*Please note that we do not accept unsolicited candidate introductions, referrals, or resumes from external recruiters or staffing agencies.
Location: While this role is remote, this role requires the candidate to be located in the the PST or MST area in the US. No exceptions.
Background Check RequirementAs part of our hiring process, Frontline Wildfire Defense conducts comprehensive background checks for all new hires. These checks typically cover the past 7–10 years and may include employment and education verification. For roles that require work in the field, driving record verification is also required. Employment offers are contingent upon the successful completion of these background checks
About Frontline Wildfire Defense
Founded in 2017, Frontline developed the first fully integrated wildfire defense system to stop the leading cause of home loss in wildfires: ember-driven ignition. The system combines exterior sprinklers, full-coverage design, and connected software for remote monitoring and response, allowing homes to protect themselves long after families evacuate or infrastructure fails.
Proven effective during the 2025 Los Angeles wildfires, 96% of homes with Frontline systems survived. That success has earned top industry recognition, including Frontline being recognized as one of TIME’s Best Inventions 2025 in the Green Tech category and receiving the PCBC Gold Nugget Award for “Most Innovative Housing Concept” and the Best of IBS Award for “Best Home Technology.”
As wildfires grow hotter and more frequent, our vision is to give people the tools and strategies to live safely with fire. We’re building a mission-driven team creating real-world solutions in wildfire safety and climate tech.
About This Opportunity
As a Billing Manager, you will own and scale a complex billing function across construction projects, hardware, and recurring SaaS revenue streams, ensuring accuracy, customer trust, and operational efficiency.
This role requires a hands-on leader with proven management experience who can build and develop a team from the ground up while professionalizing the billing function into a structured, scalable, and best-in-class operation.
Partnering across Finance, Sales, Customer Success, and Construction Operations, you will drive revenue integrity and customer experience while building systems to support Frontline’s continued growth.
Key ResponsibilitiesBilling Operations & Revenue Integrity
- Own full billing lifecycle – Manage invoicing across one-time projects, milestone-based construction billing, hardware sales, and recurring SaaS services.
- Ensure contract-to-cash accuracy – Translate contracts, proposals, and change orders into billing schedules aligned with revenue recognition policies.
- Manage complex billing scenarios – Handle deposits, progress billing, retainage, change orders, and subscription modifications.
- Maintain data integrity – Ensure accurate billing data across CRM, ERP, and billing systems.
Cross-Functional Execution
- Partner with Construction & Operations – Align billing with project milestones, installations, and completion timelines.
- Collaborate with Sales & Customer Success – Ensure seamless transition from deal close to invoicing and ongoing customer billing experience.
- Own billing escalations – Resolve disputes, discrepancies, and customer inquiries quickly while maintaining a high-quality customer experience.
Revenue Operations & Financial Alignment
- Support revenue recognition (ASC 606) – Partner with Accounting to ensure billing aligns with revenue recognition and audit requirements.
- Drive collections & cash flow – Partner with AR to improve collections processes, reduce DSO, and manage outstanding receivables.
- Build reporting & insights – Provide visibility into billed vs. unbilled revenue, deferred revenue, and billing performance metrics.
Systems, Scale & Process Design
- Design scalable billing infrastructure – Implement and optimize billing systems (e.g., NetSuite, Stripe, Zuora) to support hybrid revenue streams.
- Automate workflows – Reduce manual invoicing through system integrations across CRM (e.g., Salesforce), ERP, and project management tools.
- Prepare for scale & audit – Ensure processes can support rapid growth, audits, and increasing financial complexity.
Leadership & Continuous Improvement
- Build and develop the billing team – Hire, mentor, and scale a high-performing team aligned with company growth.
- Establish structure and best practices – Drive standardization, accountability, and process rigor to professionalize the billing function.
- Drive process excellence – Continuously identify inefficiencies and implement improvements to enhance accuracy and efficiency.
QualificationsMust-Have:
- Bachelor’s degree in Accounting, Finance, Business, or related field
- 6+ years of billing, revenue operations, or order-to-cash experience, including 2+ years managing teams
- Demonstrated experience managing and building teams, with a track record of scaling and professionalizing business functions.
- Experience with hybrid billing models (construction/project-based + SaaS)
- Strong understanding of contracts, invoicing structures, and revenue workflows
- Familiarity with ASC 606 revenue recognition principles
- Experience with ERP/billing systems (NetSuite, Stripe, Zuora, or similar)
Nice-to-Have
- Experience in construction, home services, or climate tech industries
- Background in high-growth or startup environments
- Experience utilizing ServiceTitan and Sage Intacct, with a demonstrated track record of implementing new software systems.
- Experience with CRM-to-billing integrations (e.g., Salesforce)
- Strong analytical skills with ability to translate data into actionable insights
Compensation & Benefits
- Competitive salary: $105,000 – $150,000 DOE
- Company-provided cell phone and computer
- Full Medical, Dental, and Vision coverage
- 401(k) retirement plan
- Flexible time off + 14 paid holidays (yes, your birthday is one of them!)
- Remote-First work environment, offering autonomy and flexibility
- Work-from-home stipend to support your remote setup
- Join a high-performing, mission-driven team doing work that truly matters
- And much more!
Join Our Mission!
If you're excited about building technology that protects homes and families from wildfire disasters, we want to hear from you! Apply today and become part of a fast-growing team with purpose and innovation at its core.
Diversity and inclusion are essential values at Frontline. We know we'll do our best and most impactful work when we feel represented and we belong. We encourage talented people from a wide variety of backgrounds and experiences to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: $105,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you located in the Pacific or Mountain time zone?
- Have you taken a manual or early-stage billing function and built it into a structured, scalable, and standardized process? If yes, at which company(s)?
- Have you ever built or scaled a billing or revenue operations team, including hiring and managing team members? If yes, how many people did you hire or manage and for which company(s)?
- Do you have direct experience managing project-based billing (e.g., construction or milestones) billing at a construction, solar/energy, home improvement or similar industry company? If so, at which company(s)?
- Which billing or ERP systems have you directly implemented, configured, or led rollout for (e.g., NetSuite, Stripe, Zuora, Sage Intacct, ServiceTitan)? If yes, which systems and at which company(s)?
- Have you personally owned billing processes involving complex contracts such as change orders, retainage, progress billing, or milestone-based invoicing? If yes, at which company(s)?
Experience:
- Billing: 6 years (Required)
- Billing Management: 2 years (Required)
Work Location: Remote
