Top 30 It operations manager Jobs in Chicago Il

Operations & IT User Support Manager
The University of Chicago —Chicago, IL
- $100,563.50 - $130,141.00 a year
- Full-time
- Background check
- 7 years
- Pass drug screening
- Health insurance
- Paid time off
7d
IT Operations Manager
PARK DIST OF HIGHLAND PARK —Highland Park, IL
- $77,399 - $99,693 a year
- Weekends as needed
- CPR Certification
- 7 years
- Computer Science
- Wellness program
- Paid parental leave
2d
Data Center Operations Manager
Hospital: Rush University Medical Center —Chicago, IL
- $55.75 - $83.07 an hour
- 8 hour shift
- Bachelor's degree
- Mentoring
- Senior level
9d
(Remote/Hybrid) Cybersecurity Operations Manager, U.S.
Fidelity Life Association —Des Plaines, IL
- $140,000 - $180,000 a year
- Call employer
- Remote
- 7 years
- Senior level
- Leadership
- AD&D insurance
- Disability insurance
Quick Apply
IT Operations Manager
Glanbia Foods —Downers Grove, IL
- Computer science
- Computer Science
- 8 years
- Dental insurance
- 401(k)
Information Technology (IT) Operation Manager
Visterra Landscape Group —Rosemont, IL
- $120,000 - $140,000 a year
- Full-time
- 7 years
- Azure
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
Senior Manager, Data Center Operations
Epsilon —Chicago, IL
- $132,900 - $246,700 a year
- Email
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- Commuter assistance
- Paid holidays
Manager, Security Operations
KeHE Distributors, LLC —Naperville, IL
- $129,910 - $190,454 a year
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
Sr Manager, Operations Systems
KeHE Distributors, LLC —Naperville, IL
- $118,100 - $173,140 a year
- Full-time
- 7 years
- Office
- Analysis skills
- Health savings account
- Paid holidays
9d
Manager, IT Financial Operations
Kirkland and Ellis —Chicago, IL
- $162,000 - $177,000 a year
- Full-time
- Hybrid work
- 7 years
- Residential
- Finance
- Health insurance
- Paid time off
Senior Manager, Security Operations & Engineering
UL Standards & Engagement —Evanston, IL
- $144,304.94 - $198,419.29 a year
- Full-time
- 7 years
- Azure
- Computer Science
- Paid holidays
- Health insurance
Global Technology Operations Manager
Aon Corporation —Chicago, IL
- $120,000 - $160,000 a year
- Part-time
- Analysis skills
- Senior level
- Leadership
- Commuter assistance
- Health savings account
3d
Senior Manager, ServiceNow Platform Operations
Ahold Delhaize USA —Chicago, IL
- $151,200 - $226,800 a year
- Hybrid work
- Office
- Bachelor's degree
- US work authorization
Senior Manager - HR Operations Process & Technology
Kirkland and Ellis —Chicago, IL
- $153,000 - $191,000 a year
- Full-time
- Hybrid work
- Computer Science
- Residential
- Analysis skills
- Health insurance
- Paid time off
RCI Intake and Mapping Operations Program Manager
Google —Chicago, IL
- $164,000 - $239,000 a year
- Full-time
- 7 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
ServiceNow - ServiceNow IT Operations Management (ITOM) Manager - Tech Cons - Open Location
EY —Chicago, IL
- $142,600 - $297,200 a year
- Computer Science
- 5 years
- Driver's License
- Paid holidays
- Health insurance
Healthcare Technical Consulting Manager - IT Strategy & Operations
Huron Consulting Services LLC —Chicago, IL
- $130,000 - $150,000 a year
- Full-time
- Oracle
- 5 years
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply
Manager, Supply Chain Technology & Operations
International Motors, LLC —Lisle, IL
- $148,800 - $223,200 a year
- Online Application
- Oracle
- Computer Science
- 3 years
Vice President, Global Operations Management & AIOps
TransUnion —Chicago, IL
- $193,500 - $406,500 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Mentoring
- Commuter assistance
- Paid parental leave
Manager, Performance Development Technology Operations
Alvarez & Marsal —Chicago, IL
- $120,000 - $145,000 a year
- 5 years
- Continuous improvement
- Senior level
- AD&D insurance
- 401(k)
9d

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Operations & IT User Support Manager

The University of Chicago -
Chicago, IL

Apply Now

Job Details

Full-time
$100,563.50 - $130,141.00 a year
7 days ago

Benefits

Health insurance
Paid time off

Qualifications

Customer communication

Full Job Description

Department

SSD Social Sciences Computing Services: Longacre

About the Department

Social Sciences Computing Services provides the Social Sciences Division with direct support for research, administrative and teaching technologies and services.

