Top 3938 Member services representative Jobs in Cicero, Il

Admissions Director
Alden Management Services —Chicago, IL
- $60,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
Quick Apply
6d
Universal Service Representative
NuMark Credit Union —Tinley Park, IL
- $23 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
1d
Per Diem Patient Services Representative - Hematology/Oncology Clinic (Oak Lawn)
Advocate Aurora Health —Oak Lawn, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- Clinic
- Computer skills
MEMBER SERVICE REPRESENTATIVE
Midwest Operating Engineers Fringe Benefit Fund —Countryside, IL
- $31.15 an hour
- Overtime
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Customer Service Representative II (Remote)
American Medical Association —Chicago, IL
- $23.63 - $30.83 an hour
- Remote
- Writing skills
- English
- Mid-level
14h
Patient Access Representative
Loyola Medicine —Melrose Park, IL
- $16.50 - $24.44 an hour
- Part-time
- Customer service
- HIPAA
- High school diploma or GED
- Opportunities for advancement
Patient Services Representative (PSR) - Thoracic Surgery Clinic
Advocate Aurora Health —Chicago Ridge, IL
- $19.80 - $29.70 an hour
- Full-time
- Surgery
- Hospital
- High school diploma or GED
3d
Patient Services Representative (PSR) - Per Diem - Clinic
Advocate Aurora Health —Park Ridge, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- Clinic
- 1 year
2d
Patient Service Representative (PSR) - OB/GYN Clinic - Part-Time
Advocate Aurora Health —Park Ridge, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ob/Gyn
2d
Patient Service Representative - Maternal Fetal Medicine
Advocate Aurora Health —Park Ridge, IL
- $20.80 - $31.20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Outpatient
2d
Patient Access Representative I
Loyola Medicine —Melrose Park, IL
- $16.50 - $24.44 an hour
- Weekends as needed
- Spanish
- HIPAA
- High school diploma or GED
- Tuition reimbursement
- Benefits from day one
Patient Service Representative - Advocate Trinity
Advocate Aurora Health —Chicago, IL
- $19.80 - $29.70 an hour
- Full-time
- Internal Medicine
- Adults
- Outpatient experience
3d
Patient Service Representative I Hospital- 0.8 Emergency (3rd Shift)
Advocate Aurora Health —Oak Lawn, IL
- $20.80 - $31.20 an hour
- Weekends as needed
- Hospital
- Medical office experience
- Basic math
6d
Customer Service Representative
Oil-Dri Corporation of America —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Patient Service Representative (PSR) - Per Diem - Behavioral Health Clinic
Advocate Aurora Health —Park Ridge, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- Clinic
- 1 year
2d
Employee Service Center Representative, Chicago Theatre- Part Time
MSG Entertainment Holdings, LLC —Chicago, IL
- Part-time
- Microsoft Excel
- Oracle
- Mid-level
- Paid jury duty
Quick Apply
Member Services Representative II
UNITE HERE HEALTH —Oak Brook, IL
- $20.36 - $24.97 an hour
- Full-time
- Hybrid work
- Spanish
- Research
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
Patient Service Representative (PSR) - Infusion
Advocate Aurora Health —Park Ridge, IL
- $19.80 - $29.70 an hour
- Full-time
- High school diploma or GED
- 1 year
- Outpatient
19h
Member Experience Representative
Charter Fitness —North Riverside, IL
- Entry level
- Employee discount
- Gym membership
Quick Apply
Member Service Representative
Self-Help —Chicago, IL
- $24.00 - $28.32 an hour
- Full-time
- Spanish
- English
- Office

I want to receive the latest job alert for member services representative in cicero, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member services representative jobs near cicero, il

Admissions Director jobs in Chicago, IL

Patient Access Representative jobs in Melrose Park, IL

Customer Service Representative jobs in Chicago, IL

Patient Services Representative jobs in Park Ridge, IL

Patient Services Representative jobs in Chicago Ridge, IL

Patient Services Representative jobs in Chicago, IL

Senior Customer Service Representative jobs in Chicago, IL

Business Services Representative jobs in Chicago, IL

Member Services Representative jobs in Chicago, IL

Admissions jobs in Remote

Admissions Director jobs in Gaithersburg, MD

Director Bcba jobs in New Jersey

Admissions Director jobs in La Grange, IL

Admissions Director jobs in Swainsboro, GA

Admissions Director jobs in Taylor, TX

Admissions Director jobs in Houston, TX

Patient Care Assistant jobs in Las Vegas, NV

Patient Access Representative jobs in Oregon

Patient Access Representative jobs in Cleveland, OH

Patient Access Representative jobs in Tyler, TX

Admissions Director

Alden Management Services -
Chicago, IL

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
6 days ago

Qualifications

Customer communication
Microsoft Outlook
Spreadsheets

Full Job Description

TITLE: Admissions Director

REPORTS TO: Administrator

JOB SUMMARY

To plan, organize, develop, and operate the Admission Department in accordance with current Federal, State, and local regulations, standards, guidelines, and facility policy.

To ensure that all resident referrals are properly screened, and eligibility is verified, prior to accepting the referral and admitting the patient.

To ensure all required agreements and forms are obtained and properly filled out/signed by the appropriate parties at time of admission to ensure contract and financial compliance. The Admission Director/designee is responsible for ensuring that accurate information and all required forms/agreements are maintained in the Electronic Medical Record system associated with patient/resident financial services.

To partner with the Corporate Accounts Receivable team to ensure timely collection of resident payments. Responsible for attending and participating in scheduled collection/financial meetings. Responsible for collaborating with the Corporate AR team to ensure payments are being collected and contribute to the facility performance through above duties, which result in a decrease or elimination of unnecessary bad debt.

