Top 193 Retention specialist Jobs in Chicago Il

Eastern Region - Weekend Team - Inbound Retention Specialist - Sales - US - Remote
Yelp —Chicago, IL
- $50,000 a year
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
Police Records Specialist
Village Of Lemont —Lemont, IL
- $53,530 - $80,295 a year
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
6d
Employment Specialist
Trilogy Inc —Chicago, IL
- $22.89 - $26.32 an hour
- Psychiatry
- Addiction Medicine
- Urgent Care
- 403(b) matching
- Paid parental leave
Quick Apply
Continuous Improvement Specialist
Shipfusion —Carol Stream, IL
- $70,000 - $80,000 a year
- Hybrid work
- Mid-level
- 3 years
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
Senior IT Services Specialist
Power Construction —Chicago, IL
- $80,000 - $105,000 a year
- 5 years
- Windows
- Mentoring
HR Specialist - Reward (befristet) (m/w/d)
Fujitsu —Chicago, IL
- Mid-level
- Office
- Analysis skills
- Health insurance
- Employee discount
Onboarding Specialist
Power Construction —Chicago, IL
- $60,000 - $80,000 a year
- Customer service
- Mid-level
- Project management
Temp - Members Suite Specialist (Host)
Fox Corporation —Chicago, IL
- $45 - $55 an hour
- Full-time
- Mid-level
- Organizational skills
- Fair chance
Inside Sales Specialist - Major Accounts and Government
FP-USA —Addison, IL
- From $35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
(Senior) Logistics Specialist - Bilingual in Mandarin
IM Global LLC —Elk Grove Village, IL
- $50,000 - $55,000 a year
- Full-time
- English
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
12d
Security Compliance Specialist
Forward Air —Des Plaines, IL
- $70,000 - $80,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Employment Specialist
Impact Behavioral Health Partners —Evanston, IL
- $45,000 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Google Workspace
- Mileage reimbursement
- Paid parental leave
Quick Apply
High-End Jewelry/Timepiece Sales Specialist
Burdeen's Jewelry —Chicago, IL
- $65,000 - $125,000 a year
- Weekends as needed
- Mid-level
- US work authorization
- In-person
- Relocation assistance
- Health insurance
Quick Apply
13d
Agency Temp EEO Specialist
Insperity Services, L.P. —Illinois
- $64,800 - $73,725 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
13d
Account Manager - AM&B Specialist
Pregis LLC —Chicago, IL
- Full-time
- Up to 50% travel
- 5 years
- Data analysis skills
Quick Apply
Customer Trust Specialist
Legora —Chicago, IL
- $133,450 - $178,000 a year
- Full-time
- Mid-level
- Office
- Commuter assistance
- Health savings account
BCT Partners – Data Management Specialist
BCT Partners, LLC —Chicago, IL
- $65,000 - $80,000 a year
- Full-time
- Customer service
- Mid-level
- SQL
- Disability insurance
- Health insurance
9d
Comms & Training Specialist
Markel Service Inc. —Rosemont, IL
- $62,400 - $85,800 a year
- Email
- Mid-level
- 3 years
- Bachelor's degree
- AD&D insurance
- Employee stock purchase plan
Quick Apply
13d
Lifecycle Marketing Specialist (Member Retention)
Midtown Athletic Clubs —Chicago, IL
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Paid parental leave
- AD&D insurance
Quick Apply
Business Intake Specialist (Ethical Walls)
Kirkland and Ellis —Chicago, IL
- $88,000 - $120,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Residential
- Health insurance
- Paid time off
12d

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Eastern Region - Weekend Team - Inbound Retention Specialist - Sales - US - Remote

Yelp -
Chicago, IL

Apply Now

Job Details

Full-time
$50,000 a year

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
401(k)
Flexible spending account
Paid time off
Work from home
Parental leave
Vision insurance

Qualifications

Technical Proficiency

Full Job Description

Summary

* Please note that while this role will operate remotely, it is required that the candidate resides in the Eastern region of the United States. This includes candidates residing in Eastern or Central Time Zones.*

Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Inbound Sales Retention Specialist to provide a 5-star experience to our small business advertisers! As a member of the Inbound Sales Retention team, you will be committed to supporting, consulting, and retaining our advertisers post-sale. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

This position requires you to work a permanent Saturday-Wednesday schedule. On Saturday and Sunday you will work 7:00am-4:00pm PST and during the weekdays of your shift you will work 9:00am-6:00pm in your timezone. This is a full-time position.

What you'll do:

You will help strengthen Yelp’s revenue retention by providing exceptional and timely customer support
You will be logged into an inbound phone queue for the majority of your day, consulting and educating our current Yelp advertisers
You will show clients the value of Yelp by highlighting their investment returns through ad performance metrics
You will use strong listening and conflict resolution skills to handle escalated clients
You will become an expert in Yelp’s advertising solutions and adapt product recommendations quickly to suit client needs - asking probing questions and handling objections will be critical to your success
You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees
You will remain organized and efficient in a fast-paced environment
You will consistently achieve/exceed monthly goals
Use Chatbench, Yelp’s internal tool that provides secure access to a number of LLM models, to research, draft proposals, analyze data and overcome objections

What it takes to succeed:

You have a Bachelor's Degree or 3+ years of relevant client facing experience
You are technically proficient with computers and information systems
You have strong communication skills (verbal and written)
You excel with problem solving and troubleshooting
You have experience in account management, sales, advertising, or small business (preferred)
You have a love for local businesses and understand their importance in local economies
You have excellent time management and organizational skills with the ability to track and complete numerous details
You have the ability to handle tough conversations with business owners in a professional, solutions-oriented manner
You have the ability to strike a balance between consulting and supporting as needed
You are willing to receive and implement feedback
You have the ability to embrace a fast paced and always-changing environment
You will need access to an individual hardline high-speed internet connection in your workspace. This job cannot be performed using satellite internet or a mobile hotspot

What you'll get:

Effective your first day: Medical, vision, and dental
Mental health support and services via Modern Health
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday and 7 paid wellness days
Up to 14 weeks of parental leave
Monthly wellness subsidy
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Work from home reimbursement
The base salary is $50,000 + performance based incentives

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).

Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

Notice to Washington Applicants - Washington State Fair Chance Act

#LI-Remote

Apply Now

Refine Your Search

retention specialist jobs in chicago il

Eastern Region - Weekend Team - Inbound Retention Specialist - Sales - US - Remote

Police Records Specialist

Employment Specialist

Continuous Improvement Specialist

Senior IT Services Specialist

HR Specialist - Reward (befristet) (m/w/d)

Onboarding Specialist

Temp - Members Suite Specialist (Host)

Inside Sales Specialist - Major Accounts and Government

(Senior) Logistics Specialist - Bilingual in Mandarin

Security Compliance Specialist

Employment Specialist

High-End Jewelry/Timepiece Sales Specialist

Agency Temp EEO Specialist

Account Manager - AM&B Specialist

Customer Trust Specialist

BCT Partners – Data Management Specialist

Comms & Training Specialist

Lifecycle Marketing Specialist (Member Retention)

Business Intake Specialist (Ethical Walls)

I want to receive the latest job alert for retention specialist in chicago il

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