Job Summary

The job manages a team of professional staff responsible for resolving end user issues regarding hardware, site licensing, software and networking. Manages customer support during the installation of applications and computer peripherals. Monitors the deployment of devices to customers, including computers, tablets, mobile phones, and printers/copiers.

The Social Sciences Computing Services (SSCS) Operations & IT Support Manager oversees the SSCS Operations team and is responsible for their day-to-day and strategic efforts in relation to End-User-Devices (EUDs) and associated peripherals. Under the direction of SSCS Assistant Dean of Information Technology, and as part of the SSCS Leadership Team, this role will plan and implement continual improvement in SSCS’s capacity to deliver excellent service, security, and innovation. Additional responsibilities include maintaining partnerships within the UChicago IT Community, participating in the leadership of SSCS, and leading the recruitment, hiring, and development of the Operations team.
The incumbent of this position is expected to actively learn new technologies and to ensure that SSD faculty, staff, and researchers have the best resources and services in their endeavors.

Responsibilities

Manages IT logistics for EUDs and peripherals across SSD, including purchasing, provisioning, deployment, and inventory tracking.
Advocates for SSD in University-Wide discussions related to EUD policy
Develops and maintains documentation, practices, procedures, and policies governing the EUD lifecycle.
Manages Operations team staff, including day-to-day supervision and performance oversight of the six Desktop Support Technicians.
Participates in SSCS leadership activities, including strategic planning and partnership-building with other UChicago IT leaders.
Recruits, hires, and trains new Operations staff.
Manages professional staff and/or supervisors. Establishes performance goals, allocates resources and assesses policies for direct subordinates.
Manages all IT needs. Develops and implements business plans to deliver technical solutions.
Ensures teams provide timely and appropriate responses to IT user support issues and compliance with University security requirements.
Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Certifications:

Preferred Qualifications

Education:

Bachelor’s degree.

Experience:

Preferably in a higher education setting serving researchers.
Demonstrated ability to learn independently.
Demonstrated familiarity with a range of computer hardware, software, and peripheral equipment.
Previous supervisory experience.

Technical Knowledge and Skills:

Experience in a multi-platform network environment, including mail service and client support, backup and restore technologies, Macintosh and PC communication software support, various graphical user interfaces, and experience managing networked servers and workstations with knowledge of TCP/IP network services, system utilities, hardware installation, and OS installation.
Working knowledge of Microsoft Windows and Apple macOS systems.
Expertise supporting OneDrive, Box, Gmail, and other personal computing software.

Preferred Competencies

Strong interpersonal communication skills.
Knowledge of End Point Management Systems.
Ability to manage multiple projects and shifting priorities in a fast-paced environment.
Outstanding deductive and investigative skills to identify and diagnose complex, non-intuitive technical problems.
Integrity and credibility to work with sensitive data.

Working Conditions

Ability to bend, stoop, and crouch in confined spaces required.
Ability to lift, push, pull up to 50 pounds required.

Application Documents

Resume (required)
Cover letter (required)
References (3) (required)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Information Technology

Role Impact

People Manager

Scheduled Weekly Hours

37.5

Drug Test Required

Health Screen Required

Motor Vehicle Record Inquiry Required

Pay Rate Type

Salary

FLSA Status

Exempt

Pay Range

$100,563.50 - $130,141.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Apply Now

Refine Your Search

it operations manager jobs in chicago il

Operations & IT User Support Manager

IT Operations Manager

Data Center Operations Manager

(Remote/Hybrid) Cybersecurity Operations Manager, U.S.

IT Operations Manager

Information Technology (IT) Operation Manager

Senior Manager, Data Center Operations

Manager, Security Operations

Sr Manager, Operations Systems

Manager, IT Financial Operations

Senior Manager, Security Operations & Engineering

Global Technology Operations Manager

Senior Manager, ServiceNow Platform Operations

Senior Manager - HR Operations Process & Technology

RCI Intake and Mapping Operations Program Manager

ServiceNow - ServiceNow IT Operations Management (ITOM) Manager - Tech Cons - Open Location

Healthcare Technical Consulting Manager - IT Strategy & Operations

Manager, Supply Chain Technology & Operations

Vice President, Global Operations Management & AIOps

Manager, Performance Development Technology Operations

I want to receive the latest job alert for it operations manager in chicago il

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