Top 189 Retention specialist Jobs in Chicago Il

Specialist Collections
Lakeshore Recycling Systems LLC —Rosemont, IL
- $23 - $29 an hour
- Spanish
- Microsoft Outlook
- ERP systems
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Accounting and Payroll Specialist
Community Nutrition Network and Senior Services Association —North Riverside, IL
- $25.48 - $30.29 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
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9d
Timepiece Sales Specialist Vacheron Constantin
Burdeen's Jewelry —Chicago, IL
- $65,000 - $155,000 a year
- Weekends as needed
- Background check
- Mid-level
- US work authorization
- Relocation assistance
- Health insurance
Quick Apply
3d
Customer Retention Specialist - State Farm Agent Team Member
Jim Tom - State Farm Agent —Chicago, IL
- $38,000 - $58,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Paid holidays
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3d
High-End Jewelry/Timepiece Sales Specialist
Burdeen's Jewelry —Chicago, IL
- $65,000 - $125,000 a year
- Weekends as needed
- Mid-level
- US work authorization
- In-person
- Relocation assistance
- Health insurance
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3d
Document Control Specialist
People Gas (PG) —Chicago, IL
- $24.88 - $46.49 an hour
- Hybrid work
- Mid-level
- Office
- Administrative experience
3d
Client Retention Specialist
Beyond Finance —Chicago, IL
- $19 - $20 an hour
- Call employer
- Remote
- High school diploma or GED
- Associate's degree
- Communication skills
- Paid parental leave
- Paid holidays
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1d
PRE-REGISTRATION SPECIALIST
Cook County Health & Hospitals System —Chicago, IL
- $23.02 an hour
- Full-time
- Basic math
- Pass drug screening
- HIPAA
- Paid holidays
- Health insurance
Career Specialist I
UCAN —Chicago, IL
- From $50,000 a year
- Weekends as needed
- Sales
- Writing skills
- Driver's License
- Health savings account
- AD&D insurance
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14d
Community Specialist | 900 N Michigan
Lululemon —Chicago, IL
- $22.50 - $27.89 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- US work authorization
- Health insurance
- Dental insurance
11d
Temp - Members Suite Specialist (Host)
Fox Corporation —Chicago, IL
- $45 - $55 an hour
- Full-time
- Mid-level
- Organizational skills
- Fair chance
12d
Member Resource Center Specialist (MRCS)
SEIU HCII —Chicago, IL
- $46,335 - $51,572 a year
- Extended hours
- Word processing
- Computer literacy
- Writing skills
- Paid training
- Health insurance
Quick Apply
Customer Success Specialist
DoorDash USA —Chicago, IL
- $63,680 - $93,600 a year
- Mid-level
- Military encouraged
- Fair chance
- Paid parental leave
- Parental leave
Quick Apply
Youth Employment Specialist
Bridges From School To Work —Chicago, IL
- $50,000 - $60,000 a year
- Full-time
- Bilingual
- Office
- Microsoft Office
Quick Apply
Compliance Specialist
Horace Mann —Chicago, IL
- $66,500 - $92,000 a year
- Hybrid work
- HIPAA
- Research
- Mid-level
Quick Apply
Youth Support Specialist
Ignite Org —Chicago, IL
- $45,000 - $50,000 a year
- Full-time
- Cooking
- Mid-level
Quick Apply
Sterile Processing Customer Specialist
Steris —Chicago, IL
- $21.25 - $27.50 an hour
- Full-time
- Surgery
- OSHA
- Hospital
- Paid training
- Mileage reimbursement
Performance Support Specialist II
KARL STORZ —Chicago, IL
- $28.32 - $35.96 an hour
- Email
- Laboratory
- Microsoft Excel
- 5 years
- Wellness program
- Paid holidays
1d
Renewals Specialist
Ensono —Chicago, IL
- $97,000 - $135,000 a year
- Full-time
- Bachelor's degree
- Travel
- Senior level
- Wellness program
- AD&D insurance
Quick Apply
Veterans Services Specialist
City Colleges of Chicago —Chicago, IL
- $69,545 a year
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Tuition reimbursement

