Top 204 It support specialist Jobs in Chino Hills, Ca

Software Support Analyst
Nortridge Software —Foothill Ranch, CA
- $55,000 - $60,000 a year
- 8 hour shift
- Software troubleshooting
- Customer service
- Research
- Health insurance
- Dental insurance
Quick Apply
Associate Technical Support
Panda Restaurant Group —Rosemead, CA
- $29.00 - $40.50 an hour
- Email
- Hybrid work
- Research
- Bachelor's degree
- 1 year
- AD&D insurance
- Disability insurance
Quick Apply
6d
Information Technology Help Desk Specialist
Azul Vision —Chino, CA
- $23 - $26 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
9d
Desktop Support Technician
University of California, Riverside —Riverside, CA
- $32.00 - $48.72 an hour
- Full-time
- Mid-level
- Analysis skills
- University
INFORMATION SYSTEMS ASSISTANT
GEARY PACIFIC CORPORATION —Anaheim, CA
- $27 - $29 an hour
- Full-time
- Azure
- ERP systems
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Helpdesk Operator (Temp)
Panda Restaurant Group —Rosemead, CA
- $24.00 - $30.50 an hour
- Email
- Hybrid work
- High school diploma or GED
- Entry level
- 401(k) matching
- Gym membership
Quick Apply
IT Support Technician
Hard Rock Digital —Ontario, CA
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Continuous improvement
Quick Apply
3d
Helpdesk Technician
Knobbe Martens Olson & Bear LLP —Orange County, CA
- $60,000 - $75,000 a year
- Overtime
- Windows
- Travel
- Communication skills
- Profit sharing
- Paid holidays
8d
Desktop Support Supervisor
County of Orange —Santa Ana, CA
- $107,598.40 - $144,892.80 a year
- Full-time
- Customer service
- Research
- Mid-level
4d
Technical Support Specialist
Newegg —Diamond Bar, CA
- $23 - $24 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
1d
IT Help Desk - Support Specialist
Arakelian Enterprises Inc —Irwindale, CA
- $26.00 - $41.70 an hour
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Specialist II
MFI Recovery Center —Riverside, CA
- $33 an hour
- Full-time
- Background check
- Current TB test
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
3d
IT Support Specialist
WINONICS —Brea, CA
- $23 - $25 an hour
- Full-time
- Computer Science
- ERP systems
- Mid-level
Quick Apply
Help Desk Technician
Lentegrity —Foothill Ranch, CA
- $27.90 - $30.75 an hour
- Hybrid work
- Mid-level
- Windows
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
1d
IT Support Analyst (In Office - Ontario, California)
Quanta Services —Ontario, CA
- $26.44 - $38.46 an hour
- Monday to Friday
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
3d
Desktop Systems Analyst
Glidewell Dental —Riverside, CA
- $27.81 - $34.00 an hour
- Full-time
- 5 years
- Research
- Mid-level
Technical Support Scientist
Abbott Laboratories —Pomona, CA
- $81,500 - $141,300 a year
- Full-time
- Microsoft Word
- Bachelor of Science
- Research
- Health insurance
- Tuition reimbursement
Service Desk Analyst
Financial Partners Credit Union —Costa Mesa, CA
- $30 - $42 an hour
- Research
- Mid-level
- Communication skills
Quick Apply
Technical Support Specialist
Crowell & Moring —Irvine, CA
- $61,000 - $100,000 a year
- On call
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
IT Support Tech
Guardian Tax —Irvine, CA
- $23 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
Quick Apply
3d

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it support specialist jobs near chino hills, ca

Software Support Analyst

Nortridge Software -
Foothill Ranch, CA

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Report preparation
Software troubleshooting
Customer service
Loan origination
Microsoft SQL Server
Process improvement
Windows
SQL
Managing clients in a customer support role
Analysis skills
Accounting
Data interpretation
Financial services
Technical Proficiency
Help desk

Full Job Description

Job description

In order to service our growing customer base, we are looking for highly motivated individuals to add to our technical support staff. This position will be part of a highly collaborative, driven team that works closely together to handle client technical support. The Software Support Analyst is the first line in resolving customer issues with our proprietary loan servicing software Nortridge Loan System.

Responsibilities:

· Provide support to our clients through phone, email or portal submission

· Research, diagnose, troubleshoot and identify solutions to resolve customer issues

· Document detailed record of interactions with customer’s reported activities and completed solutions along with any further actions required in the ticket system

· Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

· Increase personal technical knowledge by reading user manuals and training videos

· Collaborate with team members to research and resolve problems

· Perform other related duties as assigned

Requirements and Skills:

· Customer service focus

· Strong analytical and technical skills

· Ability to collect, organize, analyze and disseminate significant amounts of information.

· Collaborative mindset

· Ability to communicate technical information in an accessible manner to non-technical users

· Excellent problem-solving and troubleshooting skills

· Process improvement mindset

· Experience in related software support position is required.

. Experience in loan origination and/or loan servicing is preferred.

· Experience in financial services industry or similar business and/or working knowledge of business concepts like finance and accounting is preferred

. Basic knowledge of SQL, either MS SQL or Oracle is preferred.

. Highly professional, disciplined self-starter, in addition to working independently as well as within a team in an entrepreneurial environment.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Experience:

Help desk: 2 years (Required)
Windows: 2 years (Required)
Software support: 2 years (Required)

Ability to Commute:

Foothill Ranch, CA 92610 (Required)

Ability to Relocate:

Foothill Ranch, CA 92610: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in chino hills, ca

Software Support Analyst

Associate Technical Support

Information Technology Help Desk Specialist

Desktop Support Technician

INFORMATION SYSTEMS ASSISTANT

Helpdesk Operator (Temp)

IT Support Technician

Helpdesk Technician

Desktop Support Supervisor

Technical Support Specialist

IT Help Desk - Support Specialist

IT Specialist II

IT Support Specialist

Help Desk Technician

IT Support Analyst (In Office - Ontario, California)

Desktop Systems Analyst

Technical Support Scientist

Service Desk Analyst

Technical Support Specialist

IT Support Tech

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