Top 2171 Customer experience agent Jobs in Chicago Il

3PL Customer Account Manager
TRIFECTA TRANSPORT —Lombard, IL
- From $55,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d
Retail Display Installer - Technology
2020 Companies, Inc. —Chicago, IL
- $17.50 an hour
- Part-time
- Background check
- 18 years or older
- Up to 50% travel
- Paid training
- Mileage reimbursement
Quick Apply
8d
Reservation Agent
Limousine & Party Bus Company - Elk Grove Village, IL —Elk Grove Village, IL
- $18 - $22 an hour
- Full-time
- Bilingual
- Microsoft Word
- Customer service
- Employee discount
Quick Apply
Regional Support Specialist - Oak Lawn, IL
Anywhere Real Estate —Oak Lawn, IL
- Computer literacy
- Mid-level
- Office
- Wellness program
- Paid parental leave
Account Representative - State Farm Agent Team Member
Jim Tom - State Farm Agent —Chicago, IL
- $40,000 - $60,000 a year
- Full-time
- Office
- Computer skills
- Communication skills
- Profit sharing
- Paid training
Quick Apply
10d
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
12d
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
13d
Hotel Front Desk Agent
Hyatt House —Chicago, IL
- From $23.75 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
16h
Front Desk Agent
Pyramid Global Hospitality —Chicago, IL
- $26.93 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
8d
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
Temp Services Care Agent
Lakeshore Recycling Systems LLC —Rosemont, IL
- $25.00 - $31.25 an hour
- Temporary
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
3d
Customs Brokerage Specialist
FedEx Logistics —Elk Grove Village, IL
- $25.37 - $35.51 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Health insurance
13d
Insurance Agent - Full Training Provided!
Aflac —Orland Park, IL
- Full-time
- Leadership
- Entry level
- Under 1 year
- On-the-job training
- Life insurance
Quick Apply
Customer Retention Specialist - State Farm Agent Team Member
Latorya Street - State Farm Agent —Oak Park, IL
- Full-time
- Office
- Communication skills
- Entry level
- 401(k) matching
- Opportunities for advancement
Quick Apply
6d
Leasing Agent- Scattered Portfolio
CYM Living LLC —Chicago, IL
- From $18 an hour
- Weekends as needed
- Organizational skills
- Reliable transportation
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Assistant Store Leader
Mariano's —Chicago, IL
- $60,900 - $72,500 a year
- Full-time
- Merchandising
- Sanitation
- Maintenance
Contact Center Agent
Chicago Lighthouse for People Who Are Blind or Visually Impaired —Chicago, IL
- $18.50 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Paid holidays
- 401(k) matching
Quick Apply
2d
Guest Service Agent
Nobu Hotel Chicago —Chicago, IL
- $21.45 - $25.20 an hour
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Sanitation
Quick Apply
Full-Time ORD Customer Service Airport Agent
Envoy Air Inc. —Chicago, IL
- Weekends as needed
- 18 years or older
- Computer literacy
- English
Front Desk Agent
White Lodging Services Corporation —Chicago, IL
- $27.00 - $27.25 an hour
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
9d

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customer experience agent jobs near chicago il

3PL Customer Account Manager

TRIFECTA TRANSPORT
Lombard, IL

Quick Apply

Job Details

Full-time
From $55,000 a year
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
3PL
Managing clients in a customer support role
Transportation management
Attention to detail
Account management
Time management

Full Job Description

Position Overview

We are seeking a proactive and detail-oriented Customer Account Manager to join our Operations Team. This role serves as the primary point of contact for our customers, ensuring that every shipment is handled with precision, clear communication, and exceptional service. The ideal candidate will have prior experience in 3PL operations and proven experience in customer service.

Key Responsibilities

Act as the main point of contact for assigned customers, providing consistent communication and outstanding customer service.
Receive and process information from customers about their shipping needs.
Provide accurate quotes for shipments based on customer requirements.
Book shipments and ensure all necessary documentation is completed accurately and timely
Collaborate with Carrier Sales Representatives and Account Executives to ensure seamless service delivery and address any operational issues impacting clients.
Monitor shipment progress and proactively address any issues that arise.
Maintain detailed records of customer interactions and shipment details.
Build and maintain strong, long-term customer relationships that promote trust, retention, and repeat business.

Qualifications

Previous operations experience at a 3PL (third-party logistics provider) is required.
Strong customer service, interpersonal, and communication skills (verbal and written).
Excellent organizational, time management, and multitasking abilities.
High attention to detail with a commitment to accuracy and quality.
Proficiency in relevant software applications, including TMS systems and Microsoft
Office Suite.
Ability to work independently and as part of a team.

Trifecta Transport is a comprehensive logistics partner for businesses, offering a full range of third-party logistics (3PL) services. With a strong track record in the industry, we are committed to delivering exceptional service and innovative solutions tailored to our clients' needs. Our focus on customer satisfaction and adaptability enables us to navigate the evolving logistics landscape. As a leading agent of GlobalTranz Enterprises, we leverage an extensive carrier network and cutting-edge technology to drive efficiency and excellence in every shipment.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

3PL: 2 years (Required)

Ability to Commute:

Lombard, IL 60148 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience agent jobs in chicago il

3PL Customer Account Manager

Retail Display Installer - Technology

Reservation Agent

Regional Support Specialist - Oak Lawn, IL

Account Representative - State Farm Agent Team Member

Guest Relations Agent - The Ritz-Carlton

Part-time Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

Front Office Agent

Temp Services Care Agent

Customs Brokerage Specialist

Insurance Agent - Full Training Provided!

Customer Retention Specialist - State Farm Agent Team Member

Leasing Agent- Scattered Portfolio

Assistant Store Leader

Contact Center Agent

Guest Service Agent

Full-Time ORD Customer Service Airport Agent

Front Desk Agent

I want to receive the latest job alert for customer experience agent in chicago il

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