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Quick Apply
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Director of Case Management

Humboldt Park Health -
Chicago, IL

Quick Apply

Job Details

Part-time | Full-time

Benefits

403(b) matching
AD&D insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
403(b)

Qualifications

Bachelor's degree
Cross-functional communication

Full Job Description

About Humboldt Park Health

As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly. And we work hard every day to be a place of healing, caring and connection for patients and families in the community we call home.

From its start in 1894, Humboldt Park Health has been deeply committed to serving the Humboldt Park community. Humboldt Park Health is a 200-bed, acute care facility. We provide healthcare treatment that’s patient-centered and focused on quality of care, ranging from everyday care to treatment for your most critical needs.

Schedule: This position follows a full time schedule with hours varying. Flexibility may be required based on patient and operational needs.

Join a Team That Cares for You, Too

Caring for others starts with supporting the people who make it possible. We are committed to supporting our employees with meaningful benefits, retirement planning support, and opportunities for continued growth and development. Whether you are seeking a full-time, part-time, or PRN role, you’ll be part of a compassionate, team-oriented environment dedicated to caring for both our patients and our staff.

Full-Time Employees

Benefits may include:

Comprehensive health coverage including medical, dental, and vision
Employer-paid Life and AD&D Insurance
Flexible Spending Account (FSA) options
403(b) retirement plan with employer match
Paid Time Off (PTO) that increases with years of service
Education reimbursement, subject to eligibility
Employee wellness programs
Additional voluntary benefits

Position Summary

Humboldt Park Health is seeking a compassionate & strategic Director of Case Management to lead organizational planning, patient flow, care transitions, service integration, and systemwide coordination. This leader will oversee end-to-end care delivery processes, support program development, ensure regulatory compliance, strengthen interdepartmental collaboration, and drive performance across the full continuum of care.

This role is ideal for a seasoned clinical or operational leader who excels at aligning teams, improving patient experience, and building care models that are efficient, responsive, and patient centered.

Key Responsibilities

Operational Leadership

Oversee efficient, effective day-to-day operations across the full continuum of care services.
Ensure departments and units have the staffing, resources, and support needed for high-quality service delivery.
Lead operational planning, workflow optimization, and performance oversight.

Care Coordination & System Integration

Maintain clear communication with internal teams and external partners to promote seamless care transitions.
Strengthen collaborative relationships across clinical departments, administrative teams, and community partners.
Enhance coordination of patient care through improved processes, standards, and shared accountability.

Regulatory, Quality, and Compliance

Establish, update, and oversee administrative policies, procedures, and regulatory activities.
Ensure compliance with all applicable healthcare standards.
Champion quality improvement and service excellence across all program areas.

Strategic and Fiscal Management

Develop and manage the annual departmental budget and ensure responsible resource allocation.
Lead service line planning, long-range strategy, and organizational positioning efforts.
Design and implement business initiatives, cost-containment measures, and performance improvement strategies that support long-term sustainability.

Leadership, Development, and Culture

Recruit, develop, and retain high-performing staff to support all continuum-of-care functions.
Promote a culture of trust, collaboration, accountability, and operational ethics.
Improve patient and client satisfaction through consistent service excellence and team engagement.

Qualifications

3 to 5 years of progressive leadership experience in a healthcare setting
Strong background in care coordination, patient flow, clinical operations, or related service lines
Bachelor’s degree in Nursing or Social Work required; Master’s degree strongly preferred
Proven ability to lead cross-functional teams, manage complex programs, and drive operational performance

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

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About Humboldt Park Health

Join a Team That Cares for You, Too

Position Summary

Key Responsibilities

Operational Leadership

Care Coordination & System Integration

Regulatory, Quality, and Compliance

Strategic and Fiscal Management

Leadership, Development, and Culture

Qualifications

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