Top 1 Help desk intern Jobs in Chicago Il

IT Intern
Warehouse Direct Inc —Des Plaines, IL
- $17 - $18 an hour
- Full-time
- Computer science
- Computer Science
- Windows
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12d

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IT Intern

Warehouse Direct Inc -
Des Plaines, IL

Quick Apply

Job Details

Full-time
$17 - $18 an hour
12 days ago

Qualifications

Computer operation
Moving
Windows
Computer hardware
Peripheral hardware support

Full Job Description

Position Summary

Warehouse Direct is seeking a motivated and dependable IT Intern to join our Information Technology team. This internship provides hands-on experience supporting a corporate IT environment while developing valuable technical and professional skills. The ideal candidate is eager to learn, enjoys solving problems, and has an interest in pursuing a career in Information Technology.

This position offers the opportunity to transition into a full-time Help Desk Technician role based on performance, business needs, and successful completion of the internship.

Responsibilities

Test and verify new and existing computer hardware prior to deployment.
Organize, inventory, and maintain IT equipment and supplies.
Prepare computers, laptops, and peripherals for employee deployment.
Perform secure destruction and disposal of hard drives and other storage devices following company procedures.
Assist with computer imaging, software installation, and system updates.
Provide basic troubleshooting for desktop computers, printers, monitors, and peripherals.
Replace or install basic hardware components such as RAM, hard drives, keyboards, mice, and monitors.
Assist with workstation setup and relocation.
Help maintain accurate inventory and asset tracking records.
Perform cable management and workspace organization.
Keep the IT workspace, storage areas, and equipment clean and organized.
Assist with miscellaneous IT projects as assigned.
Provide excellent customer service while supporting employees throughout the organization.

Qualifications

Required

Currently pursuing or recently completed a degree or certification in Information Technology, Computer Science, or a related field, or equivalent technical experience.
Basic understanding of Windows operating systems.
Familiarity with common computer hardware and peripherals.
Strong organizational skills and attention to detail.
Ability to lift and move computer equipment (up to approximately 50 pounds).
Strong communication and interpersonal skills.
Positive attitude and willingness to learn.

Preferred

Experience building or repairing computers.
Familiarity with Microsoft 365.
Basic networking knowledge.
Experience with Active Directory or Windows domain environments.
Knowledge of computer imaging or deployment processes.

Desired Skills

Strong problem-solving ability.
Self-motivated with a willingness to take initiative.
Ability to work independently and as part of a team.
Reliable, punctual, and professional.
Ability to prioritize multiple tasks in a fast-paced environment.

What You'll Gain

Hands-on experience supporting an enterprise IT environment.
Exposure to Microsoft 365, Windows administration, networking, and endpoint management.
Experience working with enterprise hardware and IT asset management.
Mentorship from experienced IT professionals.
Opportunity to participate in real-world IT projects.
Potential opportunity for full-time employment based on performance.

Quick Apply

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