Customer Relations Representative B
Duke Energy —Cincinnati, OH
- Overtime
- Research
- Math
- Travel
23h
Customer Relations Representative - State Farm Agent Team Member
Jason Hodge - State Farm Agent —Reading, OH
- $60,000 - $73,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Eric Mayer - State Farm Agent —Cincinnati, OH
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Deatria Walker - State Farm Agent —Cincinnati, OH
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Adam Worrell - State Farm Agent —Hebron, KY
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Mellisa Vasquez - State Farm Agent —Hamilton, OH
- $20 - $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Care Representative II
Elevance Health —Mason, OH
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Customer Service Representative
Sparkbit 360 —Cincinnati, OH
- $19 - $29 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Eric Geiger - State Farm Agent —Cincinnati, OH
- Full-time
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Sales Representative – Biotech (Entry)
Immune Biopharma —Reading, OH
- $88,556 - $118,356 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Andy McMahon - State Farm Agent —Mason, OH
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Customer Relations Representative - State Farm Agent Team Member
Jalen Hudson - State Farm Agent —Erlanger, KY
- $45,000 - $60,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
National Slab Sales Manager
MSI —Cincinnati, OH
- $90,000 - $140,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Disability insurance
- Health insurance
Sales Assistant
C&T Design and Equipment Company —Fairfield, OH
- $20 - $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- AD&D insurance
Quick Apply
District Human Resources Manager
Penske Truck Leasing and Logistics —Cincinnati, OH
- Microsoft Excel
- Up to 50% travel
- Writing skills
- Paid sick time
8d
District Human Resources Manager
Penske Truck Leasing —Cincinnati, OH
- Microsoft Excel
- Up to 50% travel
- Writing skills
- Paid sick time
8d
Community Manager - BTR
Maymont Homes —Cincinnati, OH
- Full-time
- Hospitality
- Sales
- Mid-level
- Health savings account
- Health insurance
Quick Apply
4d
Installation Project Support Coordinator
Makino —Mason, OH
- Customer service
- 5 years
- Computer literacy
Quick Apply
Human Resources Generalist
ThyssenKrupp —Hamilton, OH
- Customer service
- Windows
- Analysis skills
- Paid holidays
- Disability insurance
Call Center Representative
Sparkbit 360 —Cincinnati, OH
- $17 - $28 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Associate's degree
- Opportunities for advancement
Quick Apply
10d

I want to receive the latest job alert for customer relations representative in cincinnati, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations representative jobs near cincinnati, oh

Customer Relations Representative jobs in Cincinnati, OH

Human Resources Manager jobs in Cincinnati, OH

Sales Manager jobs in Cincinnati, OH

Customer Service Representative jobs in Cincinnati, OH

Community Manager jobs in Cincinnati, OH

Call Center Representative jobs in Cincinnati, OH

Sales Representative jobs in St. Louis, MO

Medical Sales Representative jobs in Texas

Government Relations jobs in Las Vegas, NV

Customer Relations Representative jobs in Huntingburg, IN

Customer Relations Representative jobs in Shelbyville, IN

Customer Relations Representative jobs in Utica, NY

Public Relations jobs in Salt Lake City, UT

Customer Relations Representative jobs in Richmond, TX

Customer Relations Representative jobs in Mariposa, CA

Public Relations jobs in Columbia, SC

Customer Relations Representative jobs in San Diego, CA

Media Relations jobs in Cincinnati, OH

Customer Relations Representative jobs in Fredericksburg, VA

Customer Relations Representative jobs in St. Louis, MO

Customer Relations Representative B

Duke Energy -
Cincinnati, OH

Apply Now

Job Details

Full-time
23 hours ago

Qualifications

Customer communication
Confidential information handling
Customer relationship building
In-person customer service
Customer engagement
Customer relationship management

Full Job Description

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Friday, July 31, 2026

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

This position will be Hybrid

A. DUTIES:

Under directive supervision, on various work schedules, handles billing inquiries, service orders, trouble calls and related matters from customers and other sources by telephone or premise and by mail; handles customer business matters in a warm, friendly, conscientious and tactful manner to develop and promote the highest possible degree of customer relations; performing such duties as:

1. Using equipment such as: video display terminals, computers, typewriters, calculators, copiers, phones, cashier machines, microfiche, microfilm, and other similar equipment that may be needed in the performance of the employee's assignments.

2. Maintaining various customer files such as: applications, agreements, memos, account information cards, credit and service orders, deposits, preliminary service, automatic landlord succession file, microfiche, computer listings, uniform street index, Negative Credit file and other similar files.

3. Entering and verifying, within prescribed limits, data pertaining to the customer's amount to the Customer Service System, Uniform Street Index System and related systems.

