Top 2 Guest service agent Jobs in Chilhowie Va

Front Desk Agent
Spark by Hilton —Abingdon, VA
- $12.75 - $13.25 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
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Front Desk Agent
Fairfield Inn & Suites Abingdon —Abingdon, VA
Handle all clerical tasks including data entry, filing, proofreading, and maintaining accurate records. Knowledge of medical or dental receptionist duties,…
$15 - $17 an hour
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Front Desk Agent
The Bristol Hotel —Bristol, VA
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Monitor room availability throughout the day.
$18 an hour
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Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
12d
Leasing Agent
RHM Real Estate Group —Columbus, OH
Willingness to achieve Fair Housing certification prior to interaction with prospects or residents. Immediately record all telephone and in-person visits in…
$20 an hour
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Front Desk Agent

Spark by Hilton
Abingdon, VA

Quick Apply

Job Details

Full-time
$12.75 - $13.25 an hour

Qualifications

Hospitality
Computer operation
Guest relations
Customer service
English
Host/hostess experience
Driver's License

Full Job Description

Job Summary
We are seeking a dedicated and personable Front Desk Agent to join our team. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for our guests. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to handle various tasks efficiently. As the first point of contact for guests, you will play a vital role in enhancing their experience at our establishment.

Duties

Greet guests upon arrival with a warm and friendly demeanor.
Check guests in and out of the hotel efficiently, ensuring all necessary information is collected and processed accurately.
Handle guest inquiries, requests, and complaints promptly and professionally to ensure satisfaction.
Manage phone calls with excellent phone etiquette, providing information about hotel services and local attractions.
Assist with night audit duties as required, ensuring accurate financial reporting at the end of each day.
Maintain an organized front desk area, including managing reservations and updating guest records.
Collaborate with housekeeping and maintenance teams to address guest needs effectively.
Provide multilingual support when necessary to enhance guest relations and services.
Promote hotel amenities and services to guests to enhance their stay.

Qualifications

Previous experience in customer service or hospitality management is preferred.
Strong interpersonal skills with a focus on guest services and relations.
Familiarity with hotel management software is a plus.
Ability to work flexible hours, including nights, weekends, and holidays as needed.
Bilingual or multilingual abilities are highly desirable to cater to diverse clientele.
Excellent problem-solving skills with attention to detail.
A positive attitude and a commitment to providing outstanding service.

Join our team as a Front Desk Agent where you can make a difference in every guest's experience!

Job Type: Full-time

Pay: $12.75 - $13.25 per hour

Work Location: In person

Quick Apply

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