The Associated Students of CSU, Chico is recruiting for Front of House Service Supervisor, Part-time, in Residential Dining. This is a part-time, non-benefited position that will work no more than 29 hours per week, 960 hours per fiscal year. The pay rate is $21.23 to $21.40/hr. The anticipated schedule is Sunday through Thursday from 5:00pm to 10:50pm, which qualifies for a shift differential rate of pay. When a shift qualifies for a shift differential rate of pay (working at least 4 hours after 6:00pm), an additional $1.35/hr will be added to the pay rate for all hours worked in the shift. The schedule is subject to change based on operational needs and may cease to qualify for shift differential rate of pay.
The Associated Students (AS) is a campus auxiliary organization serving thousands of students, faculty, staff, and community members. With an annual operating budget exceeding $21 million, the AS manages residential and retail dining services, the Bell Memorial Union, the Wildcat Recreation Center (WREC), and the Wildcat Store contract. The AS also provides a wide range of student-focused programs and services, including CAVE (Community Action Volunteers in Education), the Child Development Lab, Adventure Outings, Sustainability initiatives, and student government. The organization employs more than 125 career staff and over 450 student employees annually.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position.
In support of campus-wide efforts, the AS is committed to recruiting and hiring candidates who demonstrate and embrace our corporate values and strategic priorities. We take a culturally-informed approach to all our processes related to employee relationships. We provide timely and intentional opportunities to increase our commitment to inclusivity within the Associated Students and actively support University-wide diversity initiatives. Successful candidates are those of variable abilities who will work to advance policies and practices that will strengthen our organizational culture.
To be considered, you must submit an application in full and attach a resume. Applications will be reviewed upon receipt.
**STUDENTS ARE NOT ELIGIBLE FOR THIS POSITION**
FRONT OF HOUSE SERVICE SUPERVISOR
RESIDENTIAL DINING
Under the guidance of the Residential Dining Assistant Director, this is a supervisory position with general responsibility for the food set up, serving and clean-up operations and functions at Dining Services facilities. Under general direction to train and supervise food service and clean-up staff; to monitor portion control, quality, sanitation, and housekeeping; and to do related work as required
- Supervises serving area, clean-up, and dish washing operations (where applicable) at assigned facility.
- Monitors food presentation, customer levels, and customer comments and complaints to improve service.
- Communicates shortages of food products to production staff as needed.
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Ensures proper sanitation, food handling, and safety in the serving area.
- Monitors equipment functioning and reports problems requiring maintenance or repair.
- Enforces all organization policies and procedures to include operations, personnel and finance.
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Works with the other supervisors and managers regarding operations, personnel and administrative problems.
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Represents department with the campus community, other organizations, and the public, establishing and maintaining good customer relations.
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Other duties may be assigned.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Typical Work Environment:
Work is primarily conducted in a food service and kitchen environment; some exposure to heat, cold, and moisture; continuous contact with staff, campus community, and public.
Physical Requirements:
Stand and walk for extended periods; manual dexterity and eye-hand coordination; lift and move objects weighing up to 50 lbs.; verbal communication; use of food service and cash register equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation.
Travel Requirements:
None
- Principles, practices, and procedures of food serving operations and clean-up in a volume dining hall environment.
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Operation, maintenance, and use of food service equipment.
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Customer relations methods and techniques.
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Food service sanitation and safety.
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Principles of supervision.
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Organize and direct the serving area, clean-up, and dish washing operations and services at assigned Dining Services facility.
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Establish and maintain good customer relations.
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Ensure that services meet the needs of the campus community.
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Maintain records.
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Develop and maintain effective working relationships and at all times demonstrating cooperative behavior with a diverse population of staff, students, co-workers, and those contacted during the course of work.
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Communicate effectively with a diverse population of staff, students, co-workers and others.
- Work well under pressure, meeting multiple and sometimes competing deadlines.
- Six (6) months full-time or part-time equivalent experience in food and beverage or retail industries
- Must currently have a California Food Handlers Card or a Serv Safe Certification or the ability to obtain one prior to employment.
- Post-offer, pre-employment physical required.
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Employment is contingent upon successful completion of a background check, including a criminal records check. A conditional offer of employment may be rescinded if the background check yields any disqualifying information, or if it is determined that any information was withheld or falsified. A conviction does not automatically disqualify applicants from employment consideration.
