Top 100 Hotel front desk manager Jobs in Chicago Il

Front Desk Supervisor
Sonesta —Chicago, IL
- $28 - $29 an hour
- Full-time
- Merchandising
- Mid-level
- Hotel
- Paid parental leave
- Health savings account
5d
Assistant Front Office Manager
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- $58,000 - $60,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
9d
Front Desk Supervisor
The Westin Michigan Avenue Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Front Office Manager
La Quinta Inn & Suites by Wyndham Chicago Downtown —Chicago, IL
- $48,000 - $65,000 a year
- Mid-level
- Supervising experience
- Leadership
Quick Apply
Assistant Front Office Manager
Marriott International, Inc —Chicago, IL
- $79,000 - $96,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Front Desk Clerk
Marriott International, Inc —Chicago, IL
- $26.69 - $27.44 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
3d
Rooms Operations
The Blackstone Hotel —Chicago, IL
- $63,000 - $66,000 a year
- Day shift
- Sanitation
- English
- Research
- Paid holidays
- Disability insurance
Quick Apply
8d
Guest Services Coordinator
Marriott International, Inc —Chicago, IL
- $27.76 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Front Office Supervisor
DREAMWEAVER HOTELS INC - EMC2 —Chicago, IL
- $24 - $26 an hour
- Inventory management
- Mid-level
- Hotel
- Commuter assistance
- AD&D insurance
Quick Apply
Front Desk Supervisor
Hilton Garden Inn Chicago Downtown/Magnificent Mile —Chicago, IL
- $26 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
2d
Assistant Front Office Manager - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $63,000 - $66,000 a year
- Overnight shift
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
11d
Front Desk Supervisor
Pyramid Hotel Group —Chicago, IL
- $29.05 an hour
- Weekends as needed
- Sales
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
11d
Front Desk Agent
Sonesta —Chicago, IL
- $26 - $27 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
10d
Front Desk Agent
Embassy Suites by Hilton Chicago Downtown River North —Chicago, IL
- $24 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
12d
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
9d
Front Desk Manager
Sonesta —Chicago, IL
- $60,000 - $67,000 a year
- Full-time
- Hotel
- Ability to lift 50 pounds
- Trade school
- Paid parental leave
- Health savings account
9d
Guest Services Agent
Study Hotels —Chicago, IL
- $21.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Overnight Front Office Operations Manager - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $65,000 - $70,000 a year
- Overnight shift
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
11d
Hotel Front Desk Manager
Embassy Suites by Hilton Chicago Lombard Oak Brook —Lombard, IL
- $50,000 - $55,000 a year
- Mid-level
- Microsoft Office
- Hotel
Quick Apply
5d
Residential Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- English
- Residential
Quick Apply

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Front Desk Supervisor

Sonesta -
Chicago, IL

Apply Now

Job Details

Full-time
$28 - $29 an hour
5 days ago

Benefits

Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Operator switchboards
Hotel policy compliance
Night audit
Merchandising
Greeting customers
Filing
Answering guest questions
Mail distribution
Managing hospitality teams
Mid-level
Mail management
Hotel emergency procedures
Computer skills
Mail processing
Hotel staff training
Phone call management
Hotel daily report preparation

Full Job Description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

Job Description Summary
The Night Audit Supervisor is responsible for assisting Front Office Manager and Assistant Front Office Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Job Description

DUTIES AND RESPONSIBILITIES:

Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Monitor all VIP and special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Be aware of all rates, packages, and promotions currently underway as listed in the Red Book.
Be familiar with all in-house groups.
Beware of all closed out and restricted dates.
Follow and enforce all hotel credit policies.
Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Responsible for issued house bank.
Be able to perform all duties of Front Office Agent.
Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
Monitor key control to maintain hotel security.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting, planning and execution.
Help maintain productivity levels at or above budgeted standards.
Assist in training and cross training of new hires and current employees on

Additional Job Information/Anticipated

Pay Range

Pay range is $28.00 to $29.00.

The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance

Health Savings Account with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long-Term Disability Insurance

Various Employee Perks and Discounts

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Go Beyond @SonestaHotels

WHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Apply Now

Refine Your Search

hotel front desk manager jobs in chicago il

Front Desk Supervisor

Assistant Front Office Manager

Front Desk Supervisor

Front Office Manager

Assistant Front Office Manager

Front Desk Clerk

Rooms Operations

Guest Services Coordinator

Front Office Supervisor

Front Desk Supervisor

Assistant Front Office Manager - Waldorf Astoria Chicago

Front Desk Supervisor

Front Desk Agent

Front Desk Agent

Reservations Agent

Front Desk Manager

Guest Services Agent

Overnight Front Office Operations Manager - Waldorf Astoria Chicago

Hotel Front Desk Manager

Residential Front Office Agent

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