Top 94 Hotel guest service agent Jobs in Chicago Il

Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Hilton —Chicago, IL
- $23.50 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Hotel Front Desk Agent
LondonHouse Chicago —Chicago, IL
- From $24.75 an hour
- Overtime
- CPR Certification
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Guest Service Agent
Nobu Hotel Chicago —Chicago, IL
- $21.45 - $25.20 an hour
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Sanitation
Quick Apply
10d
Guest Service Agent - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $25 an hour
- Overnight shift
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
12h
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
7d
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
White Lodging Services Corporation —Chicago, IL
- $27.00 - $27.25 an hour
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
3d
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
13d
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Hotel Lincoln —Chicago, IL
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Overnight Front Desk Agent
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $24 - $27 an hour
- Overnight shift
- English
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Guest Service Agent
Home2 Suites Chicago River North —Chicago, IL
- $19 - $21 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Services Agent
Study Hotels —Chicago, IL
- $21.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Night Audit
Sonesta —Chicago, IL
- $27 - $28 an hour
- Weekends as needed
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
8d
Front Desk Agent
Hilton Garden Inn Chicago Downtown Riverwalk —Chicago, IL
- $20 - $22 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Basic math
Quick Apply
Night Auditor- Hotel 55 Chicago
Coury Hospitality —Chicago, IL
- $25.72 an hour
- Weekends as needed
- Mid-level
- Hotel
- Ability to sit for extended periods
Quick Apply
1d
Front Desk Supervisor
Homewood Suites by Hilton and Hilton Garden Inn Chicago Downtown South Loop —Chicago, IL
- $24 an hour
- Overnight shift
- Inventory management
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
13d
Spa Guest Service Agent
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $22 - $25 an hour
- English
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
10d
Front Desk Agent
La Quinta Inn & Suites by Wyndham Chicago Downtown —Chicago, IL
- $18.00 - $19.50 an hour
- Weekends as needed
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Guest Service Guides (Front Desk Agent) Full Time- Weekends Required
FOUND Hotels —Chicago, IL
- $21 - $22 an hour
- Weekends as needed
- Hotel
- Cleaning
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d

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hotel guest service agent jobs near chicago il

Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hilton -
Chicago, IL

Apply Now

Job Details

Part-time
$23.50 an hour

Benefits

Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Retirement plan

Qualifications

Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Sales transaction processing
Greeting customers
Answering guest questions
Hotel room assignment management
Handling customer service requests
Suggestive selling
POS systems
Entry level

Full Job Description

Pay: $23.50 per hour
Schedule: 3:00 PM – 11:00 PM, 3 days per week
Additional shifts may be available during the summer for those looking for extra hours

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

hotel guest service agent jobs in chicago il

Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hotel Front Desk Agent

Guest Service Agent

Guest Service Agent - Waldorf Astoria Chicago

Part-time Front Desk Agent

Concierge Guest Services

Front Desk Agent

Front Office Agent

Front Desk Agent

Front Desk Agent

Overnight Front Desk Agent

Guest Service Agent

Guest Services Agent

Night Audit

Front Desk Agent

Night Auditor- Hotel 55 Chicago

Front Desk Supervisor

Spa Guest Service Agent

Front Desk Agent

Guest Service Guides (Front Desk Agent) Full Time- Weekends Required

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