Develop and maintain relationships with key feeder hospital Social Workers/Case Managers, area community agencies and organizations. Responsible for driving and facilitating effective streams of communication related to the services of the facility. Actively promotes Alden through business development activities leading to increased census both in person and remotely with key feeder hospitals.

QUALIFICATIONS

A. Preferred Bachelor’s Degree in related field of study (marketing, finance, healthcare/business management) or 2 years of direct experience.

B. Preferred knowledge of long-term care.

C. Communicates appropriately, is adaptable to changes in assignments and priorities, and can delegate tasks when appropriate.

D. Must have the ability to work independently and manage a wide variety of contact with outside agencies with tact and discretion.

E. Ability to multi-task, meet deadlines in a challenging environment, and be able to think analytically.

F. Always demonstrates positive customer service and a respectful attitude.

G. Technology oriented and must have working knowledge of Microsoft Excel and Microsoft Outlook, EMR systems with the ability to learn new software and systems.

H. Preferred experience with insurance portals.

III.

PHYSICAL REQUIRMENTS

A. Ability to move intermittently throughout the workday and sit at a desk.

B. Ability to work in a fast paced and demanding environment

C. Ability to demonstrate emotional maturity to and work with ill, disabled, elderly, and emotional individuals.

D. Must be able to occasionally move and lift supplies and equipment.

E. Be in good general health; be subject to exposure to infectious waste, diseases, and other conditions, etc.

ESSENTIAL FUNCTIONS:

A. Resident Referral Process

1. Communicate effectively and efficiently with hospital and community agencies regarding admission referrals.

2. Prior to accepting a referral, carefully review the resident’s Skilled Nursing Facility eligibility for Medicaid/Medicare/Insurance in the Eligibility portals. Ensure that only referrals that have SNF coverage are accepted.

3. Complete required identified offender registry verifications and initiate criminal background check requests per facility policy.

4. Ensure that any private pay residents are informed that a 1-month deposit and 1-month advance is due at time of admission unless deposit waiver is approved by the facility Vice President.

5. Review the referral and ensure that that all the resident and any resident representative, Power of Attorney, Guardian information is complete. If incomplete, work with the referral contact at the hospital to ensure the information is completed prior to admission.

6. Accept reservations for resident accommodations in an accurate and organized manner.

7. Collaborate with facility Interdisciplinary Team to analyze referrals to ensure facility can meet resident’s medical and care needs adequately.

8. Notify referring agency timely with outcome.

9. Collaborate with Administrator and nursing department in assigning appropriate rooms to residents.

10. Communicate resident admissions, discharges, or room transfers to appropriate departments in a timely manner.

B. Admission Process:

1. Implement process to ensure all new residents, upon admission, are greeted and escorted to the assigned resident room.

2. Explain facility philosophy, policies and procedures to potential residents,

new residents, and residents’ representatives.

3. Maintain accurate census within the EMR, as per company policy.

4. Once a referral is approved for admission, schedule a time with family and/or resident to obtain admission agreement and any other required forms signed the day of admission or within 72 hours of admission. Ensure all necessary admission documents are uploaded and appropriately categorized/labeled in Point Click Care.

5. Assist other departments with obtaining required documents from residents or resident representatives when necessary.

C. Financial Performance:

1. Responsible for carefully assessing the financial eligibility portion for each referral prior to approving the admission to guarantee that the facility will be able to be reimbursed for the care/services provided.

2. Responsible to partner with the corporate team to address any questions/concerns that may arise related to reimbursement prior to approving admission.

3. Partner with Corporate team members to effectively collect all resident payments.

4. Effectively work with the corporate team to coordinate financial services meetings with residents/POAs/Guardians to obtain payments and/or additional forms/financial information that may be required for payment/billing purposes.

5. Closely monitor the AR Aging report to ensure timely cash collections, immediate action is taken to address past due accounts, and that all collection issues are communicated to the corporate team.

D. Marketing

1. Analyze the Marketing data related to referrals, admissions, discharges, and resident case mix to collaborate in developing and implementing the marketing/census development program.

2. Maintain open lines of communication to act as a liaison between transferring agencies and the facility.

3. Promote ongoing customer service throughout the facility as outlined in the Ambassador Program.

OTHER DUTIES

A. Develop and participate in Quality Assurance Program Improvement initiatives as assigned.

B. Observe and implement facility policies and procedures.

C. Perform other duties as assigned.

Quick Apply

Refine Your Search

member services representative jobs in cicero, il

Admissions Director

Universal Service Representative

Per Diem Patient Services Representative - Hematology/Oncology Clinic (Oak Lawn)

MEMBER SERVICE REPRESENTATIVE

Customer Service Representative II (Remote)

Patient Access Representative

Patient Services Representative (PSR) - Thoracic Surgery Clinic

Patient Services Representative (PSR) - Per Diem - Clinic

Patient Service Representative (PSR) - OB/GYN Clinic - Part-Time

Patient Service Representative - Maternal Fetal Medicine

Patient Access Representative I

Patient Service Representative - Advocate Trinity

Patient Service Representative I Hospital- 0.8 Emergency (3rd Shift)

Customer Service Representative

Patient Service Representative (PSR) - Per Diem - Behavioral Health Clinic

Employee Service Center Representative, Chicago Theatre- Part Time

Member Services Representative II

Patient Service Representative (PSR) - Infusion

Member Experience Representative

Member Service Representative

I want to receive the latest job alert for member services representative in cicero, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected