Top 3502 Manager of call Jobs in Chino, Ca

Call Center Manager (Healthcare)
Infusion For Health —Brea, CA
- $85,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Application Manager
Essex Property Trust —Irvine, CA
- $73,000 - $89,000 a year
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
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Call Center Representative
TaxRise —Irvine, CA
- $24 - $25 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Senior Assistant Manager
Hobby Lobby —Rancho Cucamonga, CA
- $70,000 - $76,975 a year
- Merchandising
- Mid-level
- Mentoring
- Paid holidays
- Disability insurance
Senior Assistant Manager
Hobby Lobby —West Covina, CA
- $70,000 - $76,975 a year
- Merchandising
- Mid-level
- Mentoring
- Paid holidays
- Disability insurance
Manager of Call Center
Riverside Medical Clinic —Riverside, CA
- $93,067.52 - $134,947.90 a year
- Full-time
- Bachelor of Science
- Medical office experience
- BLS Certification
Mailroom Clerk
Western University of Health Sciences (Procurement Services) —Pomona, CA
- $20.00 - $22.75 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
1d
Call Center Representative
Arrowhead Orthopaedics —Riverside, CA
- Full-time
- Computer literacy
- Medical office experience
- HIPAA
GUEST SERVICES FOR MUSIC VENUE
Live Nation —Riverside, CA
- $16.90 - $20.00 an hour
- Part-time
- High school diploma or GED
- Fair chance
- Communication skills
Mailroom Clerk
Western University of Health Sciences —Pomona, CA
- $20.00 - $22.75 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Outlook
- Paid time off
- Retirement plan
6d
Provider Service Representative
Optum —Ontario, CA
- $18 - $32 an hour
- Full-time
- Spanish
- Pass drug screening
- English
- AD&D insurance
- Employee stock purchase plan
Operations - Call Center Manager
Unicare Community Health Center —Ontario, CA
- $28 - $30 an hour
- Spanish
- Microsoft Excel
- Microsoft Outlook
14d
Guest Service Agent
Ontario SpringHill Suites by Marriott —Ontario, CA
- $18 an hour
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
17h
Business Operations Associate - Part Time
CarMax Auto Superstores, Inc. —Ontario, CA
- $17.40 - $28.00 an hour
- Part-time
- Dealership
- Mentoring
- Organizational skills
Customer Service Representative I (CSR I) - Paid Training
Call the Car —Diamond Bar, CA
- $19 - $20 an hour
- Weekends as needed
- Computer literacy
- Criminal background check
- Travel
- Paid training
- AD&D insurance
Quick Apply
1d
Guest Services Representative - Hampton Inn Rancho Cucamonga, CA
Hampton Inn & Suites, Rancho Cucamonga, CA —Rancho Cucamonga, CA
- $18 - $19 an hour
- Part-time
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - 1st Shift (Hybrid)
Stryker —Irvine, CA
- $23.41 - $30.80 an hour
- Overtime
- Salesforce
- Mid-level
- Office
- Health savings account
- AD&D insurance
6d
Host - Chino Hills Chili's
Chili's —Chino Hills, CA
- $16.00 - $18.25 an hour
- Part-time
- Casual dining restaurant
- No experience needed
- Entry level
- Health insurance
- Dental insurance
Driver
Allara Senior Living —Rancho Cucamonga, CA
- $20 - $23 an hour
- Part-time
- Background check
- Clean driving record
- Experience working with individuals with disabilities
- Paid training
- Paid holidays
Quick Apply
1d
Program Manager
MERCY HOUSE —Corona, CA
- $79,040 a year
- Full-time
- Spanish
- Customer service
- Mid-level
Quick Apply

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Call Center Manager (Healthcare)

Infusion For Health -
Brea, CA

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Teamwork
Microsoft Excel
Managing teams in a customer support role
Research
Workers' compensation insurance knowledge
Team development
ADA compliance
Bachelor's degree
Vendor relationship management
Leading team collaboration initiatives
Quality audits
Business operations
Supplier relationship management (SRM)

Full Job Description

Infusion for Health is a referral-based infusion center that services all providers in multiple locations in California, Arizona, Nevada, Washington, Colorado, and Missouri. Our center is unique and offers individual comfortable private rooms for our patients. Our mission is to provide exceptional service in the administration of infusion therapy in a comfortable, patient-focused environment by providing exemplary professional clinical care.

