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Universal Banker

First Independence Bank
Chicago, IL

Apply Now

Job Details

3 hours ago

Qualifications

Customer communication
Financial services customer support
Computer literacy
Sales needs analysis
Financial product expertise
Computer skills

Full Job Description

(IL) Universal Banker

Job Title: Universal Banker Department: Branch

Report To: Branch Manager FLSA Status: Hourly

SUMMARY

The position of Universal Banker will display effective communication skills (written and verbal) and exhibit a good knowledge of the products and services offered in order to promote them. Candidate must be dependable, have a positive attitude and enjoy working with the public. Proficient computer skills area a must.

RESPONSIBILITIES

Provides comprehensive deposit services to individuals and basic deposit services to fiduciary and businesses in a Retail Office
Opens new deposit accounts, promoting options that best meet the customer’s needs and recommending the “next most likely products” to Assist customers with account maintenance, on-line banking and other basic account issues
Maintains compliance with established internal operational standards and Federal and State regulations to protect the interests of the Bank and its Completes required compliance training in a timely manner
Assesses customer needs and makes appropriate referrals to internal and external business partners
Accepts loan applications from clients, provides basic information regarding required documentation and forwards applications to the appropriate areas
Assists Branch Manager and Customer Service teams with all aspects of operations including transactions, workflow, deadlines, audits, compliance, client inquires and team member request.
Performs a variety of operational functions as required

The position of Universal Banker is responsible for minimum supervision of employee(s).

REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

Minimum of 1 year experience in a Financial Institution
Knowledge of Bank deposit products and services
Knowledge of Bank’s standard loan products
The ability to analyze and apply the individual and small business banking needs with specific Bank services and products
Knowledge of retail office operations
A basic knowledge of alternative Bank services and products and vendor provided products
Excellent interpersonal and customer service skills
Skill in attention to detail and accuracy

May assume other responsibilities and/or requirements as business objectives impose.

First Independence Bank is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, veteran status, or other category protected by local, state, or federal law.

You can email your resume [email protected]

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