4. Performing investigations and research arid taking necessary measures such as: service application approval, high bill inquiries, courthouse records, the status of new meters sets, the percentage of income plan (pip) eligibility, non-executed and non-pay order and other service and/or billing related matters.

5. Handling inquiries and requests concerning billing and accounting matters; resolving high bill inquiries in a manner satisfactory to the customer and the Company; analyzing customer service requirements; explaining electric fuel charges and Purchased gas adjustment charges; effects of weather conditions and general concepts in the pricing of gas and electric service; offering service and conservation advice; explaining the costs of operating various appliances; promoting the value of service received; re-computing service charges including proration of billing, and all payment plant available.

6. Adjusting or making corrections when necessary; providing complete explanations to customers to settle misunderstandings; and handling each case promptly and completely to generate maximum customer satisfaction.

7. Explaining and applying Company policies and procedures, all government regulations as they relate to customer billing and service matters.

8. Handling all assignments from other departments in such a way as to further enhance our intended customer service standards.

9. Compiling data, maintaining records of job activities and preparing reports such as: keeping a daily tally of all new sets and preparing a monthly report, and deposit reports.

10. Coordinating and prioritizing the scheduling of work relating to external Customer needs such as: special requests, trouble calls, resumption of service, accepting applications for gas and electric service, temporary electric service and other service orders.

11. Analyzing customer's inquiries to determine nature of problems, request or complaint, attitude of customer, proceeding with the investigation and collection of data necessary to respond; conferring with other sections, divisions and departments when involved; preparing a complete reply and documentation; following up as required.

12. Initiating contact with external and/or internal sources (i.e. agencies, customers, contractors, landlords, attorneys, and other departments), to handle matters such as: collections, billings, special reads and service orders.

13. Performing mathematical calculations and comparisons in accordance with established procedures designated by job assignment, either manually or computer-aided, to balance accounts receivable; calculate deposits, bills, reads and consumptions, or terms of a payment plan; or other similar functions.

14. Assisting in the review, revision, and preparation of office procedures and job training programs.

15. Training other employees in this and lower classifications.

16. Assisting in the duties of higher classifications for training purposes.

17. Performing other similar or less skilled work.

B. QUALIFICATIONS:

Must meet the Company's requirements as to GENERAL QUALIFICATIONS; and, in addition:

1. Must have all the qualifications and have successfully performed the duties required in your current job assignment that is within Customer Relations at the same job level for a period of one (1) year, or as a Customer Relations Representative “C” or as a Customer Relations Clerk “C” for a period of one and one-half (1 1/2) years, or the equivalent.

2. Must have demonstrated the capacity for additional personal development and be willing to accept study assignments pertaining to the general field of customer relations.

3. Must have successfully completed the required core training classes needed to enter this job classification.

4. Must be able to operate the needed equipment for this job classification.

5. Must be able to interact with external and/or internal customers in a pleasant, courteous, and tactful manner, and demonstrate the ability for handling personal contact with customers in a way that will insure good customer relations.

6. Must demonstrate the ability to perform the duties of this job through the medium of tests.

7. Must possess an appreciation for the confidential nature of information encountered in the above duties and treat it accordingly.

8. Must have demonstrated the ability to perform work accurately and efficiently.

9. Must have effective communication skills.

10. Must be willing to accept special job assignments within or outside the current job assignment.

11. Must be willing to work irregular hours and/or overtime as needed.

Travel Requirements

Not required

Relocation Assistance Provided (as applicable)

Represented/Union Position

UWUA, IUU Local 600

Visa Sponsored Position

No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

Privacy

Do Not Sell My Personal Information (CA)

Accessibility

Apply Now

Refine Your Search

customer relations representative jobs in cincinnati, oh

Customer Relations Representative B

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Care Representative II

Customer Service Representative

Customer Relations Representative - State Farm Agent Team Member

Sales Representative – Biotech (Entry)

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

National Slab Sales Manager

Sales Assistant

District Human Resources Manager

District Human Resources Manager

Community Manager - BTR

Installation Project Support Coordinator

Human Resources Generalist

Call Center Representative

I want to receive the latest job alert for customer relations representative in cincinnati, oh

Related Searches

Explore jobs in more locations

More than a career - a chance to make a difference in people's lives.

This position will be Hybrid

Relocation Assistance Provided (as applicable)

Represented/Union Position

Visa Sponsored Position

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

Job Seeker Tools

Employer Tools

Browse

Stay Connected

Refine Your Search

customer relations representative jobs in cincinnati, oh

I want to receive the latest job alert for customer relations representative in cincinnati, oh

Related Searches

Explore jobs in more locations

More than a career - a chance to make a difference in people's lives.

**** This position will be Hybrid ****

Relocation Assistance Provided (as applicable)

Represented/Union Position

Visa Sponsored Position

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

This position will be Hybrid