Top 31 helpdesk manager Jobs in chicago il

IT Manager (On-Site)
Handi-foil Corp —Wheeling, IL
- From $130,000 a year
- Urgently hiring
- Background check
- Microsoft Excel
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Endpoint Administrator
Benesch Law —Chicago, IL
- $74,000 - $94,000 a year
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Office
- Work from home
Quick Apply
5d
Support Supervisor, IT
Houlihan Lokey —Chicago, IL
- $110,000 - $150,000 a year
- Full-time
- Computer Science
- 5 years
- Office
IT Service Desk Manager
GCM Grosvenor —Chicago, IL
- $135,000 - $165,000 a year
- Hybrid work
- Computer Science
- Bachelor of Science
- Office
- Disability insurance
- Health insurance
4d
Technical Support Agent
PAR —Markham, IL
- $19 - $22 an hour
- Overtime
- Remote
- Computer science
- Windows
- Computer networking
Manager IT and Corporate Security
Olivine, Inc. —Chicago, IL
- $125,000 - $150,000 a year
- Full-time
- Google Workspace
- 7 years
- Office
Service Desk Process Lead
RL Canning —Chicago, IL
- $85,000 - $95,000 a year
- Full-time
- Computer Science
- 5 years
- Mid-level
- AD&D insurance
- Paid holidays
IT Help Desk Tier 1 - Bilingual
DEX Imaging —Chicago, IL
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Service Desk Manager
Tempus —Chicago, IL
- $120,000 - $145,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
3d
Senior Manager User Support Services, Des Plaines and Help Desk
Oakton Community College —Des Plaines, IL
- $90,952 a year
- Part-time
- Computer science
- Computer Science
- Office
10d
Information Technology Lead
Noble Schools —Chicago, IL
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Windows
- Experience equivalent to degree accepted
Quick Apply
Training Coordinator, HMIS
All Chicago Making Homelessness History —Chicago, IL
- $47,009 - $62,370 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Manager, Store Technology
AKIRA —Chicago, IL
- $110,000 - $140,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Health savings account
- Disability insurance
Quick Apply
Senior Trading Support Analyst - VN2612
Marex —Chicago, IL
- $70,000 - $125,000 a year
- Weekends as needed
- Office
- APIs
- Senior level
Quick Apply
Information Technology Technician
Flex-N-Gate —Chicago, IL
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
IT Support Engineer
Toyota Material Handling U.S.A. —East Chicago, IN
- $65,400 - $94,670 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
IT Manager
GC America Inc —Alsip, IL
- $100,000 - $150,000 a year
- Hybrid work
- Computer science
- Computer Science
- OSHA
- Health savings account
- Paid holidays
IT Infrastructure Manager - Villa Park, IL
Rose Paving —Villa Park, IL
- Full-time
- 7 years
- Computer Science
- Windows
Quick Apply
11d
VIP Technical Support Specialist – Hospitality Industry (Chicago Metro Area)
Nexplay Consulting Inc. —Chicago, IL
- $25 - $30 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Hotel
- Travel reimbursement
Quick Apply

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IT Manager (On-Site)

Handi-foil Corp -
Wheeling, IL

Quick Apply

Job Details

Full-time
From $130,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Accounts receivable
Microsoft Excel
Tooling
Infrastructure as Code (IaC)
Enterprise software
System performance optimization
Managing IT teams
High school diploma or GED
Bachelor's degree
GAAP
Continuous integration
Accounting
Leading team collaboration initiatives
DevOps automation
System tuning
Cross-functional team management
Cross-functional communication
Managing tech infrastructure teams

Full Job Description

Handi-Foil Corporation, an industry leader in the manufacture, sale, marketing, and distribution of recyclable aluminum bake ware, has an immediate opening for an IT Manager based at our facility in Wheeling, IL. We are a privately held company and have been in business for more than thirty years. We are the industry leader in the recyclable aluminum bake-ware category of general merchandise to retail grocery, big box, club, mass, etc.

About the Role

We are seeking a strategic and hands-on IT Infrastructure Operations Manager to lead our infrastructure team. This role is responsible for overseeing the design, implementation, and maintenance of our IT infrastructure, ensuring high availability, scalability, and security across all systems.

Key Responsibilities

Design and implement robust infrastructure solutions (on-premises, hybrid servers) to support business operations.
Administer network architecture, server infrastructure (Windows and Linux), storage systems, and disaster recovery planning.
Implement and manage virtualization platforms (vSphere and vCenter)
Manage Active Directory, DNS, DHCP, and Group Policies
Ensure compliance with security policies, data protection regulations, and industry best practices.
Monitor system performance and proactively address issues to minimize downtime.
Collaborate with other IT and business leaders to align infrastructure strategy with organizational goals.
Maintain documentation for system configurations, procedures, and troubleshooting
Provide coaching and training to the Helpdesk Team.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field.
Minimum of 5+ years of experience in IT infrastructure, including at least 2-3 years in a leadership capacity.
Strong knowledge of server administration, networking, virtualization, and cybersecurity.
Hands-on experience with enterprise systems such as Active Directory, VMware, SAN/NAS storage, and firewalls.
Strong troubleshooting and performance tuning skills
Experience with infrastructure-as-code and automation tools
Familiarity with DevOps practices and CI/CD workflows
Proven ability to lead cross-functional teams and manage complex projects.
Strong communication, analytical, and decision-making skills.
Industry certifications (e.g., Cisco, Microsoft, AWS, ITIL) are a plus.

Why Join Us?
This role offers a unique opportunity to make a meaningful impact while advancing your career in a growing organization. We’re proud to offer a stable work environment, competitive compensation, and a comprehensive benefits package, including:

Medical, dental, and vision coverage
Flexible spending accounts (FSA)
401(k) plan with a generous company match

A reasonable estimate of the starting base salary for this role is: $130,000. Please note that actual salaries may vary based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

Job Type: Full-time

Pay: From $130,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid sick time
Paid time off
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

server admin, networking, virtualization, and cybersecurity: 5 years (Preferred)

Ability to Commute:

Wheeling, IL 60090 (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk manager jobs in chicago il

IT Manager (On-Site)

Endpoint Administrator

Support Supervisor, IT

IT Service Desk Manager

Technical Support Agent

Manager IT and Corporate Security

Service Desk Process Lead

IT Help Desk Tier 1 - Bilingual

IT Assistant / Help Desk (Entry Level)

Service Desk Manager

Senior Manager User Support Services, Des Plaines and Help Desk

Information Technology Lead

Training Coordinator, HMIS

Manager, Store Technology

Senior Trading Support Analyst - VN2612

Information Technology Technician

IT Support Engineer

IT Manager

IT Infrastructure Manager - Villa Park, IL

VIP Technical Support Specialist – Hospitality Industry (Chicago Metro Area)

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