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retention specialist jobs near chicago il

Specialist Collections

Lakeshore Recycling Systems LLC -
Rosemont, IL

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Job Details

$23 - $29 an hour

Qualifications

Data visualization software proficiency
Microsoft Outlook
B2C
ERP systems
High school diploma or GED
Business intelligence tools
B2B business model
B2B
Data analytics tools
Debt collection negotiation

Full Job Description

The Collections Specialist is a vital member of a collaborative team, responsible for optimizing cash flow, reducing bad debt, and dedicated to managing and reducing outstanding balances. This role emphasizes customer-centric service, fostering relationships to support timely payments while ensuring a positive customer experience. You will work with a diverse portfolio of clients, including commercial, residential, and specialized accounts, utilizing innovative tools and collections strategies.

Reports To

Supervisor Collections

Manage a portfolio of accounts to achieve key metrics, including reducing past-due balances, bad debt, and DSO through proactive communication and resolution strategies.
Conduct proactive customer outreach to resolve outstanding invoices, address disputes, and secure payment commitments.
Manage payments, reconcile accounts, resolve disputes, assist with credit card chargebacks and returned payments, and coordinate lien waiver requests to facilitate payments.
Negotiate effective and mutually beneficial payment arrangements with customers, focusing on retention and satisfaction.
Respond to customers regarding questions on service, billing, taking payments as well as fielding questions beyond scope of collections and billing to the best of ability.
Responsible for inbound calls for residential customers through the Robocaller program as well as assigned department phone coverage.
Provide reporting, updates, and progress on collection activities, performance metrics, and accounts receivable aging.
Utilize and maintain records within the company’s systems and tools, ensuring timeliness, data accuracy and compliance with regulatory standards.
Perform other duties as required or assigned.

Requirements:

High school diploma or equivalent required; associate or bachelor's degree in finance, accounting, or a related field preferred.
Minimum of 2 years in Business-to-Business (B2B) collections, with Business-to-Consumer (B2C) experience as a plus.
Waste management and/or construction collections experience preferred.
Experience and knowledge of bankruptcy is a plus.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) required.
Licenses/Certificates/Designations – National Association of Credit Management (NACM) or similar is preferred.
Excellent time-management, effective written and verbal communication skills.
Strong analytical, negotiation, problem-solving, and customer service skills.
Familiarity with Enterprise Resource Planning (ERP) systems, order to cash tools, and reporting tools (e.g. Power BI).
Must be able to work in a team environment as well as independently.
Fluent in Spanish is a plus.
Some regional travel may be required.

Physical Demands / Environmental Factors

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Occasionally required to stand and walk.
Must frequently lift and/or move up to ten pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Req Benefits: The Company LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the en
Compensation: $23 to $29/hour
Additional Details : Physical Demands/Environmental Factors * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear * Occasionally required to stand and walk
Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,

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Refine Your Search

retention specialist jobs in chicago il

Specialist Collections

Accounting and Payroll Specialist

Timepiece Sales Specialist Vacheron Constantin

Customer Retention Specialist - State Farm Agent Team Member

High-End Jewelry/Timepiece Sales Specialist

Document Control Specialist

Client Retention Specialist

PRE-REGISTRATION SPECIALIST

Career Specialist I

Community Specialist | 900 N Michigan

Temp - Members Suite Specialist (Host)

Member Resource Center Specialist (MRCS)

Customer Success Specialist

Youth Employment Specialist

Compliance Specialist

Youth Support Specialist

Sterile Processing Customer Specialist

Performance Support Specialist II

Renewals Specialist

Veterans Services Specialist

I want to receive the latest job alert for retention specialist in chicago il

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