This position is full-time, Monday to Friday, located in Brea, CA. Pay range is $90k-$100k/year

Job description

Are you a dynamic leader with a passion for delivering extraordinary patient care? Do you thrive in a fast-paced environment where you can make impactful decisions and drive operational excellence? We are seeking a Manager of Patient Care to join our team and oversee the success of our front-end patient care services. This pivotal role will be instrumental in driving rapid, sustained and scalable performance for multiple service functions, ensuring exceptional patient care operations, operational efficiency, and regulatory compliance. Scope of role includes oversight of patient intake department, including insurance eligibility, authorization and scheduling. Also includes verification and authorization for returning patients, and inbound call support.

Key Responsibilities:

Leadership & Team Management: Train and develop a high-performing off-site team, fostering a culture of pride and ownership. You will oversee staffing, provide mentorship, and ensure that our team meets and exceeds performance goals. Your leadership will be key in maintaining a positive and efficient work environment.
Quality Assurance: Implement and monitor quality control audits, ensuring that our patient care services meet the highest standards. You will provide constructive feedback to staff and senior leadership and take proactive steps to continuously improve our operations.
Results-oriented performance: Identify, prioritize and execute plan to achieve KPIs and priorities. Can include process / workflow changes, tools, coaching or performance management, and/or collaboration with other functional areas or external stakeholders. Includes significant partnership with Revenue Cycle and Sales functions.
Build an intimate knowledge base and understanding of all aspects of the department, including patient experience and insurance related processes. Includes Intake workflow, tools, and personnel, as well as upstream and downstream processes.
Create, develop, and implement Policies and Procedures or work instructions where appropriate.
Keep direct supervisor informed of work progress, timetables, and issues.
Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices).
Other duties as assigned.

Qualifications:

Third Party Vendor Management experience
Bachelor’s degree or equivalent experience.
At least 3+ years of experience leading a team in a healthcare organization; experience in insurance eligibility and authorization preferred.
Proven ability to lead teams of 10-20 employees.
Strong understanding of Medicare, Commercial and Medicaid insurances.
Proven expertise in service-focused operations.

Skills & Abilities:

Results driven; allocates time and energy on key drivers in a fast-paced environment
Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization
Able to effectively problem solve new challenges, and support team to solve issues as needed
Display independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes limited in nature
Strong research and auditing skills, and high curiosity to understand root cause and design solutions to prevent recurrence
Clearly communicate to team members; hold accountable and also recognize and celebrate success
Appropriately delegate authority and responsibility, and hold team members accountable
Plan for future needs (6-12 months) to anticipate potential obstacles
Detail-oriented, organized and process focused; self-motivated and proactive
Ability to work independently and as part of a team
Proficient in Microsoft Word, Excel and Outlook

Pay: $85,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

How many years of call center leadership experience do you have?
Do you have experience managing third party vendors? What kind?
Have you managed an off-site call center?

Work Location: In person

Quick Apply

Refine Your Search

manager of call jobs in chino, ca

Call Center Manager (Healthcare)

Application Manager

Call Center Representative

Senior Assistant Manager

Senior Assistant Manager

Manager of Call Center

Mailroom Clerk

Call Center Representative

GUEST SERVICES FOR MUSIC VENUE

Mailroom Clerk

Provider Service Representative

Operations - Call Center Manager

Guest Service Agent

Business Operations Associate - Part Time

Customer Service Representative I (CSR I) - Paid Training

Guest Services Representative - Hampton Inn Rancho Cucamonga, CA

Customer Service Representative - 1st Shift (Hybrid)

Host - Chino Hills Chili's

Driver

Program Manager

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