Top 133 Care worker Jobs in Chippewa Falls, Wi

Customer Care Specialist
Mason Companies, Inc. —Chippewa Falls, WI
- $19 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
11d
Home Care Aide NEEDED For Elderly Female In Eau Claire, WI
Care Planning Institute, Inc —Eau Claire, WI
- $28 an hour
- Part-time
- Background check
- Current TB test
- Home Health
Quick Apply
Caregiver
New Beginnings 2.0 —Cornell, WI
- From $16 an hour
- 12 hour shift
- Background check
- Cooking
- No experience needed
- Paid holidays
- Paid time off
Quick Apply
Caregiver
Sevita —Cadott, WI
- Full-time
- Experience working with individuals with developmental disabilities
- No experience needed
- Driver's License
- Paid holidays
- Paid time off
7h
Direct Support Caregiver
Sevita —Cadott, WI
- $17 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Communication skills
- Paid holidays
- Paid time off
7d
Caregiver
Sevita —Eau Claire, WI
- Full-time
- High school diploma or GED
- Driver's License
- Communication skills
- Paid holidays
- Paid time off
Direct Support Caregiver
Sevita —Cadott, WI
- $16.30 an hour
- Full-time
- Driver's License
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Caregiver
Sevita —Cadott, WI
- Part-time
- No experience needed
- Driver's License
- Communication skills
- Paid holidays
- Paid time off
7h
Lead Direct Support Professional (DSP) / Caregiver
Dungarvin —Chippewa Falls, WI
- $19.50 an hour
- Full-time
- 18 years or older
- Mid-level
- Residential
- Paid training
- Mileage reimbursement
Quick Apply
1d
Direct Support Caregiver
Sevita —Cadott, WI
- $15.50 an hour
- Driver's License
- Communication skills
- Entry level
- Paid holidays
- Paid time off
7h
Direct Support Caregiver
Sevita —Eau Claire, WI
- $15 an hour
- Full-time
- Driver's License
- Communication skills
- Entry level
- Paid holidays
- Paid time off
7h
In Home Caregiver in the Chippewa Falls and surrounding areas
Visiting Angels Eau Claire —Chippewa Falls, WI
- $16 - $20 an hour
- Part-time
- Background check
- Caregiving
- Travel
- Flexible schedule
Quick Apply
Caregiver
Sevita —Cadott, WI
- $15.50 an hour
- High school diploma or GED
- Driver's License
- Communication skills
- Paid holidays
- Paid time off
7h
Mobile Mental Health Crisis Worker – Dunn County (Part-Time, On-Call)
NORTHWEST COUNSELING AND GUIDANCE CLINIC —Menomonie, WI
- $0.70 per mile
- 8 hour shift
- Mid-level
- Bachelor's degree
- 2 years
- Paid training
- Wellness program
Quick Apply
In Home Caregiver in the greater Eau Claire area
Visiting Angels Eau Claire —Eau Claire, WI
- $16 - $20 an hour
- Part-time
- Travel
- Cleaning
- In-person
- Flexible schedule
Quick Apply
Direct Support Professional (DSP) / Caregiver
Dungarvin —Eau Claire, WI
- From $18 an hour
- Weekends as needed
- 18 years or older
- Writing skills
- No experience needed
- Paid training
- Mileage reimbursement
Quick Apply
Direct Care Staff
Sevita —Cadott, WI
- $16.30 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Communication skills
- Paid holidays
- Paid time off
Direct Care Staff
Sevita —Cadott, WI
- From $15 an hour
- Full-time
- No experience needed
- Driver's License
- Communication skills
- Paid holidays
- Paid time off
Production Worker/Manufacturing Operator - Weekend Shift
A.J. Manufacturing, Inc. —Bloomer, WI
- From $21.50 an hour
- Weekends as needed
- English
- Residential
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
8d
Lead Direct Support Professional (DSP) / Caregiver
Dungarvin —Eau Claire, WI
- $19.50 an hour
- Full-time
- 18 years or older
- Mid-level
- Residential
- Paid training
- Mileage reimbursement
Quick Apply
1d

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care worker jobs near chippewa falls, wi

Customer Care Specialist

Mason Companies, Inc. -
Chippewa Falls, WI

Quick Apply

Job Details

Full-time
$19 an hour
11 days ago

Benefits

Paid holidays
Dental insurance
Paid time off
Work from home
Vision insurance

Qualifications

Stakeholder relationship building

Full Job Description

JOB SUMMARY:
As a Customer Care Specialist, you will be the core of our customer care operations. Your primary responsibilities involve handling escalated customer inquiries, resolving complex issues, and providing support across multiple communication channels such as phone, email, live chat, and social media. You will work collaboratively with a dedicated team of agents to ensure that our customers’ needs are met with the utmost satisfaction and the highest level of customer service. You will be the final escalation and resolution point of handling for customer concerns.

PRIMARY DUTIES AND RESPONBILITIES:
The below listing of essential functions is not an inclusive listing of all duties that may be requested to be performed by supervisor or manager.

Escalation Handling: Take charge of customer inquiries that have been escalated from Customer Service Representative 1s. Utilize your expertise and knowledge or company policies and products to provide timely and effective resolutions to appease and retain customers while upholding best business practice.
Complex Issue Resolution: Investigate and resolve intricate customer issues and complaints, offering in-depth explanations and appropriate solutions.
Customer Engagement: Build and nurture strong relationships with customers by actively listening, empathizing, and delivering tailored assistance. Maintain a professional and customer -center approach in every interaction.
Product Knowledge: Keep up to date with company products and services, ensuring that you provide accurate and current information to customers. Assist customer in understanding and utilizing our products and offerings effectively.
Documentation: Maintain detailed and precise records of customer interactions and issue resolutions in the customer relationship management system.
Team Collaboration: Work closely with other Customer Care Specialists, supervisors, and cross functional teams to share insights and best practices. Contribute to a positive and cooperative team atmosphere.
Performance Metrics: Meet or exceed performance metrics, including response and resolution times, customer satisfaction scores, and quality assurance standards.

SECONDARY RESPONSIBILITIES:

Process customer orders, accurately and efficiently
Quality testing of new information systems software and related systems.
Participation on project teams as appropriate.

The above listing of essential and periodic functions is not an inclusive listing of all duties that may be required to be performed.

THINGS TO KNOW:

No weekends, so you keep a work/life balance
35% off the brands and products we carry
PTO, paid holidays, health, vision, and dental package
$19 an hour, with potential for annual increases
10:30am-7pm shift
Work from home with all equipment included

KNOWLEDGE, SKILLS, ABILITIES:

Expert interpersonal, written and oral communication skills.
Strong troubleshooting and critical thinking skills, with demonstrated problem-solving agility.
Ability to collaborate, build relationships and communicate at all levels, both inside and outside the organization.
Customer focused.
Strong attention to detail.
Ability to prioritize and meet deadlines.
Excellent time management and organizational skills.
Ability and understanding of the need to protect confidential information.

EDUCATION and/or EXPERIENCE:

High School Diploma or Equivalent is preferred.
Prior experience in customer service is strongly desired.
Functional experience with data entry and computers is preferred.

Quick Apply

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In Home Caregiver in the greater Eau Claire area

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Direct Care Staff

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Lead Direct Support Professional (DSP) / Caregiver

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