Top 79 Front desk agent Jobs in China Grove, Nc

Hotel Front Desk Associate
Courtyard Concord —Concord, NC
- $17 an hour
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
5d
Front Desk Agent
Axisholdings Corp —Charlotte, NC
- $23 - $28 an hour
- Weekends as needed
- Computer literacy
- Administrative experience
- In-person
- Paid training
- Health insurance
Quick Apply
Patient Representative (Front Desk)- Reserved Staffing- Huntersville
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Salisbury, NC
- Monday to Friday
- Clean driving record
- High school diploma or GED
- Clinic
13d
Retail Front Desk Associate
Mulch Solutions LLC —Concord, NC
- $17 - $20 an hour
- Residential
- Computer skills
- Communication skills
Quick Apply
Front Desk Coordinator I
Smile Doctors —Mooresville, NC
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
4d
Part-Time Guest Services Representative
Hendrick Chrysler Dodge Jeep Ram FIAT of Concord —Concord, NC
- $18.50 an hour
- Part-time
- Dealership
- Ability to walk for extended periods
- Basic math
- Paid training
- Employee assistance program
Hotel Front Desk Agent FT & PT
Hilton Charlotte University Place —Charlotte, NC
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
6d
Front Desk Reception
Charlotte Gastroenterology & Hepatology —Mooresville, NC
- 8 hour shift
- Computer literacy
- Ability to climb stairs
- High school diploma or GED
Night Auditor
Courtyard Concord —Concord, NC
- $17 - $18 an hour
- Weekends as needed
- Microsoft Word
- English
- Hotel
Quick Apply
Dental Front Desk Coordinator
Cosmetic Dentistry of the Carolinas —Huntersville, NC
- $23 - $28 an hour
- Full-time
- Dental office
- Mid-level
- 3 years
- Health insurance
- 401(k)
Quick Apply
5d
Guest Service Representative
Nothing Bundt Cakes —Salisbury, NC
- $10 - $13 an hour
- Part-time
- Bakery
- 16+ years old
- Computer skills
Quick Apply
Part Time Front Desk Agent/ Guest Services Rep
Aloft - Mooresville/Lake Norman —Mooresville, NC
- $13.50 - $16.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- AD&D insurance
- Disability insurance
5d
Front Desk & Guest Experience Associate | Sports Facility
Kemba Walker Sport Academy —Concord, NC
- $15 - $17 an hour
- Part-time
- In-person
- Entry level
- Under 1 year
- Gym membership
Quick Apply
8d
Part Time Front Desk Agent/ Guest Services Rep
Candlewood Suites Mooresville —Mooresville, NC
- $13 - $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- AD&D insurance
- Disability insurance
5d
Front Desk/Receptionist
Goshen Medical Center —Cleveland, NC
- Word processing
- Windows
- High school diploma or GED
Guest Service & Sales Agent
Great Wolf Lodge —Concord, NC
- $14.50 an hour
- Weekends as needed
- Background check
- Pass drug screening
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Guest Service Representative
Hilton Garden Inn Charlotte/Mooresville, NC —Mooresville, NC
- Part-time
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Front Desk GSA
European Wax Center —Concord, NC
- $13 - $16 an hour
- Part-time
- No education required
- Sales
- Front desk
- Paid time off
- Employee discount
Quick Apply
Hotel Front Desk Night Auditor
Hilton Charlotte University Place —Charlotte, NC
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
6d
Guest Services Agent
Naman Hotels —Concord, NC
- Part-time
- Hotel
- Computer skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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Hotel Front Desk Associate

Courtyard Concord
Concord, NC

Quick Apply

Job Details

Full-time
$17 an hour
5 days ago

Qualifications

English
Receptionist experience within hospitality industry

Full Job Description

We offer Daily pay! Access up to 50% of your earned wages after every shift.

The Courtyard by Marriott, located in Concord, NC, is currently hiring for a full-time Front Desk Associate to serve as our guests’ first point of contact and manage all aspects of their accommodation. The person hired for this position will need flexibility to work 7am-3pm or 3pm-11pm; weekday and weekend availability is required.

Position Summary:

As a Front Desk Associate, you will play a vital role in ensuring an exceptional and memorable experience for guests. Front Desk Associates are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information about the local area or ensuring their needs are met during their stay, your dedication to customer service will be instrumental in exceeding guest expectations.

RESPONSIBILITIES

Greet guests at check-in with a smile and warm welcome, and complete the registration process, according to brand and company standards, by entering and retrieving information from system, confirming guest information and identity, referring to guest by name, confirming room rate and type, assigning room, coding electronic keys, acknowledging loyalty status, promoting marketing programs, providing welcome information, and ensuring guest knows location of room and elevator
Greet guests at check-out with a smile and warm greeting and complete the check-out process, according to brand and company standards, including referring to guest by name, confirming room rate and other charges (e.g. market and dining purchases, parking, etc.) are accurate and accounted for in the system, confirming payment method, update if needed, processing payment, and printing or emailing folio (confirm email, if applicable). Document guest’s preferences, to ensure the best possible experience for future stays, by updating guest’s profile.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services, facilities and benefits of loyalty program
Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting and offering assistance
Respond to guest inquiries and requests promptly, and in a friendly and efficient manner.
Use attentive/active listening skills when fielding guest complaints. Apologize, empathize and take prompt action to resolve complaint. Escalate to a manager, if necessary.
Complete designated start and end-of-shift tasks and reports
Inform customers about payment methods and verify their credit card data

SKILLS

1 year experience working as a hotel front desk agent required
Competent computer skills including knowledge of Microsoft Word and Excel
Experience using hotel reservation system such as Lightspeed, FOSSE or PEP is a plus.
Organization skills and attention to detail
Friendly and customer service oriented
Good interpersonal and problem-solving skills
Ability to work weekends is required

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, count currency, perform basic arithmetic, talk to customers on the phone and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk and stand for long periods of time. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

DISCLAIMER

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

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Refine Your Search

front desk agent jobs in china grove, nc

Hotel Front Desk Associate

Front Desk Agent

Patient Representative (Front Desk)- Reserved Staffing- Huntersville

Retail Front Desk Associate

Front Desk Coordinator I

Part-Time Guest Services Representative

Hotel Front Desk Agent FT & PT

Front Desk Reception

Night Auditor

Dental Front Desk Coordinator

Guest Service Representative

Part Time Front Desk Agent/ Guest Services Rep

Front Desk & Guest Experience Associate | Sports Facility

Part Time Front Desk Agent/ Guest Services Rep

Front Desk/Receptionist

Guest Service & Sales Agent

Guest Service Representative

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Hotel Front Desk Night Auditor

Guest Services Agent

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