Top 4581 Guest experience manager Jobs in Chicago Il

Account Manager - Guest Experience Events
BEST Crowd Management —Evanston, IL
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
6d
Events Manager
Marriott International, Inc —Chicago, IL
- $71,000 - $91,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
3d
Events Manager
The University of Chicago —Chicago, IL
- $66,000 - $76,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Research
- Health insurance
- Paid time off
8d
Senior Events Manager - Palmer House a Hilton Hotel
Hilton —Chicago, IL
- From $75,000 a year
- Full-time
- Hotel
- Guest services
- Senior level
- Paid parental leave
- Employee stock purchase plan
Assistant Manager, Guest Experience | Oakbrook
Lululemon —Oak Brook, IL
- $25.03 - $42.34 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Maple Hospitality Group - People & Culture Manager
MAPLE HOSPITALITY GROUP —Chicago, IL
- $100,000 - $120,000 a year
- Google Workspace
- Restaurant management
- Office
Quick Apply
5d
Executive Effectiveness Manager
Mars —Chicago, IL
- $108,160 - $148,720 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Office
- Health insurance
- Dental insurance
5d
Conference Services Manager
United Service Company —Chicago, IL
- $67,000 - $72,000 a year
- Weekends as needed
- Writing skills
- English
- Mid-level
11d
Guest Services Team Lead
The University of Chicago —Chicago, IL
- $22 - $24 an hour
- Weekends as needed
- Background check
- Sales
- Pass drug screening
- Health insurance
- Paid time off
13d
Front Desk Manager- Sports Illustrated Chicago
Sports Illustrated —Chicago, IL
- $90 - $91 an hour
- Email
- Inventory management
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Sr. Manager – F&B Standards & Guest Experience Strategy – Classics
Hyatt Corporate Office —Chicago, IL
- $120,000 - $160,000 a year
- Full-time
- Management
- Marketing
- 5 years
- Health insurance
- Dental insurance
12d
Manager Station Operations
Alaska Airlines —Chicago, IL
- $86,750 - $130,150 a year
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
8d
Executive Sous Chef
Beatrix Market —Chicago, IL
- $65,000 - $90,000 a year
- Weekends as needed
- Cooking
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Clean Market | REGISTERED NURSE
Clean Market —Chicago, IL
- $25 - $60 an hour
- Full-time
- Nursing
- RN License
- Sales
- Health insurance
- Paid time off
Quick Apply
Kennel Manager
The Gold Leash —Carol Stream, IL
- $17 - $20 an hour
- Full-time
- Mid-level
- Supervising experience
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
Sous Chef
L. Woods Tap & Pine Lodge —Lincolnwood, IL
- $55,000 - $75,000 a year
- Weekends as needed
- Cooking
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Restaurant Manager
Pizzeria Gabbo —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Bar
- Sales
- Mid-level
- Paid holidays
- Health insurance
9d
Lead Massage Therapist
Clean Market —Chicago, IL
- $55 - $70 an hour
- Full-time
- Hospitality
- Mentoring
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
Assistant General Manager
Pizzeria Gabbo —Chicago, IL
- $70,000 - $90,000 a year
- Weekends as needed
- Bar
- Sales
- Mid-level
- Paid holidays
- Health insurance
9d
Assistant General Manager
Aba —Chicago, IL
- $70,000 - $90,000 a year
- Weekends as needed
- Sales
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance

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guest experience manager jobs near chicago il

Account Manager - Guest Experience Events

BEST Crowd Management -
Evanston, IL

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication

Full Job Description

Now Hiring: Account Manager – Lead the Action Behind the Scenes!

Are you ready to take charge of high-energy operations and help bring major events to life? Join us as an Account Manager, where you’ll be the driving force behind smooth day-to-day operations, exceptional customer experiences, and a standout event workforce. If you thrive in a fast-paced environment and love developing teams, this is your moment!

Compensation: $80,000 - $85,000 / year
Work Location: Evanston, IL
Benefits: Medical, Dental, Vision, 401(k), Employee Assistance Program, Paid Time Off

What You’ll Do

As an Account Manager, you’ll be the operational expert, working closely with our Area Manager/Regional Director to ensure everything runs like a well-oiled machine. In this role, you will:

Oversee daily operations including recruiting, hiring, licensing, training, scheduling, and event-day execution
Build and manage staffing plans, track budgets, and ensure payroll and invoicing accuracy
Coach, mentor, and develop an operations team that’s motivated, skilled, and ready for game day
Elevate the customer experience through proactive communication, regular check-ins, and service improvements
Partner with leadership to create smarter, more efficient operating strategies
Ensure staffing needs are met on time and within budget
Maintain accurate records and reports for internal and external use
Be ready for weekend/evening on-call needs and travel up to 25%
Jump in on additional duties as needed—every day is different!

What You Bring

We’re looking for a leader who’s organized, adaptable, and passionate about delivering results. You should have:

Valid Driver's license
Strong Guest Experience
Strong leadership and people-management skills
Excellent communication skills (written and verbal)
A customer-focused mindset and a drive to exceed expectations
Experience mentoring, coaching, and developing teams
Initiative and the ability to thrive in changing environments
A bachelor’s degree or equivalent work experience
At least 3 years in operations, service, field, or project management, or guest services
Experience in event staffing, security, sports management, or athletics (preferred)

Physical & Work Environment

This role keeps you on the move! While primarily office-based, you’ll frequently be out at events—indoors, outdoors, and everywhere in between. Expect occasional lifting (up to 25 lbs), walking, standing, climbing, and working in various weather conditions. Reasonable accommodations are available.

Why You’ll Love It

You won’t just manage operations—you’ll shape experiences, build teams, and help deliver unforgettable events. If you’re a leader with energy, drive, and a passion for making things happen, we want you on our team.

Apply today and step into a role where every day is exciting, impactful, and full of possibility!

It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

#BEST

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Refine Your Search

guest experience manager jobs in chicago il

Account Manager - Guest Experience Events

Events Manager

Events Manager

Senior Events Manager - Palmer House a Hilton Hotel

Assistant Manager, Guest Experience | Oakbrook

Maple Hospitality Group - People & Culture Manager

Executive Effectiveness Manager

Conference Services Manager

Guest Services Team Lead

Front Desk Manager- Sports Illustrated Chicago

Sr. Manager – F&B Standards & Guest Experience Strategy – Classics

Manager Station Operations

Executive Sous Chef

Clean Market | REGISTERED NURSE

Kennel Manager

Sous Chef

Restaurant Manager

Lead Massage Therapist

Assistant General Manager

Assistant General Manager

I want to receive the latest job alert for guest experience manager in chicago il

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Now Hiring: Account Manager – Lead the Action Behind the Scenes!

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