Top 104 Claims representative Jobs in Cincinnati, Oh

Claims Customer Service Representative
American Modern Insurance Group —Amelia, OH
- Overtime
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Children
- Free parking
- AD&D insurance
6d
Claims Associate
TQL —Cincinnati, OH
- $17.50 - $22.00 an hour
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Patient Accounting Representative II, Pat Fin Svc-Billing-Follow-Up, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- HIPAA
- Mid-level
- 3 years
Quick Apply
Senior Customer Service Representative
Advanced Ground Systems Engineering —Cincinnati, OH
- $70,000 - $90,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
Revenue Cycle Account Coordinator
Centerprise —Loveland, OH
- $25 - $27 an hour
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
- Disability insurance
- Dental insurance
Quick Apply
Restoration Claims Coordinator
Dry Effect —Cincinnati, OH
- $24.27 - $35.00 an hour
- Full-time
- Mid-level
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Care Representative II
Elevance Health —Mason, OH
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Patient Accounting Representative, Patient Finance Services, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Customer service
- Mid-level
- 3 years
Quick Apply
8d
Content Claim Representative/Senior Claim Representative
Great American Insurance Company —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Commuter assistance
- Employee stock purchase plan
Quick Apply
13d
Ceded Reinsurance Claim Representative/Senior Claims Representative
Great American Insurance Company —Cincinnati, OH
- Full-time
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Employee stock purchase plan
Quick Apply
1d
Specialist Technical Denial
St. Elizabeth Healthcare —Erlanger, KY
- Full-time
- HIPAA
- Research
- Mid-level
- Health insurance
- Tuition reimbursement
10d
Customer Service Representative - State Farm Agent Team Member
Marcus Bradley - State Farm Agent —Mount Healthy, OH
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Claims Representative
General Electric Credit Union —Cincinnati, OH
- Office
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
Claim Examiner
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- HIPAA
- Mid-level
- Office
- Life insurance
Reimbursement Specialist
EVERSANA —Mason, OH
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Office
Quick Apply
Multi-Line Representative - State Farm Agent Team Member
Marcus Bradley - State Farm Agent —Mount Healthy, OH
- $70,000 - $90,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
PTOT Registration Representative - JSC IP PT/OT/ST Center - Full Time - Days
The Christ Hospital Health Network —Cincinnati, OH
- Full-time
- High school
- Conflict management
- Entry level
Senior Claims Representative/Specialist - Bond Division
Great American Insurance Company —Cincinnati, OH
- Full-time
- CPA
- 5 years
- Office
- Commuter assistance
- Employee stock purchase plan
Quick Apply
Personal Lines CSR
The Misch Group —Hamilton, OH
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Typing
- Health insurance
- Dental insurance
Quick Apply
Liability Senior Claim Representative/Claims Specialist
Great American Insurance Company —Cincinnati, OH
- Full-time
- 5 years
- Office
- Finance
- Commuter assistance
- Employee stock purchase plan
Quick Apply
1d

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Claims Customer Service Representative

American Modern Insurance Group -
Amelia, OH

Apply Now

Job Details

Full-time
6 days ago

Benefits

Free parking
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Matching gift program
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Life insurance
Prescription drug insurance

Qualifications

High school diploma or GED
Conflict management
Typing

Full Job Description

Location Amelia, United States Job type Full-Time Work mode Hybrid Job level Graduate & Entry-Level Job ID 13722 Company American Modern Insurance Group Employment type Regular Area of expertise Claims & Underwriting

American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property – such as manufactured homes and specialty dwellings – and the recreational market, including boats, personal watercraft, classic cars, and more. We provide specialty product solutions that cover what the competition often can’t.

Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re’s Global Specialty Insurance division. Our employees receive boundless opportunity to grow their careers and make a difference every day.

We are seeking a compassionate and detail-oriented Customer Service Representative to provide exceptional support to our policyholders during their time of need. As the first point of contact for newly reported claims, you will play a critical role in ensuring a positive experience for our customers.

Key Responsibilities:

Provide empathetic and professional support to policyholders via inbound calls (approx. 80-100 calls a day with a 5-7 min average handling time), capturing detailed information for newly reported claims and answering questions about the claims process
Accurately enter claim details into our claim software while on the phone with customers
Respond to inquiries regarding claim status, settlement, and pending documentation
Utilize Microsoft Office Suite on a daily basis to manage and document customer interactions

Work Environment:

This is a high-volume inbound call center role, with back-to-back customer calls and scheduled breaks
The position follows a hybrid schedule, with 40-50% of worktime spent in our Amelia, OH office and the remaining time working from home
To be successful in this role, you must have a dedicated home office space that is free from distractions and outside noise, with the ability to connect to high-speed Ethernet

Schedule and Requirements:

Monday - Friday, 9am - 6pm OR 10am - 7pm EST (full-time)
Overtime may be required during catastrophes

Qualifications:

At least 1 year of customer service experience, with call center experience being highly preferred
High School Diploma or equivalent required; Bachelor's degree preferred
Excellent communication and customer service skills, with a strong emphasis on empathy, active listening, and conflict resolution
Ability to learn quickly and pay attention to detail, with a strong focus on accuracy and quality in a fast-paced environment
Efficient multitasking skills, with the ability to type while listening to customer calls and navigate multiple software systems simultaneously
Proficiency in Microsoft Office Suite, with the ability to learn and adapt to new software and technology
Reliable high-speed internet connection and a dedicated home office space that is quiet, private, and free from distractions (for hybrid work arrangement)
Ability to work a flexible schedule, including evenings and overtime as required, with a commitment to being available during catastrophes and peak periods

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

Two options for your health insurance plan (PPO or High Deductible).
Prescription drug coverage (included in your health insurance plan).
Vision and dental insurance plans.
Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary.
Short and Long Term Disability coverage.
Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).
Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).

In addition to the above insurance offerings, our employees also enjoy:

A robust 401k plan with up to a 5% employer match
A retirement savings plan that is 100% company funded.
Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.
Eligibility to receive a yearly bonus as a Munich Re employee.
A variety of health and wellness programs provided at no cost.
Paid time off for eligible family care needs.
Tuition assistance and educational achievement bonuses.
A corporate matching gifts program that further enhances your charitable donation.
Paid time off to volunteer in your community.
Free parking.
A hybrid environment that gives you a choice in where and how you get work done.
A corporately subsidized on-site cafeteria as well as a We Proudly Serve coffee shop.
An on-site complimentary workout facility as well as walking trails on campus grounds.
On-site wellness center complete with nurse practitioner.

At American Modern, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

Apply Now

Refine Your Search

claims representative jobs in cincinnati, oh

Claims Customer Service Representative

Claims Associate

Patient Accounting Representative II, Pat Fin Svc-Billing-Follow-Up, Full Time, First Shift

Senior Customer Service Representative

Revenue Cycle Account Coordinator

Restoration Claims Coordinator

Customer Care Representative II

Patient Accounting Representative, Patient Finance Services, Full Time, First Shift

Content Claim Representative/Senior Claim Representative

Ceded Reinsurance Claim Representative/Senior Claims Representative

Specialist Technical Denial

Customer Service Representative - State Farm Agent Team Member

Claims Representative

Claim Examiner

Reimbursement Specialist

Multi-Line Representative - State Farm Agent Team Member

PTOT Registration Representative - JSC IP PT/OT/ST Center - Full Time - Days

Senior Claims Representative/Specialist - Bond Division

Personal Lines CSR

Liability Senior Claim Representative/Claims Specialist

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