Top 120 Service desk support Jobs in Chicago Il

PC Support Technician/Support
Living Word Christian Center —Forest Park, IL
- $60 - $70 a year
- Temporary
- Mid-level
- Windows
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Support Technician I (5:00 AM- 5:00 PM)
Remprex, LLC —Lisle, IL
- $45,000 a year
- 12 hour shift
- Hybrid work
- Background check
- Pass drug screening
- English
- AD&D insurance
- Paid holidays
Quick Apply
Field Support Technician
Clayco —Chicago, IL
- $55,000 - $65,000 a year
- Full-time
- Background check
- Construction site
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IS Specialist
ITASCA BANK & TRUST Company —Itasca, IL
- $52,700 - $79,100 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
IT Support Technician - I
CISO Global Inc —Chicago, IL
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
6d
Service Desk Technician I
Assetmark —Chicago, IL
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- US work authorization
- Health savings account
- Health insurance
Help Desk Technician I
SATO America —Chicago, IL
- $50,000 - $55,000 a year
- High school diploma or GED
- Analysis skills
- Organizational skills
Quick Apply
IT Support Specialist-On Site Position
United Scrap Metal Inc —Cicero, IL
- $60,000 - $75,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Warehouse
- On-the-job training
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Desktop Support Analyst
Connection —Chicago, IL
- $25.00 - $28.50 an hour
- Full-time
- Office
- Windows
- US work authorization
- Health insurance
- Dental insurance
Service Desk Specialist
Barnes & Thornburg LLP —Chicago, IL
- $75,000 - $100,000 a year
- Overtime
- Computer literacy
- Research
- Mid-level
Quick Apply
IT HELP DESK TECHNICIAN
F.E. Moran Group of Companies —Chicago, IL
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
On-Site Support Technician
McGuireWoods LLP —Chicago, IL
- $62,289 - $108,328 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
9d
IT Helpdesk Technician
Murgado Automotive Group —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Chicago, IL
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
6d
Help Desk Analyst
ENGIE —Chicago, IL
- $30 an hour
- Contract
- Computer Science
- Computer literacy
- Bachelor of Science
Service Desk Senior Technician
Sidley Austin LLP —Chicago, IL
- $75,000 - $94,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Mid-level
IT Support Associate
Qureos Inc —Chicago, IL
- $27.49 - $35.00 an hour
- Full-time
- 11+ years
- Mid-level
- Windows
1d
Entry Level IT Support Specialist
Liberty Creative Solutions —Tinley Park, IL
- From $23 an hour
- Full-time
- Microsoft Outlook
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Help Desk Coordinator
TopBloc —Chicago, IL
- $50,000 - $62,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- Disability insurance
13d

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service desk support jobs near chicago il

PC Support Technician/Support

Living Word Christian Center
Forest Park, IL

Quick Apply

Job Details

Temporary | Temp-to-hire | Full-time
$60 - $70 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Computer operation
Equipment repair
Windows
Bachelor's degree
Computer hardware

Full Job Description

Job Summary

We are seeking a skilled and dedicated PC Technician to join our IT support team. PC support tech works with other PC Support team members to maintain user systems and pc operations. Job duties include supporting users, handling help desk tickets, maintaining user computer hardware (PC’s, printers, copiers, phones, faxes, etc.), and supporting IT operations (classes, meetings, retail, and remote operations). PC support technicians support users as well as the pc network and overall IT operations. This includes endpoints, hardware, software, desktop-level applications, and user training and support as directed.

Position objectives:

1. Support all staff/personnel; this includes all tiers of support 1, 2, and 3 with help desk tickets and user support

2. Acquire the appropriate support to assist with number 1 if additional support is required.

3. Support and maintenance of all computer equipment.

4. Support of users’ desk phones, faxes, printers, and departmental copiers.

5. Support and maintenance of software and hardware inventory (asset management).

6. Support of all desktop applications as directed.

7. Support of security cameras, security access point systems, security software, and devices.

8. Support of retail stores, points of sales, waps, servers, cameras, phones, printers, etc.

Duties

· Support, repair, replace, and or upgrade equipment as warranted.

· Provide support and training to users regarding the use of software and equipment as needed.

· Install and configure computers and other related equipment to support user operations.

· Perform software and application testing, installation, and upgrades as directed.

· Make recommendations on software applications and equipment based on testing implementation and upgrades.

· Work to resolve all Help Desk support tickets promptly.

o Report/ad log ticket resolutions in the database and to the team for future resolutions
and learnings.

· Work with other PC support personnel to coordinate vendors to install, repair, and add special services to phones, copiers, and printers as needed.

· Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and software.

· Performs any other duties as assigned.

Qualifications

· Extensive familiarity with computers, peripheral equipment, and systems.

· Knowledgeable and proficient with various operating systems, Windows 10/11, and MacOS (plus).

· Proficient in using Office and Exchange software applications.

· Ability to install, configure, and maintain PC’s, and/or related hardware and software.

· Knowledge of available computing and/or network hardware and peripheral equipment.

· Ability to utilize IT resources and establish priorities and maintain/keep deadlines.

· Ability to identify and resolve computer system malfunctions and operational problems.

· Ability to follow directions and willingness to learn.

· Strong customer service skills and an ability to communicate well verbally.

· Excellent problem-solving skills and attention to detail.

· Proficient with desktops, waps, printers, fax, and copiers.

Education or Equivalent Experience:

· Bachelor’s degree, and or at least two-year post-secondary education preferred.

· At least 3 to 5 years (latter is preferred) of experience directly related to the duties and responsibilities listed; i.e., technical background including exposure to networks and multi-user applications.

· Additional certification and classes are a plus.

Job Types: Full-time, Temp-to-hire

Pay: $60.00 - $70.00 per year

Benefits:

401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service desk support jobs in chicago il

PC Support Technician/Support

Support Technician I (5:00 AM- 5:00 PM)

Field Support Technician

IS Specialist

IT Support Technician - I

Service Desk Technician I

Help Desk Technician I

IT Support Specialist-On Site Position

IT Assistant / Help Desk (Entry Level)

Desktop Support Analyst

Service Desk Specialist

IT HELP DESK TECHNICIAN

On-Site Support Technician

IT Helpdesk Technician

Service Desk Technician

Help Desk Analyst

Service Desk Senior Technician

IT Support Associate

Entry Level IT Support Specialist

Help Desk Coordinator

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