Top 37 Bilingual call center representative Jobs in Chicago Il

Customer Care Representative Bilingual Preferred
PLS —Oak Brook, IL
- $18.50 an hour
- Weekends as needed
- Spanish
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
Bi-Lingual Call Center Associate
Family Eye Physicians —Oak Lawn, IL
- Communication skills
- Entry level
Quick Apply
Customer Service Representative - Associate
UChicago Medicine —Chicago, IL
- Full-time
- Spanish
- Windows
- High school diploma or GED
7d
Call Center Representative
Nan McKay —Chicago, IL
- $17.50 an hour
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Call Center Senior Representative _ On-Site _ (bi-lingual Spanish)
NTT Ltd —Chicago, IL
- $30,990 - $52,750 a year
- Full-time
- Spanish
- English
- Research
- Health savings account
- AD&D insurance
Bi-Lingual Call Center Agent
SCR Medical Transportation LLC —Chicago, IL
- $17.00 - $18.50 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Clarendon Hills, IL
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative
Mintex Inc —Chicago, IL
- $18 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- In-person
- Paid training
- Health insurance
Quick Apply
Bilingual Call Center Rep Lead
OPUS INSPECTION TECHNOLOGIES INC —Lombard, IL
- $22 - $24 an hour
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
21h
Retirement & Wealth - Call Center Agent (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Office
- No degree
- Paid training
- Health savings account
4d
Member Services Representative II
UNITE HERE HEALTH —Oak Brook, IL
- $20.36 - $24.97 an hour
- Full-time
- Hybrid work
- Spanish
- Research
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
Overnight Call Center Customer Service Representative
Roto-Rooter Services Company —Lombard, IL
- $17 - $19 an hour
- Urgently hiring
- Bilingual
- Microsoft Word
- Residential
- Profit sharing
- Paid training
9d
2nd. Shift Bilingual Call Center Agent (English/Spanish) – Part-Time, On-Site Position
Excel Answering Service —Chicago, IL
- $17.05 an hour
- Part-time
- Spanish
- Computer literacy
- English
- On-the-job training
- Flexible schedule
Quick Apply
6d
Call Center Representative
Sybaris Pool Suites —Arlington Heights, IL
- From $18 an hour
- Full-time
- Bilingual
- Hospitality
- Sales
- Health insurance
- Dental insurance
Quick Apply
1d
Call Center Agent Bilingual
ampliFI Loyalty Solutions —Naperville, IL
- $18.50 an hour
- Monday to Friday
- Hybrid work
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Engagement Center Rep/Scheduler
Powers Health —Munster, IN
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Wellness program
- Health savings account
Customer Service Representative I, II, III - Oakbrook
Old Second National Bank —Oakbrook Terrace, IL
- $16.85 - $23.85 an hour
- Overtime
- Spanish
- English
- Office
Quick Apply
Customer Service Representative
AMMEGA —Franklin Park, IL
- Spanish
- ERP systems
- Mid-level
Quick Apply
Technical Consumer Support Specialist (Weekend Shift, Tues - Sat 8:30am - 5pm)
Keeper Security —Chicago, IL
- Hybrid work
- Spanish
- English
- Windows
- Paid jury duty
- Disability insurance
Customer Support Specialist
Mahoney Environmental Solutions, LLC —Woodridge, IL
- $20.00 - $20.50 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply

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Customer Care Representative Bilingual Preferred

PLS -
Oak Brook, IL

Quick Apply

Job Details

$18.50 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
Opportunities for advancement

Qualifications

Computer operation
Customer communication
Client inquiry handling
Employee relationship building
Windows
High school diploma or GED
Customer engagement
Productivity software
Quality data entry
Customer data entry

Full Job Description

This position is locate at 814 Commerce Dr., Oak Brook, IL 60523

PLS®: People. Location. Service

Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview:

Candidates must be able to work a 9-hour shift, with one-hour lunch break. Weekends and Holidays are required. Candidates with prior retail customer service experience are welcomed! Competitive compensation and strong internal growth opportunities are available.

The Customer Care Representative is responsible for servicing internal and external customers by providing information about financial products and services and customer concerns. The Customer Care Representative is a trusted source responsible for all customer service interactions focused on the total customer experience. The Customer Care Representative is instrumental in enhancing the customer experience by providing high-quality service at every interaction and ensuring customer concerns are being handled appropriately while working in a dynamic, fast-paced environment.

Job Responsibilities:

Address escalated customer inquiries in a timely manner.
Determine the cause of customer's concerns; explain the best solution for the customer's concern; expedite correction or adjustment and follow-up to ensure resolution.
Maintain accurate and updated records of customer interactions and transactions; record details of inquiries and actions taken.
Educate customers by answering product and service questions and suggesting information about other products and services.
Handle all interactions in accordance with PLS policies, procedures, federal guidelines and applicable laws.
Maintain a comprehensive knowledge of PLS products and services.
Maintain a polite and professional telephone manner.
Meet Quality Assurance requirements and other key performance metrics.
Other duties as assigned by management.

Job Requirements:

Previous Contact Center experience is a plus
Minimum of one or more years of customer service experience
High school diploma or equivalent
The ability to communicate clearly and effectively in Spanish is a plus
Customer service-oriented with the ability to handle difficult situations.
Excellent customer service and organizational skills
Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner
Strong skills to analyze, prioritize, and/or establish a resolution for customer inquiries
Computer literacy in Microsoft Windows operating system and Microsoft Office
Ability to work flexible hours, including evenings and holidays as required to support business initiatives
Ability to complete efficient data entry
Ability to establish and maintain effective working relationships with peers, customers, and management
Ability to readily accept and adapt to changes in work environment, priorities and regulations
Ability to work both independently and as a team member
Excellent written and oral communication skills

Physical Requirements:

Must be able to sit and/or stand for long periods of time.
Ability to lift 15 lbs.

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at [email protected] to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment.

Quick Apply

Refine Your Search

bilingual call center representative jobs in chicago il

Customer Care Representative Bilingual Preferred

Bi-Lingual Call Center Associate

Customer Service Representative - Associate

Call Center Representative

Call Center Senior Representative _ On-Site _ (bi-lingual Spanish)

Bi-Lingual Call Center Agent

Call Center Remote Customer Service Representative

Customer Service Representative

Bilingual Call Center Rep Lead

Retirement & Wealth - Call Center Agent (Remote)

Member Services Representative II

Overnight Call Center Customer Service Representative

2nd. Shift Bilingual Call Center Agent (English/Spanish) – Part-Time, On-Site Position

Call Center Representative

Call Center Agent Bilingual

Engagement Center Rep/Scheduler

Customer Service Representative I, II, III - Oakbrook

Customer Service Representative

Technical Consumer Support Specialist (Weekend Shift, Tues - Sat 8:30am - 5pm)

Customer Support Specialist

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