Top 180 Customer service desk associate Jobs in Cincinnati, Oh

Front Desk Associate
Over-the-Rhine Community Housing —Cincinnati, OH
- $17 - $19 an hour
- Part-time
- Sanitation
- High school diploma or GED
- Organizational skills
- Paid time off
- Employee assistance program
Quick Apply
Front Desk Agent
The Lytle Park Hotel an Autograph Collection —Cincinnati, OH
- $17 - $19 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
Quick Apply
Hotel Front Desk
TownePlace Suites Cincinnati Downtown —Cincinnati, OH
- $14 - $16 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Hotel Front Desk
Home2 Suites by Hilton Cincinnati Oakley —Cincinnati, OH
- $14 - $16 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Customer Service Consultant
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Word processing
- Research
- Mid-level
Front Desk Agent
Residence Inn by Marriott Kenwood —Cincinnati, OH
- Evening shift
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
1d
Front Desk Associate
Fowling Warehouse Cincinnati —Cincinnati, OH
- $14 - $18 an hour
- Part-time
- Customer service
- High school diploma or GED
- US work authorization
- Flexible schedule
Quick Apply
9d
Hotel Front Desk Associate
Hampton Inn/Homewood Suites Cincinnati —Cincinnati, OH
- $15 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
Quick Apply
Front Desk Admin Receptionist
Levy Sector —Cincinnati, OH
- Full-time
- Background check
- Word processing
- Office
- Wellness program
- Paid time off
Quick Apply
Hotel Front Desk
SpringHill Suites Cincinnati Blue Ash —Cincinnati, OH
- $13 - $15 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Front Desk Clerk
LIVINN HOTELS LTD —Cincinnati, OH
- $15 an hour
- Part-time
- Background check
- Hotel
- High school diploma or GED
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Cincinnati, OH
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Client Support Specialist
Orchestrate —Cincinnati, OH
- $22 an hour
- Part-time
- Office
- Windows
- Microsoft Office
Night Auditor
Residence Inn by Marriott Kenwood —Cincinnati, OH
- Evening shift
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
9d
Front Desk Associate
Fairfield Inn & Suites Cincinnati/West Chester —West Chester, OH
- $13 - $15 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Front Desk Agent
Homewood Suites by Hilton Newport —Newport, KY
- Evening shift
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
8d
Front Desk Ambassador
Hotel Covington —Covington, KY
- Computer literacy
- Writing skills
- English
Quick Apply
Crew Member (Defy)
Defy —Cincinnati, OH
- $13 an hour
- Part-time
- Ability to sit for extended periods
- 16+ years old
- Ability to stand for extended periods
Quick Apply
Library Associate
MIDPOINTE LIBRARY SYSTEM —Middletown, OH
- $15.00 - $21.60 an hour
- Part-time
- English
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
13d
Accounts Receivable Specialist
TOWNE PROPERTIES ASSET MANAGEMENT COMPANY —Cincinnati, OH
- $18 - $20 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
2d

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Front Desk Associate

Over-the-Rhine Community Housing
Cincinnati, OH

Quick Apply

Job Details

Part-time
$17 - $19 an hour

Benefits

Paid time off
Employee assistance program

Qualifications

Customer communication
Guest relations
Employee relationship building
High school diploma or GED
Attention to detail
Organizational skills
Adaptability

Full Job Description

Position title: Front Desk Associate

Position type: Part-Time

Reports to: Program Coordinator

Schedule: Fewer than 32 hours per week. Hours vary, depending upon schedule. Some evenings, weekends and on-call work may be required.

About Over-the-Rhine Community Housing:

Over-the-Rhine Community Housing (OTRCH), founded in 1978, is a not-for-profit community development corporation whose mission is to develop and manage resident- centered affordable housing and build inclusive community and benefit low-income residents. We provide the Property Management, Property Development, Resident Services and Tenant Advocacy that enable the thriving, diverse community we enjoy today.

OTRCH traces its roots back to RESTOC (1978) and Over the Rhine Housing Network (1988). Today OTRCH owns over 120 buildings and manages over 750 units of housing in multiple city neighborhoods.

Position Summary:

The role of Front Desk Staff Person is essentially a supportive position. Front Desk Staff monitor daily building activities, provide 24-hour observation of resident behavior, and respond to building and resident issues. As the first point of contact for visitors to our properties, Front Desk Workers are required to exhibit professional, courteous, and respectful, conduct to tenants and building guests. Your first responsibility is the safety and well-being of the residents and staff and to encourage residents to follow property/program rules while creating a welcoming environment. Staff should have an understanding, appreciation, and commitment to the mission and philosophy of OTRCH and the Gloria’s Place project.

Responsibilities:

Welcome all residents, guests, and staff through the single point of entry.
Maintain the daily log and log in guests as necessary.
Ensure that all guests provide proper identification and that he/she follows all guest policies and building rules while in the building (verified by guest log and overnight sheet).
Assist in resident meetings and activities as required.
Maintain effective working relationships
Monitor security doors and fire alarms.
Understand and adhere to professional standards of confidentiality regarding building residents.
Be alert at all times and log at least 3 interactions with residents during shift.
Answer phones and direct calls in a professional manner.
Assist with deliveries, site visits, visitors, tours, etc.
Understand and support the Housing First orientation of the project.
Maintain neat and clean appearance of lobby. Some light janitorial tasks.
Report any hazardous conditions or emergency situations to management immediately.
Follow all safety precautions, and report any safety issues in appropriate manner.
Report all work order requests (except emergency/afterhours work orders to direct supervisor.
Assist the Program Coordinator with administrative tasks as directed.
Maintain a clean and presentable work area, building entry and lobby.

Other

Report to work on time.
Paid time off requests must be submitted two weeks prior to the time off request being authorized by your direct supervisor.
Obtain coverage for vacation and sick time by contacting supervisor to ensure shifts are covered adequately. Responsible for desk coverage until replacement arrives.
Maintain appropriate attire.
Attend all required meetings and training events as required.
Attend staff meetings and trainings as required.

Qualifications and Experience:

Qualified candidates must have minimum of a high school diploma or equivalent
Flexible and adaptable to changing environments
Excellent customer service, multi-task and detail oriented, and ability to follow directions and all procedures in front desk manual.
Good communication and organizational skills.
Ability to demonstrate clear, professional boundaries.
Ability to work in a team environment.
Experience with homeless individuals and their specific needs.
Knowledge or willingness to learn crisis prevention, intervention and resolution techniques.

The above statements describe the general nature and level of work being performed in the job. Additional responsibilities may be assigned by supervisor.

Compensation: $17-19 per hour commensurate with experience

Please note: Candidates must have a sincere commitment to social and economic justice. Only candidates with passion and energy need apply.

Over-the-Rhine Community Housing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay: $17.00 - $19.00 per hour

Benefits:

Employee assistance program
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

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