Top 4350 Guest experience manager Jobs in Chicago Il

Catering Event Producer (Sales)
Foodstuffs Events & Catering —Evanston, IL
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Driver's License
- Mileage reimbursement
- Health savings account
Quick Apply
Banquet Operations Manager
The Dalcy —Chicago, IL
- $60,000 - $90,000 a year
- Weekends as needed
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Restaurant Manager
Ema —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
14d
Catering Sales Manager
RPM Italian —Chicago, IL
- $55,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Contracts
- Paid holidays
- Health insurance
8d
Divisional Training Manager
Aba —Chicago, IL
- $60,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Leadership
- Paid holidays
- Health insurance
Human Resources Generalist
Wag Hotels —Schiller Park, IL
- $70,304 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Clerk - Part time
Marriott International, Inc —Chicago, IL
- $26.69 - $27.44 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
5d
(PT) Agent Front Desk
InterContinental —Chicago, IL
- $26.24 - $28.42 an hour
- Part-time
- Sales
- Writing skills
- Basic math
14d
Spa Receptionist (Part-Time) - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Health insurance
- Dental insurance
Quick Apply
12d
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
Assistant Manager – Front Office
Marriott International, Inc —Chicago, IL
- $75,000 - $99,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Hotel Assistant General Manager
Hotel Felix —Chicago, IL
- $85,000 - $95,000 a year
- Mid-level
- 3 years
- Hotel
- Commuter assistance
- Health savings account
Quick Apply
Reservations Agent
Warwick Allerton Chicago —Chicago, IL
- $23 - $24 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
Quick Apply
Front Desk Agent
Warwick Allerton Chicago —Chicago, IL
- $21 - $23 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
Quick Apply
Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Weekends as needed
- Writing skills
- Hotel
- Leadership
Quick Apply
Guest Service Representative
Marriott International, Inc —Chicago, IL
- $26.19 - $26.94 an hour
- Overnight shift
- Hotel
- Entry level
Assistant Manager, Operations | Chicago
Lululemon —Chicago, IL
- $27.31 - $46.19 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Director of Front Office
Sonesta —Chicago, IL
- $80,000 - $95,000 a year
- Full-time
- Hotel
- Team management
- Recruiting
- Paid parental leave
- Health savings account
Concierge (2nd Shift) - Luxury Residential
Related —Chicago, IL
- $22.35 an hour
- Full-time
- Residential
- High school diploma or GED
- Ability to lift 50 pounds
Office Manager and Program Assistant
The University of Chicago —Chicago, IL
- $61,000 - $77,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Writing skills
- Health insurance
- Paid time off
12d

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guest experience manager jobs near chicago il

Catering Event Producer (Sales)

Foodstuffs Events & Catering -
Evanston, IL

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Mileage reimbursement
Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance
Food provided

Qualifications

Deal closing
Inbound selling
Sales proposal development
Customer relationship building
Client relationship development
Managing catering events
Driver's License
Proposal writing
Prospecting
Contracts
Sales pipeline management
Corporate sales environment
Corporate event planning
Conducting sales calls
Event sales

Full Job Description

Pay: $70K base + 4% commission (on food, beverage, and equipment; excludes labor, gratuity, and tax)

Who We Are

Foodstuffs Events & Catering has served Chicago and the North Shore since 1979, producing hospitality-forward events with speed, culinary quality, and design-driven presentation. We serve 90,000+ guests annually.

The Role

This is a full-cycle Catering Sales Manager role covering the full spectrum of our business—corporate and social. Corporate work spans drop-offs, executive lunches, board meetings, conferences, holiday parties, and company milestones. Social work spans weddings, mitzvahs, baby and bridal showers, funerals and shivas, graduations, milestone birthdays, anniversaries, and other family-and-friends gatherings. When a lead comes in—or when you generate one—you own it end-to-end:

Sell → design the event → build the custom proposal → revise → contract → payment → production paperwork → venue coordination → execution handoff → repeat business and referrals.

