Top 14 Hotel operations manager Jobs in Chino Hills Ca

Rooms Operations Manager
Marriott International, Inc —Pomona, CA
- $31.50 - $38.46 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
5d
Operations Manager
Residence Inn Ontario —Ontario, CA
- $70,304 - $70,350 a year
- Nights as needed
- Inventory management
- Word processing
- Mid-level
3d
OPERATIONS MANAGER
COURTYARD - SANTA ANA —Santa Ana, CA
- $72,000 - $78,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Opportunities for advancement
Quick Apply
9d
Operations Manager
Sonesta —Anaheim, CA
- $73,000 - $75,000 a year
- Full-time
- Basic math
- Mid-level
- Hotel
- Paid parental leave
- Health savings account
3d
Operations Manager ("Gerente de Operaciones")
Hilton Hotel Arcadia —Arcadia, CA
- $82,500 a year
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
12d
Operations Manager
Marriott International, Inc —Foothill Ranch, CA
- $28.35 - $32.69 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
2d
Hotel - Operations Manager
Hyatt Place Pasadena —Pasadena, CA
- Full-time
- Background check
- No high school diploma
- Mid-level
Hotel - Operations Manager
Ensemble Hospitality —Pasadena, CA
- Full-time
- Background check
- No high school diploma
- Mid-level
Operations Supervisor
Rancho Cucamonga Hilton Garden Inn —Rancho Cucamonga, CA
- $20 an hour
- Full-time
- Ability to walk for extended periods
- Word processing
- Computer literacy
Quick Apply
Operations Manager
Hyatt Place Pasadena —Pasadena, CA
- Full-time
- No high school diploma
- Mid-level
- Hotel
Quick Apply
Operations Supervisor ("Supervisor/a de Operaciones")
HOTEL LULU —Anaheim, CA
- $23 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Room Operations Supervisor
AC Hotel by Marriott Irvine —Irvine, CA
- $21 - $23 an hour
- Weekends as needed
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Rooms Operations Supervisor
AC Hotel Irvine by Marriott —Irvine, CA
- From $21 an hour
- Weekends as needed
- Background check
- Spanish
- English
- Free parking
- Health insurance
Quick Apply
8d

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Hotel General Manager
Confidential —Anaheim, CA
Be present on the floor greet guests, resolve issues in real time, and ensure every guest interaction reflects hospitality excellence.
$63,680.82 - $90,000.00 a year
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Hotel General Manager
Confidential —Fullerton, CA
Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction…
$85,000 - $100,000 a year
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Operations Manager
Holiday Inn Express Chillicothe East —Chillicothe, OH
Direct and coordinate activities of the front desk, housekeeping, reservations, guest services, security, and maintenance departments.
Quick Apply
6d
Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply

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Rooms Operations Manager

Marriott International, Inc -
Pomona, CA

Apply Now

Job Details

Full-time
$31.50 - $38.46 an hour
5 days ago

Qualifications

Hotel housekeeping management
Managing teams in a customer support role
Employee grievance management
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Hotel operational efficiency
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Performance management
Quality control audit
High school diploma or GED
Team development
Team management
Hospitality Management
Financial statement interpretation
Business Administration
Receptionist experience within hospitality industry
Financial performance measurement
Quality audits
Hotel and accommodations guest complaints handling
Business operations
Customer satisfaction improvement
Business
2 years
Teaching
Hotel maintenance management

Full Job Description

Additional Information
Job Number26093187
Job CategoryRooms & Guest Services Operations
Location601 W McKinley Ave, Pomona, California, United States, 91768
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $31.50-$38.46 per hour
Bonus Eligible: Y

JOB SUMMARY

Supports the successful execution of all operations in the hotel operations departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area

CORE WORK ACTIVITIES

Supporting Rooms Operations Team

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

Assists in ensuring that the team has the capabilities to meet expectations.

Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.

Supporting Property Rooms Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

Assists in performing required annual Quality audit with GM & RD.

Ensures a viable key control program is in place.

Understands financial statements, sales and activity reports, and other performance data.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel operations manager jobs in chino hills ca

Rooms Operations Manager

Operations Manager

OPERATIONS MANAGER

Operations Manager

Operations Manager ("Gerente de Operaciones")

Operations Manager

Hotel - Operations Manager

Hotel - Operations Manager

Operations Supervisor

Operations Manager

Operations Supervisor ("Supervisor/a de Operaciones")

Room Operations Supervisor

Rooms Operations Supervisor

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