Majors Customer Success Manager
Harvey —Chicago, IL
- $180,000 - $210,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Senior level
- Health insurance
- Dental insurance
Customer Success Manager
Built In —Chicago, IL
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Organizational skills
- Leadership
Mid-Market Customer Success Manager (Chicago)
Harvey —Chicago, IL
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- Training & development
- Health insurance
- Dental insurance
Customer Success Manager
QAD, Inc. —Chicago, IL
- $85,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Master's degree
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager
CodeHS, Inc. —Chicago, IL
- $64,000 - $78,000 a year
- Full-time
- School experience
- Computer science
- Writing skills
Quick Apply
Senior Customer Success Account Manager
Microsoft —Chicago, IL
- $106,400 - $222,600 a year
- Full-time
- Computer science
- Azure
- Computer Science
11d
Client Success Manager (Hybrid)
Rewards Network —City of Chicago, IL
- $34.25 - $38.70 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
Customer Success Manager
PPRO —Chicago, IL
- Full-time
- Hybrid work
- Office
- SQL
- Presentation skills
- Health savings account
- Disability insurance
Customer Success Manager
Reveal —Chicago, IL
- $87,550 - $103,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Scaled Customer Success Manager, NA
Serrala —Chicago, IL
- $63,000 - $110,000 a year
- Full-time
- 5 years
- Travel
- Senior level
- Paid parental leave
- Health insurance
11d
Senior Customer Success Manager
Ripple —Chicago, IL
- $168,000 - $205,000 a year
- Full-time
- Office
- Finance
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick Apply
Customer Success Manager
Molex —Lisle, IL
- $120,000 - $150,000 a year
- 5 years
- Engineering
- Pass drug screening
- Paid parental leave
- Health savings account
9d
Customer Success Manager, Data and Research Products
Morningstar —Chicago, IL
- $70,600 - $108,250 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Paid parental leave
Client Success Manager
Trivium —Chicago, IL
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Customer Success Manager
Applied Systems, Inc. —Chicago, IL
- $65,000 - $95,000 a year
- Full-time
- Remote
- Mid-level
- Presentation skills
- Continuous improvement
- Health insurance
- Dental insurance
9d
Customer Success Manager - Chicago
Teamtailor —Chicago, IL
- Hybrid work
- Mid-level
- Human resources
- Recruiting
13d
Customer Success Manager, High Touch
Intercom —Chicago, IL
- $135,270 - $161,575 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Work from home
10d
Customer Success Manager
YCHARTS INC —Chicago, IL
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Paid parental leave
- Dental insurance
Quick Apply
Customer Success Manager
Daybreak Health —Chicago, IL
- $85,000 - $95,000 a year
- Full-time
- Remote
- School experience
- Writing skills
- Mid-level
Quick Apply
5d
Customer Success Manager – Tableau
Salesforce —Chicago, IL
- $123,100 - $202,600 a year
- Full-time
- Office
- 3 years
- Product management
- Paid parental leave
- Disability insurance

I want to receive the latest job alert for client success manager in chicago il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client success manager jobs near chicago il

Customer Success Manager jobs in Chicago, IL

Customer Success Manager jobs in Illinois

Customer Success Manager jobs in Lisle, IL

Client Success Manager jobs in City Of Chicago, IL

Practice Manager jobs in Charleston, SC

Office Manager jobs in Connecticut

Remote Clinical Care Manager jobs in California

Customer Success Manager jobs in Lakewood, CO

Customer Success Manager jobs in Tempe, AZ

Customer Success Manager jobs in Bethesda, MD

Customer Success Manager jobs in Paramus, NJ

Project Manager jobs in Madison, WI

Customer Success Manager jobs in Las Vegas, NV

Overnight Customer Service Remote jobs in Nashville, TN

Case Manager jobs in Arizona

Customer Success Manager jobs in Santa Barbara, CA

Customer Success Manager jobs in Aurora, IL

Customer Success Manager jobs in Pennsylvania

Student Success Coach jobs in Minnesota

Construction Project Manager jobs in Savannah, GA

Majors Customer Success Manager

Harvey -
Chicago, IL

Apply Now

Job Details

Full-time
$180,000 - $210,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Customer communication
Stakeholder relationship building

Full Job Description

Location

Chicago

Employment Type

Full time

Location Type

Hybrid

Department

Customer Success

Compensation

OTE 80/20 Split $180K – $210K • Offers Equity

Additionally, this role is eligible to participate in our equity plan and benefits program. Benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap.

What You'll Do

Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience.
Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions.
Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention.
Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations.
Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services.
Travel required: Up to 25% of the time

What You Have

Background in management consulting or technology advisory at a top tier management consulting firm, or strategic customer success/account management experience in an Enterprise SaaS or legal (big law or in-house or in-house) environment
History and comfort conducting change management and wide-scale adoption for large technology projects.
Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level.
Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly.
A strong commitment to be collaborative and proactive with a team-first mentality.

What We Offer

A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.

Compensation Range

$180,000-$210,000 OTE with an 80/20 split

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].

#LI-GK1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

Apply Now

Refine Your Search

client success manager jobs in chicago il