Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in patients with Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X, Facebook and YouTube. (*in collaboration with AbbVie)
At Neurocrine, strong leadership drives both business results and team success. We look for leaders who think strategically, anticipate what’s ahead and set clear direction, while building and empowering high-performing teams. Successful leaders foster an environment where people are motivated to do their best work and deliver meaningful, measurable impact through sound decision-making and accountability.
The Sr. Manager, Site Services is an innovative and dynamic self-starter professional who works effectively in a fast-paced, collaborative, and regulated environment managing workplace services throughout our portfolio while creating diverse workplace services for our teams. Our portfolio consists of leading-edge office environments, micro-kitchens, kitchens/cafes, and a variety of technical support spaces that include R&D labs, maintenance facilities, charging infrastructure, and campus. A detail-oriented role with strong operational and administrative knowledge, extensive service contract background, financial management skills, and possess excellence and open customer-service abilities while engaging across all departments and cross-functional teams. Accountable for the strategic direction, operational performance, and continuous improvement of Workplace Services across Neurocrine's campus portfolio. Establishes operational objectives, service standards, and workforce strategies that enhance employee experience, support business continuity, and ensure operational readiness. Leads the development and execution of workplace programs, policies, and service models that may have organization-wide impact while balancing service excellence, scalability, and fiscal responsibility. This role builds strategic working relationships across the organization through working closely with senior management, operations colleagues, finance, HR and legal teams and outside vendors to ensure the integrity of Workplace Services.
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Own the overall workplace services site services execution, ensuring services, standards, and programs effectively support business goals, employee experience, and portfolio readiness
Serve as the strategic workplace services leader and primary advisor to executives, senior leadership, and business stakeholders regarding workplace operations, service delivery strategies, space utilization, employee experience initiatives, and portfolio readiness
Establish vendor strategy and governance models for critical workplace services providers, ensuring performance, risk mitigation, contract compliance, cost optimization, and continuous service improvement across the portfolio. Accountable for workplace services operating budgets, forecasting, resource allocation, vendor investment strategies, and financial performance metrics to ensure alignment with business priorities and organizational objectives
Lead and develop a high-performing workplace services organization through effective talent management, succession planning, coaching, performance management, and leadership of internal staff and external service partners. Develop, implement, and continuously improve workplace services policies, standards, governance processes, and operational frameworks that support organizational objectives and drive consistency across multiple campuses
Develop multi-year workplace services roadmaps, capacity plans, and operational strategies that anticipate organizational growth, workplace trends, and evolving business requirements
Responsible for signage, as well as working with Corporate Communications on Corporate artwork
Implement move, add, and change management/planning and office/workstation readiness
Gather and disseminate lessons learned for improved team performance and continuous improvement
Participate in construction meetings, as needed to ensure established corporate standards are followed
Manage all workplace services which may include food service, kitchen supplies, office supplies, copy services, record retention, office reception, recreation services, etc.
Manage on site events planning and execution, including owning service now process for efficient and effective services
Select, develop and evaluate personnel to ensure the efficient operation of the function
Other duties as assigned
BS/BA degree in Business Administration or related field AND 8+ years progressive experience in office services and manufacturing, R&D and commercial space real estate. OR
Master's degree AND 6+ years of related experience as noted above OR
Managerial / functional management or lead experience required
Proven leadership skills in dynamic environments with shifting priorities, effectively managing multiple stakeholder groups
Strong background in managing workplace operations, employee services, vendor relationships, and cross-functional partnerships across complex portfolios
Expertise in budget management, expense forecasting, and balancing service delivery with fiscal constraints
Excellent organizational and project coordination skills, with a keen eye for detail and accuracy in managing workflows, documentation, and priorities
Ability to develop and implement processes, standards, and service programs that enhance operational efficiency and performance
Demonstrated people leadership experience, including responsibility for employee development, performance management, resource planning, and operational results
Knowledge of space planning and move, adds and changes management
Ability to manage conflict and to lead through vision and values
Listens well and asks questions to determine best path forward
Ability to gain commitment and facilitate change
Knowledge of office services processes and cost-containment strategies
Strong customer service skills
Proven ability to manage contractors and vendors
Requires broad understanding of workplace services operations and how workplace strategies, service delivery models, facilities operations, and employee experience initiatives integrate across multiple business functions to support organizational objectives
Identifies and resolves technical, operational and organizational problems/problems relating to own discipline
Serves as the workplace services functional leader, influencing cross-functional decision-making and driving alignment among business stakeholders, operational partners, and service providers
Strong analytical and problem-solving skills, with a solid process orientation
Ability to use time effectively and prioritize, as well as, manage multiple projects with time sensitive deadlines
Demonstrated ability to lead large-scale, cross-functional initiatives involving multiple stakeholder groups, competing priorities, and significant organizational impact.in a pharmaceutical company such as, but not limited to, multiple field teams, marketing, marketing operations, field operations, IT, commercial operations, and compliance/legal
Strong contract and vendor management skills
Demonstrated strong organizational and management skills
Strong interpersonal and supervisory skills
Strong presentation skills and communications skills
Computer proficiency
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Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.
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The annual base salary we reasonably expect to pay is $154,500.00-$211,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
