Top 452 Front desk agent Jobs in Chicago Il

Guest Service Representative
Hiltons at McCormick Place —Chicago, IL
- $26.50 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
11d
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Front Office Agent (Full Time)
Hyatt Regency McCormick Place —Chicago, IL
- $26.75 an hour
- Full-time
- Hotel
- Front desk
- Ability to stand for extended periods
- Free parking
- Tuition reimbursement
6d
Guest Service Representative
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- From $29 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
12d
Guest Service Representative (Overnight)
Marriott International, Inc —Chicago, IL
- $26.19 - $26.94 an hour
- Overnight shift
- Hotel
- Entry level
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Pyramid Global Hospitality —Chicago, IL
- $26.93 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hyatt Centric Chicago Magnificent Mile —Chicago, IL
- $24.00 - $24.50 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
3d
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Guest Service Representative
Marriott International, Inc —Chicago, IL
- $25.49 an hour
- Full-time
- Residential
- Hotel
- Entry level
Guest Services Agent
Study Hotels —Chicago, IL
- $21.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Front Desk Staff _SOUTH LOOP
LA Fitness —Chicago, IL
- $17.05 an hour
- Part-time
- US work authorization
- In-person
- Entry level
- Employee discount
Quick Apply
Bell Attendant/Front Desk Agent
Arlo Chicago —Chicago, IL
- $17.05 - $23.00 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Employee discount
Quick Apply
Front Office Agent - Overnight (Part Time)
Hyatt Regency McCormick Place —Chicago, IL
- $27.25 an hour
- Part-time
- Mid-level
- Hotel
- Front desk
- Free parking
- Tuition reimbursement
6d
Door Staff / Front Desk
PARKPLUS LLC —Chicago, IL
- $19 - $20 an hour
- Reliable transportation
- Entry level
Quick Apply
Guest Service Agent
Home2 Suites Chicago River North —Chicago, IL
- $19 - $21 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Staff_CHICAGO - W. PERSHING
LA Fitness —Chicago, IL
- From $17.05 an hour
- Part-time
- US work authorization
- In-person
- Entry level
- Employee discount
Quick Apply
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
Front Desk Agent
Topography Hospitality, LLC —Chicago, IL
- $26 - $27 an hour
- Weekends as needed
- Sales
- Continuous improvement
- POS
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Administrator
Striden —Chicago, IL
- $26 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply

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front desk agent jobs near chicago il

Guest Service Representative

Hiltons at McCormick Place -
Chicago, IL

Quick Apply

Job Details

Part-time
$26.50 an hour
11 days ago

Benefits

Employee discount

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

What's in it for you…

Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Quick Apply

Refine Your Search

front desk agent jobs in chicago il

Guest Service Representative

Part-time Front Desk Agent

Front Office Agent (Full Time)

Guest Service Representative

Guest Service Representative (Overnight)

Front Desk Agent - Soho House Chicago

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Representative

Guest Services Agent

Front Desk Staff _SOUTH LOOP

Bell Attendant/Front Desk Agent

Front Office Agent - Overnight (Part Time)

Door Staff / Front Desk

Guest Service Agent

Front Desk Staff_CHICAGO - W. PERSHING

Front Office Agent

Front Desk Agent

Front Desk Administrator

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the smiling face of hospitality...front and center

What's in it for you…

About this job...

What you'll be doing...

Requirements...

Experience & Education:

Communication:

Physical:

About First Hospitality…

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