Top 33 Assistant branch manager Jobs in Chicago Il

Community Director
Associa-Chicagoland —Chicago, IL
- $100,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Public speaking
- Health insurance
- Dental insurance
Quick Apply
10d
Assistant Branch Manager
Regional Finance Company of Illinois, LLC —Tinley Park, IL
- $46,000 a year
- Overtime
- Pass drug screening
- Mid-level
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
10d
Assistant Branch Manager
Byline Bank. —Chicago, IL
- $25.00 - $37.02 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Assistant Manager - Retail Automotive
WM J CASSIDY TIRE & AUTO SUPPLY LLC —Berwyn, IL
- $20 - $22 an hour
- Full-time
- Background check
- Pass drug screening
- English
- Paid holidays
- Health insurance
Quick Apply
Bilingual Loan Officer Assistant & Loan Processor Positions Available
Fairway Independent Mortgage Corporation —Palos Heights, IL
- From $18 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
HVAC Assistant Branch Manager - Chicago Downtown
Johnstone Supply | The Huestis-Meyers Group —Chicago, IL
- $57,500 - $65,000 a year
- Microsoft Word
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
District Assistant Branch Manager
Herc Rentals —Chicago, IL
- $60,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Paid parental leave
- Health savings account
Assistant Branch Manager-South Loop
Lakeside Bank —Chicago, IL
- $26 - $41 an hour
- Ability to walk for extended periods
- Computer literacy
- Research
- AD&D insurance
- Disability insurance
Quick Apply
Assistant Branch Manager Trainee
Thillens Inc —Chicago, IL
- $22 - $26 an hour
- Full-time
- Clean driving record
- Customer service
- Office
- Health savings account
- Health insurance
Quick Apply
Assistant Branch Manager
Centier Bank —Whiting, IN
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Tuition reimbursement
- Paid time off
Quick Apply
HVAC Assistant Branch Manager - Chicago South
Johnstone Supply | The Huestis-Meyers Group —Chicago, IL
- $57,500 - $65,000 a year
- Microsoft Word
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
Assistant Branch Manager
XTRA Lease —Des Plaines, IL
- Full-time
- Inventory management
- Mid-level
- Bachelor's degree
- Paid holidays
- Relocation assistance
Brach Marketing Assistant
CrossCountry Mortgage, LLC —Chicago, IL
- Full-time
- Customer service
- Research
- Office
- Wellness program
- Disability insurance
Branch Manager
First American Bank —Chicago, IL
- $74,000 - $90,000 a year
- Full-time
- Military
- Mid-level
- Office
HVAC Assistant Branch Manager - Crestwood
Johnstone Supply | The Huestis-Meyers Group —Crestwood, IL
- $57,500 - $65,000 a year
- Microsoft Word
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
Member Services Representative
Self-Help —Chicago, IL
- $24 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
Administrative Assistant
Berkshire Hathaway HomeServices Chicago —Park Ridge, IL
- $23.07 - $24.04 an hour
- Office
- 3 years
- Administrative experience
- Health savings account
- Health insurance
8d
HVAC Assistant Branch Manager - Hammond
Johnstone Supply | The Huestis-Meyers Group —Hammond, IN
- $57,500 - $65,000 a year
- Microsoft Word
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
HVAC Assistant Branch Manager - Downers Grove
Johnstone Supply | The Huestis-Meyers Group —Downers Grove, IL
- $57,500 - $65,000 a year
- Microsoft Word
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
Lending Specialist
Valley National Bank —Chicago, IL
- $23.75 - $39.62 an hour
- Mid-level
- Office
- 3 years
Quick Apply
3d

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assistant branch manager jobs near chicago il

Community Director

Associa-Chicagoland -
Chicago, IL

Quick Apply

Job Details

Full-time
$100,000 - $125,000 a year
10 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Community relations
Customer communication
Teamwork
Customer relationship building
Collaboration with board members
Incident Escalation
Managing clients in a customer support role
Bachelor's degree
Customer relationship management
Property management company experience
CMCA
Business Administration
Business operations
Project leadership
Process management
General management
Board relations

Full Job Description

The Licensed Community Director provides strategic leadership, operational oversight, and coaching support to Community Managers, Assistant Directors, and other branch team members. This role serves as a key partner to the Vice President of Operations in driving client satisfaction, employee engagement, client retention, operational excellence, and financial performance.

The Community Director acts as a mentor, coach, and resource for management staff while helping ensure communities receive exceptional service. The position requires strong leadership abilities, financial acumen, relationship management skills, and a thorough understanding of community association management operations.

The Community Director serves as an additional layer of support for Community Managers and leadership teams by facilitating problem resolution, promoting accountability, developing talent, and strengthening client relationships.