This role requires versatility across a wide range of client types and event formats. In a given week, you may be scoping a large corporate offsite, guiding a host through the details of a plated wedding dinner, and coordinating a time-sensitive funeral or shiva order. Success in this seat depends on reading each client accurately, adapting your approach accordingly, and converting every event into a lasting client relationship. This is not a role for someone seeking a close-and-handoff sales model—our producers own the full lifecycle of every event.

What You'll Do

Handle inbound inquiries (phone, web, marketing, past clients, referrals) and convert them into booked events across both corporate and social calendars.
Drive outbound outreach and build a self-sourced pipeline through corporate accounts, venue partners, planners, religious institutions, and past-client networks.
Create custom proposals with real BOH logic: menu design (including allergen-aware, and dietary-restricted builds), portions, service style (drop-off, plated, family-style, stations, passed), rentals/equipment, and staffing considerations.
Manage venue relationships and venue-specific touches: site walks, kitchen assessments, load-in logistics, linen and rental coordination, ceremony-to-reception transitions, and on-site styling details.
Produce accurate event documentation in Caterease (BEOs, kitchen orders, pull lists/rentals, timelines) and manage contract signing and payments.
Guide clients through every kind of moment—from high-stakes corporate visibility to emotionally significant family milestones, including same-week funeral and shiva orders—with professionalism, warmth, speed, and discretion.
Own client relationships long-term: corporate accounts re-order through the year, and families return for the next shower, mitzvah, graduation, and wedding. Build that book.
Build venue and referral relationships across the North Shore and Chicagoland to keep the pipeline full when any one segment is slower.
Follow SOPs on lead times, minimums, delivery windows, staffing protocols, rentals, and last-minute changes.

What Success Looks Like

You build a consistent self-sourced pipeline across corporate and social clients, plus venue/planner referrals (not dependent on marketing).
You drive $600,000+ in year-one revenue through consistent activity and execution.
Your events run clean: accurate paperwork, realistic promises, strong reviews, glowing thank-you notes, repeat corporate orders, and the next family event already on the calendar.

What You Bring

Prior experience producing catering events while selling (proposal-building and BOH literacy required).
Range across both corporate and social work—or a strong track record in one with clear ability to learn the other.
Comfort with the emotional range of social work—celebratory, sentimental, and sometimes grieving—paired with the polish and responsiveness corporate buyers expect.
Familiarity with the cadence and customs of weddings, mitzvahs, showers, funerals/shivas, and milestone celebrations is a strong plus.
Strong outbound discipline and follow-through (low activity and sloppy follow-up won't work here).
Comfort owning details: revisions, accuracy, timelines, and client expectations.
Ability to drive locally for client visits, venue site walks, and tastings as needed.

Why Foodstuffs

Established brand and credibility (since 1979; 90,000+ guests/year).
You own accounts long-term—what you build becomes your book. Corporate clients re-order; social clients refer for generations.
Uncapped commission with clear line-of-sight from activity → bookings → earnings.
Full benefits package (see below), plus free lunch daily in Evanston.

Benefits

Health, dental, and vision insurance
Life insurance
Health savings account
401(k)
Paid time off
Employee discount
Mileage reimbursement

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

This role is in-office 5 days/week in Evanston, IL (with local field visits). Can you meet this requirement?
Do you have a valid driver’s license and reliable transportation for local client/venue visits?
This is a full-cycle producer role: you sell, build custom proposals (menu + portions + rentals/equipment), create BEOs, manage contracts/payments, and own the account long-term. Have you done this in catering/events?
Have you used Catering CRM/BEO software such as Tripleseat or Caterease?

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in chicago il

Catering Event Producer (Sales)

Banquet Operations Manager

Restaurant Manager

Catering Sales Manager

Divisional Training Manager

Human Resources Generalist

Front Desk Clerk - Part time

(PT) Agent Front Desk

Spa Receptionist (Part-Time) - Soho House Chicago

Front Office Agent

Assistant Manager – Front Office

Hotel Assistant General Manager

Reservations Agent

Front Desk Agent

Front Desk Agent

Guest Service Representative

Assistant Manager, Operations | Chicago

Director of Front Office

Concierge (2nd Shift) - Luxury Residential

Office Manager and Program Assistant

I want to receive the latest job alert for guest experience manager in chicago il

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