Overview
Join the team that powers the world’s cloud.
Microsoft’s Cloud Operations & Innovation (CO+I) team is the powerhouse behind our global cloud services. Our infrastructure spans a vast portfolio of more than 100 datacenters and over one million servers, supporting services for more than one billion customers and 20 million businesses across 90+ countries. With environmental sustainability and operational optimization at the core of our datacenter design, we continue to evolve to meet dynamic business demands—solidifying Microsoft’s position as a world-class cloud provider.
We are seeking an experienced HR Manager to partner directly with one of our fastest-growing datacenter campuses in the northern Chicago suburbs (Elk Grove Village/Hoffman Estates area). This role is onsite and supports a 24/7, 365-day operation with a workforce of 250+ employees and growing. As the dedicated HR Manager for the Chicago metro, you will work onsite to provide strategic HR support to datacenter leadership, managers, and employees—fostering collaboration, driving compliance, and ensuring a positive employee experience in an evolving, technical environment.
This is an exciting opportunity to exercise a broad range of HR skills to support a unique and diverse workforce (datacenter technicians and managers) while scaling through the broader Microsoft HR ecosystem. We are looking for someone who is proactive and results driven. The right fit is someone who is a collaborator (both with the business and within the HR function), a trusted advisor, and a proactive problem solver and a proven ability to partner effectively within represented workforce environments as well as someone who can work autonomously in a rapidly evolving environment.
Join us onsite in Elk Grove Village or Hoffman Estates, IL, where you’ll be at the center of the action—collaborating in real time, building strong partnerships, and driving meaningful impact in a fast-paced environment.
Responsibilities
Labor Relations
Support labor relations activities, including collective bargaining efforts, collaboration with employee representative bodies
Partner with HR teams and business leadership on labor relations matters, including engagement with unions and works councils, support of collective bargaining processes, and participation and management of grievance resolutions.
Contribute to balanced outcomes that align with legal requirements, organizational policy, and employee experience.
Engagement
Through in-person relationship-building and observation (“walking the floor”), develop clear perspective on local employee and manager experiences, areas of risk, and culture of the local area to provide necessary context and guidance to datacenter (DC) leadership and broader HR team
Partner across the HR model to foster seamless, quality delivery of HR services (e.g., onboarding, offboarding, statutory reporting, tracking and reporting).
Partner with the Chicago metro director and HR Business Partner team to develop the broader team’s skills and capabilities, by providing training, coaching, feedback, etc.
Compile, share and leverage insights (anecdotal, case insights, other listening systems) with leadership and partners to propose and develop needed solutions and risk assessment plans.
Projects, Programs, & Initiatives
Design and implement specific manager capability building efforts at the site attune with the different professions, shifts, and needs. Leverage and build upon existing broader manager capability resources and efforts.
Identifies opportunities and engages local communities while promoting culture with stakeholders such as professional networks, schools, community-based organizations, etc.
Crisis Management Team (CMT) and Disaster Recovery
Partners with the leadership team to design and orchestrate crisis management strategy, including emergency responses, disaster recovery, risk management, communications, and business continuity
Operational Compliance & Labor Relations
Maintain contemporary knowledge of laws, regulations, standards, emerging trends that may affect Human Resources (HR) policies and execution of these (e.g., legal signatories, court representation, health and safety, benefits, local documentation requirements).
Embody our culture and values
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Human Resources (HR), Labor Relations, Legal, Business, Psychology, or related field AND 5+ years experience with HR or related experience (e.g., hiring, training, performance management) involving applicable employment laws and policies OR equivalent experience.
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3+ years of experience partnering with a wide network of clients and across Human Resources to deliver effective business solutions
Additional or Preferred Qualifications
Master's Degree in Human Resources (HR), Legal, Business, Psychology, or related field.
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Experience working in a production, mission-critical 24/7 environment (such as manufacturing, warehouse, retail, military, physical operations in an IT and/or critical environment infrastructure)
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Demonstrated hands-on experience in labor relations, including direct involvement with collective bargaining and/or managing relationships with employee representative bodies (e.g., unions, works councils), including direct involvement with representing management in grievances (including resolving/settling grievances). General knowledge of employment and labor laws in the US .
HR Generalist IC4 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
