Top 380 Customer advocate Jobs in Cincinnati, Oh

Benefit Success Manager
ClaimLinx —Cincinnati, OH
- $45,000 - $47,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Customer Relationship Advocate Career Development Experience- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Customer Service Representative- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Customer Service Delivery Advocate- 4 day work week!
Carvana —Hamilton, OH
- $20 an hour
- Background check
- Clean driving record
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Customer Delivery Driver- 4 day work week!
Carvana —Monroe, OH
- $20 an hour
- Background check
- Clean driving record
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
PEC OPH/Patient Engagement Center Advocate
Eye Care Partners Career Opportunities —Cincinnati, OH
- $17 an hour
- Evenings as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
- Paid training
Quick Apply
Customer Care Representative II
Elevance Health —Mason, OH
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Social Services Advocate
St. Vincent de Paul District Council of Cincinnati —Cincinnati, OH
- Monday to Friday
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Resource Navigator
United Way of Greater Cincinnati —Cincinnati, OH
- $22.50 an hour
- Call employer
- Bilingual
- Mid-level
- Bachelor's degree
- 403(b) matching
- Disability insurance
Quick Apply
Office Specialist
NATIONAL YOUTH ADVOCATE PROGRAM —Sharonville, OH
- $20 an hour
- Full-time
- Clean driving record
- Office
- High school diploma or GED
- Continuing education credits
- Mileage reimbursement
Quick Apply
Customer Solutions Advocate
Fifth Third Bank —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Radiology Reading Room Assistant I
Cincinnati Children's Hospital —Cincinnati, OH
- $17.49 - $20.99 an hour
- Full-time
- Urgent Care
- HIPAA
- High school diploma or GED
Field Support Specialist
Maxim Healthcare Services Direct —Cincinnati, OH
- $18 - $20 an hour
- Full-time
- HIPAA
- Office
- Administrative experience
- Profit sharing
- Commuter assistance
Quick Apply
10d
Patient Escorter - Liberty campus
Cincinnati Children's Hospital —Township of Liberty, OH
- $16.50 - $19.80 an hour
- Part-time
- High school diploma or GED
- Children
- Mentoring
Patient Access Specialist
Lindner Center of HOPE —Mason, OH
- Weekends as needed
- Ability to walk for extended periods
- HIPAA
- Residential
- Health savings account
- Disability insurance
Quick Apply
9d
Family Advocate
Cincinnati-Hamilton County Community Action Agency —Cincinnati, OH
- $40,040 a year
- Monday to Friday
- Classroom
- Spanish
- Customer service
Quick Apply
Medical Assistant
Cincinnati Children's Hospital —Cincinnati, OH
- Full-time
- Military
- High school diploma or GED
- Children
- Relocation assistance
- Health insurance
Medical Assistant - ENT - Full-Time
Cincinnati Children's Hospital —Cincinnati, OH
- Full-time
- Military
- High school diploma or GED
- Children
Baker and Packager Associate
Sam's Club —Cincinnati, OH
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Brand Ambassador
Sandpiper Productions —Cincinnati, OH
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
Quick Apply

I want to receive the latest job alert for customer advocate in cincinnati, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocate jobs near cincinnati, oh

Benefit Success Manager

ClaimLinx
Cincinnati, OH

Quick Apply

Job Details

Full-time
$45,000 - $47,500 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Customer communication
Teamwork
Microsoft Excel
Account development
Research
Attention to detail
Account management

Full Job Description

Job Title: Benefit Success Manager

Reports To: Client Services Manager

Work Location: In-person

Overview

As a Benefit Success Manager at ClaimLinx, you are the face of our service team and the primary advocate for our clients. In this highly collaborative role, you will partner closely with our Outside Benefit Consultants to implement new policies, educate clients, and ensure an exceptional customer experience.

You will work directly with business owners, C-suite executives, and HR administrators (for companies of 10–300 employees), acting as the central liaison between our clients and our internal Sales, Claims, and Administration teams. If you are a proactive problem-solver who thrives on building strong professional relationships and guiding clients toward success, we want you on our team.

What You Will Do

Client Engagement & Implementation:

Accompany Outside Benefit Consultants on client visits to gather policy requirements and facilitate smooth onboarding.
Educate client administrators and employees on the ClaimLinx process, including coordinating and leading renewal meetings.
Drive client retention through continued education, renewals, and benefit reviews.
Conduct independent calls to existing and prospective clients to maintain strong connections and assess ongoing needs.

Relationship Management:

Serve as the primary internal and external liaison to ensure swift, accurate responses to client inquiries and a seamless implementation process.
Develop and maintain strong working relationships with potential clients, existing clients, Outside Benefit Consultants, and internal ClaimLinx associates.
Identify opportunities to enhance the customer experience and optimize service delivery.

Account Administration & CRM Management:

Manage prospect and client data within the ClaimLinx CRM, ensuring all interactions and notes are accurately documented.
Process plan implementations, changes, and exceptions within internal systems.
Handle ongoing service processes, including generating client reports, member packets, refund notices, and managing Agent of Record updates.
Research and resolve prescription-related issues directly with pharmacy vendors.
Assist in creating client proposals and sales collateral.

What You Bring to the Team

Experience: A college degree or equivalent experience, plus at least 3 years of business development or account management experience. (Inside customer service, PBM and industry knowledge are highly preferred).
Licensing: Willingness to secure a valid insurance license in the states/territories where ClaimLinx operates.
Communication: Exceptional interpersonal skills with the ability to communicate confidently with company owners and executives, and conducting in-person meetings.
Technical Skills: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with CRM platforms and basic data manipulation.
Work Style: Highly organized, detail-oriented, and able to multitask in a fast-paced environment without direct supervision.
Travel: Ability to travel up to 50% of the time (primarily local/regional travel for client visits).

Benefits

Health, Dental, and Vision insurance
Life insurance
401(k) with company matching
Paid time off
Professional development assistance

Pay: $45,000.00 - $47,500.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in cincinnati, oh

Benefit Success Manager

Customer Relationship Advocate Career Development Experience- Covington, KY

Customer Service Representative- Covington, KY

Customer Service Delivery Advocate- 4 day work week!

Customer Delivery Driver- 4 day work week!

PEC OPH/Patient Engagement Center Advocate

Customer Care Representative II

Social Services Advocate

Resource Navigator

Office Specialist

Customer Solutions Advocate

Radiology Reading Room Assistant I

Field Support Specialist

Patient Escorter - Liberty campus

Patient Access Specialist

Family Advocate

Medical Assistant

Medical Assistant - ENT - Full-Time

Baker and Packager Associate

Brand Ambassador

I want to receive the latest job alert for customer advocate in cincinnati, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected