Top 5 Emergency dispatchers Jobs in Chicopee, Ma

Dispatcher
Springfield College —Springfield, MA
- $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Casual Campus Safety Dispatcher (Anticipated Openings)
Smith College —Northampton, MA
- $18.76 - $22.93 an hour
- Part-time
- Background check
- High school diploma or GED
- University
Casual Dispatcher (Casual Position)
Amherst College —Amherst, MA
- $23 - $25 an hour
- Overtime
- University
- Communication skills
- Entry level
9d
Departmental Assistant (Communications Dispatcher)
University of Massachusetts Amherst —Amherst, MA
- $25 an hour
- Temporary
- Computer literacy
- English
- Mid-level

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Casual Campus Safety Dispatcher (Anticipated Openings)
Smith College —Northampton, MA
System Inquiries: Perform CJIS (Criminal Justice Information Systems) queries for license, warrant, or criminal history checks.
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911 Dispatcher/Communications Technician July 2026 Exam
City of Dublin, Ohio —Dublin, OH
Possession of a valid driver's license. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf)…
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Dispatcher

Springfield College -
Springfield, MA

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Job Details

Full-time
$18 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance
Paid sick time

Qualifications

Record keeping
Customer communication
Confidential information handling
Microsoft Excel
Operator switchboards
Microsoft Outlook
CCTV system operation (AV)
Radio communication systems
High school diploma or GED
Law enforcement software
Security system monitoring (security system operation)
Security systems knowledge
Telephone systems
Computer-aided dispatch (CAD) software
Emergency real-time monitoring tools
Technical Proficiency
Emergency dispatch systems (law enforcement)
Office phone management

Full Job Description

Description

The Dispatcher serves as the communications hub for the Department of Public Safety and is responsible for coordinating emergency and non-emergency communications, dispatching officers, monitoring campus safety and security systems, documenting incidents, and providing exceptional customer service to students, faculty, staff, visitors, and outside agencies. The Dispatcher operates multiple communication systems simultaneously while maintaining situational awareness, ensuring officer safety, and supporting the daily operations of the department in a fast-paced, 24-hour environment.

Responsibilities

Duties and Responsibilities:

Operate a multi-line telephone system and direct calls to the appropriate personnel.
Serve as the first point of contact for callers and individuals seeking assistance in the lobby.
Accurately create Computer-Aided Dispatch (CAD) entries for every incident or event involving the department.
Operate the radio system to maintain clear and effective communication with police, fire, and emergency personnel.
Monitor the Springfield Police Department scanner and relay pertinent information to Public Safety staff if activity occurs near the campus.
Operate and monitor campus security cameras to ensure ongoing surveillance and safety.
Monitor burglar, fire, and card access alarms, and promptly notify and direct appropriate personnel in response to alerts.
Assists with answering parking questions and providing solutions.
Assists with kiosk in front lobby for parking registration/ appeals.

Qualifications

Requirements and Qualifications:

High School diploma or GED
Associate's or vocational/ technical school degree in Criminal Justice preferred. EMO, APCO certifications preferred.
2 years of work related experience preferred
Knowledge of City of Springfield- Geographical thoroughfares preferred.
Basic level of proficiency with Microsoft Office PowerPoint, Excel, Word and Outlook, Website content
Intermediate level of proficiency with Computer Aided Dispatch (CAD), ARMS Records Management System, AXIS Camera Station, CJIS Applications, Rave Emergency Notification System, Multi-line Telephone Systems, Two-way Radio Communications Systems
Able to exchange detailed and routine information to a broad range of constituents both internal and external while having access to sensitive and/or confidential information.
Able to handle sensitive issues and facilitate collaboration at the highest level.
Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately.
Public Safety is 24/7 and coverage is always needed. Regular evening, weekend and holiday work required.

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Refine Your Search

emergency dispatchers jobs in chicopee, ma

Dispatcher

Casual Campus Safety Dispatcher (Anticipated Openings)

Casual Dispatcher (Casual Position)

Departmental Assistant (Communications Dispatcher)

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