Essential Duties and Responsibilities

Leadership & Team Development

Provide direct leadership, coaching, and mentorship to Community Managers and Assistant Directors.
Conduct regular one-on-one meetings with direct reports.
Partner with managers to establish professional development goals.
Support employee engagement and retention initiatives.
Assist with performance management conversations and employee development planning.
Provide training and onboarding support for new managers and team members.
Foster a culture of accountability, collaboration, and continuous improvement.
Identify future leaders and support succession planning efforts.

Client Relations & Retention

Build and maintain strong relationships with Board Members and key client stakeholders.
Partner with managers to improve client satisfaction and community performance.
Participate in client retention meetings and strategic client reviews.
Address high-level client concerns and escalate issues as appropriate.
Assist with resolution of complex customer service issues and board concerns.
Support managers in navigating difficult board relationships and challenging situations.
Monitor client satisfaction trends and proactively identify retention risks.

Operational Leadership

Monitor branch operations and community performance metrics.
Review community deliverables and ensure service expectations are met.
Assist with oversight of community transitions, including onboarding and offboarding of communities.
Support implementation of operational initiatives and process improvements.
Review workloads and staffing needs to ensure appropriate resource allocation.
Partner with leadership to maintain consistency across management practices.
Serve as a resource for managers on community operations, inspections, projects, and governance matters.

Financial Oversight

Review community financial statements and budgets with managers.
Partner with accounting teams to address financial escalations and concerns.
Monitor budget performance and identify areas of risk.
Assist managers and boards with budget planning and financial discussions.
Review reserve funding strategies and major project planning.
Support financial accountability and stewardship across managed communities.

Talent Acquisition & Training

Partner with Human Resources and leadership on recruitment efforts.
Participate in interviewing and candidate selection processes.
Assist with onboarding and training initiatives.
Support the development of Community Manager training programs.
Identify skill gaps and recommend development opportunities.
Encourage professional education and industry certifications.

Strategic Planning & Business Development

Participate in branch leadership meetings and planning sessions.
Support business development efforts, including client presentations and relationship-building activities.
Assist with strategic initiatives designed to improve operational efficiency, employee engagement, and client retention.
Analyze trends, performance metrics, and operational data to make informed recommendations.
Contribute to branch growth and organizational success.

Knowledge, Skills, and Abilities

Leadership

Strong leadership presence and coaching ability
Ability to motivate, develop, and hold employees accountable
Excellent interpersonal and relationship-building skills
Strong conflict resolution and problem-solving abilities

Business Acumen

Strong understanding of community association management operations
Ability to evaluate business performance and operational effectiveness
Knowledge of strategic planning and organizational development
Ability to prioritize competing responsibilities

Financial Skills

Knowledge of financial statements, budgets, and reserve planning
Understanding of financial analysis and reporting
Ability to communicate financial information to non-financial audiences

Communication Skills

Exceptional verbal and written communication abilities
Professional presentation and public speaking skills
Ability to communicate effectively with boards, homeowners, employees, vendors, and executive leadership

Technology Skills

Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, Teams, and SharePoint
Ability to utilize reporting tools and dashboards to support decision-making
Strong organizational and documentation skills

Education and Experience

Required

7+ years of community association, property management, or related operational leadership experience
3+ years of leadership, supervisory, or management experience
Experience working directly with Boards of Directors and community stakeholders
Experience managing escalations, client relationships, and operational performance
CMCA designation

Preferred

Bachelor's Degree in Business, Management, Human Resources, Finance, or related field
AMS designation
PCAM designation
Experience leading multi-community portfolios

Key Performance Indicators (KPIs)

The Community Director's success may be measured by:

Client retention rates
Employee retention and engagement
Training and development effectiveness
Performance management completion
Community deliverable compliance
Leadership development of managers
Client satisfaction scores
Escalation resolution effectiveness
Operational efficiency metrics
Branch performance goals

Ideal Community Director

The ideal Community Director is a servant leader who combines operational expertise with strong people leadership. They build trust with clients, develop high-performing teams, proactively solve problems, and create a culture of accountability and excellence. They are viewed as a trusted advisor by Boards, a coach by managers, and a strategic partner by executive leadership.

Pay: $100,000.00 - $125,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

assistant branch manager jobs in chicago il

Community Director

Assistant Branch Manager

Assistant Branch Manager

Assistant Manager - Retail Automotive

Bilingual Loan Officer Assistant & Loan Processor Positions Available

HVAC Assistant Branch Manager - Chicago Downtown

District Assistant Branch Manager

Assistant Branch Manager-South Loop

Assistant Branch Manager Trainee

Assistant Branch Manager

HVAC Assistant Branch Manager - Chicago South

Assistant Branch Manager

Brach Marketing Assistant

Branch Manager

HVAC Assistant Branch Manager - Crestwood

Member Services Representative

Administrative Assistant

HVAC Assistant Branch Manager - Hammond

HVAC Assistant Branch Manager - Downers Grove

Lending Specialist

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