Top 119 Helpdesk technician Jobs in Chicago Il

IT Technician
BTI Communications Group, LTD. —Downers Grove, IL
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Technician
AKA Comp Solutions —Chicago, IL
- $15 - $20 an hour
- Full-time
- English
- Databases
- Communication skills
Quick Apply
Helpdesk Support Technician
Mandarich Law Group, LLP —Chicago, IL
- Full-time
- Windows
- 1 year
- Associate's degree
- Paid parental leave
- Paid holidays
Quick Apply
Help Desk Support/Technician
Hornblower —Chicago, IL
- $55,000 a year
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
Quick Apply
9d
Help Desk Technician I
SATO America —Chicago, IL
- $50,000 - $55,000 a year
- High school diploma or GED
- Analysis skills
- Organizational skills
Quick Apply
IT Support Specialist I
North Park University —Chicago, IL
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Management
- Windows
- University
- Commuter assistance
- Disability insurance
Quick Apply
Helpdesk Technician II
Oil-Dri Corporation of America —Chicago, IL
- $24 - $32 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Desk Technician
AllSaints —Bolingbrook, IL
- $24 - $25 an hour
- Full-time
- Mid-level
- Windows
- Warehouse
- Disability insurance
- Health insurance
Quick Apply
IT Service Desk Technician
R.M. Chin & Associates —Chicago, IL
- $55,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Bachelor of Science
- Profit sharing
- Paid holidays
Quick Apply
Computer Technician
Niles Township High Schools District 219 —Skokie, IL
- Online Application
- Writing skills
- Basic math
- Research
Level 2 IT Technician
TechNoir Solutions —Chicago, IL
- $60,006.10 - $72,265.41 a year
- Email
- Mid-level
- Windows
- Driver's License
- Health insurance
- 401(k)
Quick Apply
3d
Desktop Support Technician
Ovation Workplace Services Inc —Chicago, IL
- $35,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
Help Desk Technician (Tier 1-2)
Lyra Technology Group —Lisle, IL
- $50,000 - $65,000 a year
- SharePoint
- Experience equivalent to degree accepted
- In-person
- Disability insurance
- Health insurance
Quick Apply
User & Computing Tech Support - Intermediate
UChicago Medicine —Chicago, IL
- Full-time
- System design
- Mid-level
- 3 years
14d
IT Services Help Desk Technician - Part Time
NerdsToGo of Chicago Downtown, IL —Chicago, IL
- $25 - $30 an hour
- Part-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
IT Generalist (Tier 2 Helpdesk)
Metro Infectious Disease Consultants —Burr Ridge, IL
- $68,000 - $75,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Profit sharing
- Disability insurance
Help Desk Support Technician
Old World Industries —Northbrook, IL
- $53,000 - $70,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
6d
Firmwide Service Desk Analyst II (10am-6pm CT)
Kirkland and Ellis —Chicago, IL
- $75,000 - $83,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Residential
- Health insurance
- Paid time off
IT Support Technician
Source Code LLC —Chicago, IL
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Disability insurance
- Health insurance
Quick Apply
HELP DESK TECHNICIAN - TIER I
CDS Office Technologies —Lombard, IL
- $20 - $21 an hour
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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helpdesk technician jobs near chicago il

IT Technician

BTI Communications Group, LTD. -
Downers Grove, IL

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Job Details

Full-time
$25 - $35 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Serving clients
IT user and group management
Equipment troubleshooting
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Client services
CompTIA Network+
IT support
Azure AD
Microsoft Teams
SharePoint
IP networking
Desktop administration
CompTIA A+
Help desk

Full Job Description

We are seeking an experienced and enthusiastic IT Technician to join our team at BTI Communications Group, a Managed Service Provider. In this role, you will be responsible for providing technical support to our clients, troubleshooting and resolving hardware and software issues, and maintaining our network infrastructure.

Responsibilities:

Provide technical support to clients via phone, email, or in-person.
Troubleshoot and resolve hardware and software issues on client computers
Assist in installation and configuration of client servers, workstations, and other IT equipment.
Perform routine maintenance and updates on client systems and network infrastructure.
Manage and monitor client backups and disaster recovery systems.
Participate in project planning and implementation of new client systems and technology solutions.
Document and maintain accurate records of client systems and services.
Keep up-to-date with emerging trends in IT and apply new knowledge and skills to improve client services.

Requirements:

Minimum of 2 years of helpdesk support experience
Good knowledge of Windows operating systems
Experience with M365 and Entra ID administration
Experience with AD administration
Experience with troubleshooting M365 apps: Outlook, Teams, SharePoint
Experience with supporting Apple products
Basic knowledge of networking technologies
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Relevant IT certifications (e.g. CompTIA A+, Network+) are desirable

We Offer:

401(k) with 100% employer match
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Continual training, certification, and licensing opportunities
Guaranteed 40 hours per week
Opportunities for growth

If you are a self-motivated individual with a passion for technology and providing exceptional customer service, then we want to hear from you. We offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment. Apply now and join our team of IT professionals.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

AD administration: 2 years (Required)
M365 apps: Outlook, Teams, SharePoint : 2 years (Required)
IT support: 2 years (Required)
Help desk: 2 years (Required)

License/Certification:

CompTIA Network+ (Required)

Ability to Commute:

Downers Grove, IL 60515 (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in chicago il

IT Technician

IT Helpdesk Technician

Helpdesk Support Technician

Help Desk Support/Technician

Help Desk Technician I

IT Support Specialist I

Helpdesk Technician II

IT Support Desk Technician

IT Service Desk Technician

Computer Technician

Level 2 IT Technician

Desktop Support Technician

Help Desk Technician (Tier 1-2)

User & Computing Tech Support - Intermediate

IT Services Help Desk Technician - Part Time

IT Generalist (Tier 2 Helpdesk)

Help Desk Support Technician

Firmwide Service Desk Analyst II (10am-6pm CT)

IT Support Technician

HELP DESK TECHNICIAN - TIER I

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