication logs and ensure that guests receive follow up within the appropriate time
Adhere to the hotel’s cash handling policies and procedures
Work closely with all departments to ensure all service standards are met and guest service expectations are exceeded
Maintain availability to work all shifts, including overnight
Complete assigned duties within each shift
Navigates each shift fluidly and freely performs duties outside of assigned classification
Perform additional duties as instructed by the Director of Front Office or the Front Office Manager

Other Duties

All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc
Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings
Comply with hotel grooming standards for both uniformed and non-uniformed associates
Comply with hotel attendance policy
Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.
Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.

Working Conditions & Physical Requirements

Physical Effort:

Significant portions of day require prolonged standing, moving and sedentary work. Ability to visually review documents and computer screen throughout day.

Physical Environment:

Ability to walk or stand for extended periods of time during course of shift.

Manual Skills

Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.

Work Schedule:

Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.

Safety:

Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate.

Education:

High school diploma or equivalent vocational training certificate required. Some college or college degree preferred.

Experience:

Previous customer-facing experience with a Lifestyle/Luxury brand preferred.

Computer Skill & Other Technical Skills:

Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required. Ability to learn, utilize and communicate effectively via company issued communication devices

Communication:

Ability to fluently comprehend and speak English required.

Other:

Must be customer-service centric and have excellent hospitality skills.

Quick Apply

Refine Your Search

front of house team member jobs in chicago

Guest Service Agent

Front Desk Agent

Barista

Part-time Front Desk Agent

Front of House Crew Member

Front Desk Agent - Soho House Chicago

Airport Lounge Attendant

Cupcake Server at Molly's Cupcakes - RiverEast

Front of House Team Member

Event Server

Bagel Bouncer

Team Member

Hotel Front Desk Agent

Team Member

Front of House Team Member

Busser/Runner

Front of House Team Member (Part-Time)

Guest Services Agent

Service Stylist / Guest Service Ambassador

Floral Shop Manager

I want to receive the latest job alert for front of house team member in chicago

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected