Top 117 Customer care coordinator Jobs in Chino, Ca

Referrals - Referral Coordinator
Unicare Community Health Center —Pomona, CA
- $25 - $30 an hour
- Weekends as needed
- Spanish
- Customer service
- English
Intake & Medical Records Coordinator
Bella Terra Hospice —Corona, CA
- $22 - $27 an hour
- Full-time
- Mid-level
- Home Health
- 1 year
- Opportunities for advancement
Quick Apply
9d
Case Management Coordinator - Per Diem - Days - 8hr QVH West Covina, California
Emanate Health —West Covina, CA
- $30 an hour
- 8 hour shift
- Hospital
- Customer service
- High school diploma or GED
Patient Care Coordinator
Lorian Health —Riverside, CA
- $21 - $30 an hour
- Full-time
- Microsoft Excel
- Management
- Surgery
- Mileage reimbursement
- Fuel card
Quick Apply
Referral Coordinator - Primary Care Clinic - Full Time - Days - 8hr Glendora Glendora, California
Emanate Health —Glendora, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Spanish
- Customer service
- Primary Care
Registration Representative - Full Time - Variable - 8hr FPH Glendora, California
Emanate Health —Glendora, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Bilingual
- Customer service
- High school diploma or GED
Bed Control Representative - Registration - Full Time - Mid Shift - 8hr QVH West Covina, California
Emanate Health —West Covina, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Hospital
- Customer service
- High school diploma or GED
3d
Virtual Treatment Coordinator
Zak Dental Corp —Covina, CA
- $20 - $25 an hour
- Spanish
- Sales
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Case Management Coordinator - Per Diem - Days - 8hr QVH
Emanate Health —West Covina, CA
- $30 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- Organizational skills
Quick Apply
5d
Bed Control Representative - Registration - Full Time - Mid Shift - 8hr QVH
Emanate Health —West Covina, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Hospital
- Customer service
- High school diploma or GED
Quick Apply
5d
Admissions Coordinator PRN
Vibra Healthcare —San Bernardino, CA
- $21.84 - $28.05 an hour
- Per diem
- Hospital
- Computer literacy
- Medical office experience
- Continuing education credits
- Health savings account
Patient Care Coordinator
WESTERN GROWERS GROUP —Irvine, CA
- $40,580.28 - $52,756.02 a year
- Full-time
- Remote
- Spanish
- HIPAA
- English
Quick Apply
13d
Patient Services Coordinator
Medica Talent Group —Anaheim, CA
- $20 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
Quick Apply
Referral Coordinator / Procedure schedule
GASTROENTEROLOGY —San Bernardino, CA
- $20 - $22 an hour
- Full-time
- Spanish
- Vital signs
- HIPAA
Quick Apply
Patient Care Coordinator/Front office
Innovative Smiles —Cerritos, CA
- From $25 an hour
- Full-time
- Dental office
- HIPAA
- Administrative experience
- Dental insurance
- Employee discount
Quick Apply
9d
Dental Treatment Coordinator
Patrick Yoshikane, D.D.S. —Orange, CA
- From $28 an hour
- Full-time
- Dental office
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
2d
Service BDC Representative
BMW/MINI of Ontario —Ontario, CA
- $20 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health insurance
- Dental insurance
3d
Admissions Coordinator Full-time Days (Outpatient)
Vibra Healthcare —San Bernardino, CA
- $21.84 - $28.05 an hour
- Full-time
- Hospital
- Computer literacy
- Medical office experience
- Continuing education credits
- Health savings account
3d
Registration Representative - Per Diem - Varied Shift - 8hr QVH West Covina, California
Emanate Health —West Covina, CA
- $24 an hour
- 8 hour shift
- Bilingual
- Customer service
- High school diploma or GED
3d
Referral Coordinator - Primary Care Clinic - Full Time - Days - 8hr Glendora
Emanate Health —Glendora, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Spanish
- Customer service
- Primary Care
Quick Apply
5d

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Referrals - Referral Coordinator

Unicare Community Health Center -
Pomona, CA

Apply Now

Job Details

$25 - $30 an hour

Qualifications

Spanish
English
High school diploma or GED
Healthcare referral management

Full Job Description

Req #176

Unicare Community Health Center-Pomona, 1501 East Holt Ave, Pomona, California, United States of America

Job Description

Posted Friday, June 26, 2026, 2:00 AM

Job Summary

Referral Coordinator I is responsible for coordinating the care between the medical providers and the specialists to ensure that the patients are getting the appropriate care.

Duties/Responsibilities:

Responsible for processing the referrals submitted by health care providers in all referral queues.
Must complete the referral life cycle, submit-approve-notify patient-follow-up-secure medical records within the identified time periods.
Adhere to insurance requirements and closely communicate with clinicians for all clinical care needs to process a referral.
Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. This tracking may use an EHR database.
Ensure complete and accurate registration, including patient demographic and current insurance information.
Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
Review details and expectations about the referral with patients.
Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance).
Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion.
Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.
Ensure that referrals are addressed in a timely manner.
Remind patients of scheduled appointments via mail or phone.
Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.
Any and all other duties as assigned.

Non-Essential Functions

As directed by the Referral Supervisor, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.

Professional Requirements

Adhere to dress code, appearance is neat and clean.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Participate in performance improvement and continuous quality improvement activities.
Must have reliable transportation.

Qualifications

High school diploma or GED required.
Medical assistant certification preferred.
One (1) to two (2) years referral experience.
Bilingual in English/Spanish required.

Knowledge, Skills, and Abilities

Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Strong customer service focus
Effective verbal and written communication skills
Teamwork orientation
Organized and able to manage competing priorities
Good judgment
Resourcefulness in problem solving
Able to take and follow through with delegated tasks and accountability

Physical Requirements and Environmental Conditions

Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand and finger dexterity to perform fine motor function without tremor.
Full range of body motion including twisting body, pushing, and pulling.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the position.

Working Conditions

Non-Ionizing Radiation (microwaves)
Hazardous Exposure (chemical [E.G. Latex] and infectious)

Work Schedule

You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.

Our Mission

The mission of Unicare is to be a community health care organization that treats everyone with dignity, respect and cultural sensitivity to help create an environment in which all can prosper.

Job Details

Pay Type

Hourly

Hiring Min Rate

25 USD

Hiring Max Rate

30 USD

Apply Now

Refine Your Search

customer care coordinator jobs in chino, ca

Referrals - Referral Coordinator

Intake & Medical Records Coordinator

Case Management Coordinator - Per Diem - Days - 8hr QVH West Covina, California

Patient Care Coordinator

Referral Coordinator - Primary Care Clinic - Full Time - Days - 8hr Glendora Glendora, California

Registration Representative - Full Time - Variable - 8hr FPH Glendora, California

Bed Control Representative - Registration - Full Time - Mid Shift - 8hr QVH West Covina, California

Virtual Treatment Coordinator

Case Management Coordinator - Per Diem - Days - 8hr QVH

Bed Control Representative - Registration - Full Time - Mid Shift - 8hr QVH

Admissions Coordinator PRN

Patient Care Coordinator

Patient Services Coordinator

Referral Coordinator / Procedure schedule

Patient Care Coordinator/Front office

Dental Treatment Coordinator

Service BDC Representative

Admissions Coordinator Full-time Days (Outpatient)

Registration Representative - Per Diem - Varied Shift - 8hr QVH West Covina, California

Referral Coordinator - Primary Care Clinic - Full Time - Days - 8hr Glendora

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