Top 71 Guest service agent Jobs in Cincinnati, Oh,

Front Desk Agent
Cincinnati's Fidelity Hotel —Cincinnati, OH
- $17 - $20 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Agent
Hilton Cincinnati Netherland Plaza —Cincinnati, OH
- $16 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Hotel Front Desk Attendant
voco | The Clair —Cincinnati, OH
- $15 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Front Desk Agent
Pyramid Hotel Group —Cincinnati, OH
- $15 an hour
- Weekends as needed
- Ability to stand for extended periods
- Communication skills
- Entry level
- Health insurance
- Paid time off
5d
Front Desk Agent
Westin Cincinnati —Cincinnati, OH
- $16 - $17 an hour
- Full-time
- Military
- Office
- Hotel
- Disability insurance
- Health insurance
Quick Apply
4h
Front Desk Agent
Radisson Hotel —Covington, KY
- $16.00 - $17.50 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
1d
Hotel Front Desk Clerk - PM & AM Shift
Moxy Cincinnati Downtown —Cincinnati, OH
- $15 - $16 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Guest Service Agent / Front Desk
BWP Mariemont Inn —Cincinnati, OH
- $15.00 - $15.25 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Employee discount
- Retirement plan
Quick Apply
14d
AGENT - ROOM GS
Pyramid Hotel Group —Cincinnati, OH
- $15 an hour
- Part-time
- Residential
- Driver's License
- Ability to stand for extended periods
- Health insurance
- Paid time off
6d
Hotel Front Desk Attendant - AM & PM - Part-Time
Hampton Inn & Suites Cincinnati/Kenwood —Cincinnati, OH
- $13 - $14 a year
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Guest Service Agent
Hilton Garden Inn Florence —Florence, KY
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
2d
Hotel Front Desk Receptionist
Hyatt Place Sharonville Convention Center —Cincinnati, OH
- $14 - $16 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
12d
Front Desk Agent - 21c Cincinnati Hotel
Main And Vine —Cincinnati, OH
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
Guest Services Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Blue Ash, OH
- $12.50 - $14.00 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Aloft West Chester —West Chester, OH
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Hyatt Sharonville convention Center —Cincinnati, OH
- From $14 an hour
- Weekends as needed
- Bilingual
- Hotel
- Cleaning
- Paid time off
- Employee discount
Quick Apply
13d
Front Desk Agent
Hilton Garden Inn Cincinnati/West Chester —West Chester, OH
- $13 - $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Hotel Front Desk Agent - AM
Aloft Newport on the Levee —Newport, KY
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Ivy Hospitality —West Chester, OH
- $13 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Cincinnati Marriott at RiverCenter —Covington, KY
- Microsoft Outlook
- Hotel
- High school diploma or GED
Quick Apply

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Front Desk Agent

Cincinnati's Fidelity Hotel
Cincinnati, OH

Quick Apply

Job Details

Part-time | Full-time
$17 - $20 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Employee relationship building

Full Job Description

What you'll do:

Greet all guests in close proximity and make each feel important by providing a genuine welcome
Be attentive to the entrance and aware of guests entering and exiting the building; ensure the atmosphere is warm and inviting and work areas are clean and organized
View reservations before arrival and create guest profiles that we can utilize to enhance their experience
Check guests in and out of the hotel in a confident, professional, and personalized manner
Take hotel reservations accurately and efficiently and ensure calls are answered in a timely and courteous manner
Maintain an accurate log of guest calls for assistance or feedback, and ensure completion of all items
Open, secure, and balance out shift banks to include the verification of all cash, credit card, and room charge transactions during all shifts
Maintain accuracy with all accounting and billing procedures
Assist in the development of and implementation of special projects
Have a comprehensive knowledge of hotel availability and current rates and/or special events (which may have an impact on occupancy and availability)
Possess fluent knowledge of local restaurants, special events, city attractions, amenities, and directions.
Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Who you are:

You have a High school diploma or general education degree (GED).
6+ months of related experience in a hospitality, service, or retail role preferred.
You can navigate, operate, and troubleshoot computer systems and software applications.
You can develop and maintain professional relationships and speak effectively before guests and groups of co-workers.
You have effective time management and organizational skills; can prioritize and organize work assignments and follow through as necessary to receive expected results.
You have a strong work ethic and the ability to work autonomously.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

Up to 3 weeks paid time off annually
50% off discount at most New Waterloo restaurants
Health, vision + dental benefits
401K matching
Paid holidays
Volunteer pay
Tuition reimbursement
Referral bonuses
Discounts at our shops, hotels + local partnerships

ABOUT NEW WATERLOO

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Work Location: In person

Quick Apply

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